System and method for evaluating third party marketing services

• US 8,396,738 B1
• Filed: 02/22/2008
• Issued: 03/12/2013
• Est. Priority Date: 02/22/2008
• Status: Active Grant

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Allan, Blair Robert, Pitis, Olivian, Yee, Linda Susan, Bass, Jessica Renee, Weinstock, Christopher Garth
• Primary Examiner(s): ZARE, SCOTT A
• Application Number:
  US12/071,575
• Time in Patent Office: 1,845 Days
• Field of Search: 705/7.29, 705/7.34, 705/7.35, 705/400
• US Class Current: 705/7.35
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data

Abstract

A method and a system for evaluating, determining and customizing third party marketing services, where a listing of reasonable values for a given criteria is generated and referenced when determining the consideration to be paid for the service related to the criteria. The given criteria may include a geographic area, so that the listing of reasonable values is for a number of geographic areas, and the consideration is determined for services to be provided in any one or combination of the geographic areas. Listing of reasonable values may include a listing of baseline fair market value (FMV) basis points that may be applied in determining the fair market value of marketing services provided. The marketing service provided may be based on a custom marketing plan prepared for a specific partner for a specific geographic area with reference to specific marketing media.

Claims

1. A method for determining payment for a service, the method comprising:

developing at least one service criterion for a service to be provided;

determining at least one geographical area where the service is to be provided, the determining of the at least one geographical area comprising identifying at least one of a geographical marketing area (GMA), a core-based statistical area (CBSA) and a ZIP code;

evaluating at least one characteristic of a service provider providing the service;

determining by a microprocessor a fee for the service to be provided, the fee determined based on data stored on non-transient computer-readable medium, the data indicative of the service criterion, the geographical area and the characteristic of the service provider;

comparing by a microprocessor the determined fee with a reference baseline fee; and

setting by the microprocessor a numerical value indicative of a payment amount to the service provider for providing the service based on the comparing,

wherein;

the service to be provided comprises a marketing service;

the developing of the at least one service criterion comprises determination of at least one marketing-related objective;

the reference baseline fee comprises a fair market value of marketing service determined with reference to at least one geographical area where the service is to be provided,

the method further comprising;

identifying the geographical area where the marketing service is performed;

defining an objective of the marketing service;

determining cost of performing the marketing service in the geographical area in order to meet the objective; and

defining a baseline fair market value (FMV) of the marketing service for the geographical area with reference to the cost of performing the marketing service, and

wherein;

the marketing service comprises marketing of a lender, and the defining of the objective of the marketing service comprises defining a number of loans to be generated by the lender in the geographical area as a result of the marketing service; and

the determining of the cost of performing the marketing service in the geographical area comprises estimating a number of leads needed to be generated by the marketing service in order to generate the number of the loans in the geographical area as a result of the marketing service, wherein the estimating comprises using an equation;

2. The method of claim 1, wherein data indicative of the reference baseline fee is maintained on a non-transient computer-readable medium, and the comparing of the determined fee with the reference baseline fee comprises accessing the non-transient computer-readable medium.

3. The method of claim 1, wherein the determination of the at least one marketing-related objective comprises evaluation of marketing media in the geographic area.

4. The method of claim 3, wherein the marketing media comprises at least one of television, radio, Internet, newspapers, magazines and periodicals.

5. The method of claim 1, further comprising creating a service agreement, the service agreement comprising the payment amount and a plan outlining the service to be performed.

6. The method of claim 5 further comprising:

evaluating a plurality of characteristics of the service provider providing the service; and

developing a customized plan for providing the service to be performed based on the evaluation of the characteristics of the service provider with reference to the geographical area and the at least one service criterion.

7. The method of claim 6, wherein data indicative of at least one of the service criterion, the geographical area and the characteristics of a service provider is maintained on a non-transient computer-readable medium, and the developing of the customized plan comprises accessing the non-transient computer-readable medium.

8. The method of claim 6 further comprising:

determining a fee for the service to be provided based on the developed customized plan for providing the service;

comparing the determined fee with a reference baseline fee; and

setting a payment amount to the service provider for providing the service within the customized plan based on the comparing.

9. The method of claim 6, wherein:

the service to be provided comprises a marketing service; and

the developing of the customized plan comprises developing a custom marketing plan for the service provider.

10. The method of claim 9, wherein the characteristics of the service provider comprise information obtained based on at least one of:

an organizational assessment of the service provider;

a cultural assessment of the service provider;

a media campaign assessment of the service provider;

assessment of an actual production of the service provider with the service criterion; and

assessment of a forecasted production of the service provider within the service criterion.

