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Adaptive business process automation

  • US 8,396,815 B2
  • Filed: 04/29/2010
  • Issued: 03/12/2013
  • Est. Priority Date: 04/29/2010
  • Status: Expired due to Fees
First Claim
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1. A method for process automation, comprising:

  • monitoring one or more workstations including monitoring screen contents and user actions at the workstations by executing a screen scraper module to obtain a dynamically updated current set of character and graphical information from screens of the workstations that includes user-entered data and retrieved screen data;

    analyzing the current set to identify monitored functional events;

    defining focal states as sequences of functional events, wherein the current set comprises time intervals associated with the user actions, respectively and the sequences of functional events of at least a portion of the focal states include the time intervals;

    generating one or more facilitating scripts associated with respective ones of the focal states, wherein the facilitating scripts each provide one or more automatic actions;

    matching a sequence of the monitored functional events to the sequence of functional events of one of the focal states; and

    applying the one or more automatic actions of the facilitating script associated with the one focal state;

    wherein said steps are implemented in either;

    computer hardware configured to perform said steps, or computer software embodied in a non-transitory, tangible, computer-readable storage medium.

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