11. The method of claim 6, wherein the at least one service criterion comprises a service-related objective, the method further comprising re-evaluating at least the customized plan, wherein the re-evaluating comprises:

assessing past production of the service provider with reference to the service-related objective when providing the service within the customized plan prior to the re-evaluating;

re-assessing at least one of the characteristics of the service provider based on the assessed past production of the service provider;

determining if any modifications to the customized plan are required based on the re-assessing of the at least one of the characteristics; and

if at least one of the modifications is required, preparing a modified customized plan with reference to at least one of the modifications.

12. The method of claim 11, further comprising:

re-calculating the fee for the service to be provided in the future based on the modified customized plan;

comparing the re-calculated fee with the baseline fee.

13. The method of claim 12, wherein a frequency of performing the re-evaluating comprises at least one of scheduled performance of the re-evaluating and on-demand performance of the re-evaluating.

14. The method of claim 1, wherein the evaluating of the service provider comprised evaluating information indicative of at least one of:

actual production of the service provider based on the at least one service criterion; and

forecasted production of the service provider based on the at least one service criterion.

15. The method of claim 1, the at least one service criterion comprises a service-related objective, the method further comprising re-evaluating at least the payment amount to the service provider, wherein the re-evaluating comprises:

assessing past production of the service provider with reference to the service-related objective when providing the service prior to the re-evaluating;

re-calculating the fee for the service to be provide in the future based on at least one of the assessing of the past production of the service provider, the service criterion, and the geographical area;

comparing the re-calculated fee with the reference baseline fee; and

setting a payment amount to the service provider for providing the service based on the comparing of the re-calculated fee with the reference baseline fee.

16. The method of claim 15, wherein a frequency of performing the re-evaluating comprises at least one of scheduled performance of the re-evaluating and on-demand performance of the re-evaluating.

17. The method of claim 1, wherein, if the service is to be provided in a plurality of geographical areas, then the reference baseline fee is determined with reference to respective baseline fees in each of the plurality of the geographical areas.

18. The method of claim 17, wherein the determination of the reference baseline fee comprises calculating a weighted average of the respective baseline fees.

19. The method of claim 1, wherein the marketing service comprises marketing of a lender, and at least one marketing-related objective comprises a number of loans secured by the lender.

20. The method of claim 1, wherein data indicative of at least one of the geographical area, the objective, and the cost is maintained on a non-transient computer-readable medium, and the defining of the baseline FMV comprises accessing the non-transient computer-readable medium.

21. The method of claim 1, wherein the identifying of the geographical area comprises identifying at least one of a geographical marketing area (GMA), a core-based statistical area (CBSA) and a ZIP code.

22. The method of claim 1 further comprising defining an average loan balance of the loans in the geographical area.

23. A method for determining payment for a service, the method comprising:

developing at least one service criterion for a service to be provided;

determining at least one geographical area where the service is to be provided, the determining of the at least one geographical area comprising identifying at least one of a geographical marketing area (GMA), a core-based statistical area (CBSA) and a ZIP code;

evaluating at least one characteristic of a service provider providing the service;

determining by a microprocessor a fee for the service to be provided, the fee determined based on data stored on non-transient computer-readable medium, the data indicative of the service criterion, the geographical area and the characteristic of the service provider;

comparing by a microprocessor the determined fee with a reference baseline fee; and

setting by the microprocessor a numerical value indicative of a payment amount to the service provider for providing the service based on the comparing,

wherein;

the service to be provided comprises a marketing service;

the developing of the at least one service criterion comprises determination of at least one marketing-related objective;

the reference baseline fee comprises a fair market value of marketing service determined with reference to at least one geographical area where the service is to be provided,

the method further comprising;

identifying the geographical area where the marketing service is performed;

defining an objective of the marketing service;

determining cost of performing the marketing service in the geographical area in order to meet the objective;

defining a baseline fair market value (FMV) of the marketing service for the geographical area with reference to the cost of performing the marketing service; and

defining an average loan balance of the loans in the geographical area, and

wherein;

the marketing service comprises marketing of a lender, and the defining of the objective of the marketing service comprises defining a number of loans to be generated by the lender in the geographical area as a result of the marketing service; and

the defining of the baseline FMV of the marketing service for the geographical area comprises using an equation;

FMV=B/(C·

D)

where the FMV is the baseline FMV of the marketing service for the geographical area expressed in terms of basis points (BPS), the B is the cost of performing the marketing service, (C) is the number of loans to be generated by the lender in the geographical area as the result of the marketing service, and (D) is the average loan balance for the geographic area.