Method and system for analyzing capabilities of an entity

• US 8,396,869 B2
• Filed: 01/04/2008
• Issued: 03/12/2013
• Est. Priority Date: 01/04/2008
• Status: Expired due to Fees

• Current Assignee: AirBNB Incorporated
• Original Assignee: International Business Machines Corporation
• Inventors: Callery, Matthew J., Dill, Robert D., Jones, Lauretta, Oppenheim, Daniel
• Primary Examiner(s): Pham, Khanh
• Assistant Examiner(s): Hosseini, Reza
• Application Number:
  US11/969,347
• Publication Number:
  US 20090177665A1
• Time in Patent Office: 1,894 Days
• Field of Search: 707/634, 707/694, 707/708, 707/722, 707/732, 707/769, 707/771, 707/778, 707/786, 707/797, 707/799, 707/805, 707/829, 707999001-99901, 707/999.1, 707999101-999107, 7079992-999206, 707/1, 707/6, 707/100, 707/E17.009, 705 26- 27, 705/9, 705/301, 705/348, 705/14.66, 705/410
• US Class Current: 707/733
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A method and system for analyzing capabilities of an entity includes inputting data regarding an entity'"'"'s capabilities, and using a capability model to detect a capability pattern among the capabilities and generate an action plan based on the capability pattern.

Claims

1. A method of analyzing plural capabilities of an entity, comprising:

inputting data regarding the plural capabilities of an entity; and

using a capability model to detect a capability pattern among said plural capabilities, and identify a symptom associated with the capability pattern, the capability model grouping the plural capabilities into plural domains, and plural functional areas which span the plural domains and include a group of related capabilities of the plural capabilities; and

generating an action plan based on said capability pattern and the symptom, the action plan identifying a functional area of the plural functional areas to be addressed to resolve the symptom,

wherein for a capability of the plural capabilities, the capability model includes a description of the capability, plural maturity values which are independently defined for the capability, and plural descriptions associated with the plural maturity values,

wherein the capability pattern comprises a rule indicating a relationship between the plural capabilities of the entity, and

wherein the using of the capability model comprises generating a capability profile for the entity, the capability profile comprising a graphical representation of the maturity values of the plural capabilities of the entity, and using the capability profile to detect the capability pattern.

2. The method of claim 1, wherein said capability pattern is associated with a plurality of said capabilities.

3. The method of claim 2, wherein said capability model groups said plural capabilities into plural functional areas which include a nonexclusive grouping of said plural capabilities, and plural domains which include an exclusive grouping of said plural capabilities.

4. The method of claim 3, wherein said plural functional areas include nested hierarchies of functional areas.

5. The method of claim 1, wherein said capability pattern includes a plurality of capability patterns.

6. The method of claim 5, further comprising:

identifying a combination of capability patterns in said plurality of a capability patterns; and

associating with said combination an other symptom that is typical of said combination.

7. The method of claim 6, wherein said capability model comprises an action plan generator for generating said action plan, and said action plan is for resolving said other symptom and includes:

a description of said other symptom; and

an ordered set of said functional areas to be addressed for resolving said other symptom.

8. The method of claim 7, wherein an order of said ordered set of functional areas is based on a dependency between said functional areas.

9. The method of claim 7, further comprising:

using a result of applying said action plan to said capability model to generate a new action plan.

10. The method of claim 7, wherein said other symptom includes a plurality of symptoms.

11. The method of claim 10, further comprising:

prioritizing said plurality of symptoms.

12. The method of claim 7, wherein said other symptom is associated with a combination of capability patterns having a high correlation with known effects.

13. The method of claim 1, wherein said capability pattern includes:

a rule which indicates how to detect when said capability pattern exists.

14. The method of claim 13, wherein the rule of said capability pattern is expressed in terms of a value of a single capability, in terms of an existence of a capability pattern, or in terms of an existence of a capability pattern and an absence of a capability pattern.

15. The method of claim 13, wherein the rule of said capability pattern is expressed in terms of a relationship between values of said plural capabilities, a relationship between a value of a capability and an existence of a capability pattern, or a relationship between a value of a capability and an absence of a capability pattern.

16. The method of claim 13, wherein said symptom describes an expected behavior resulting from said capability pattern.

17. The method of claim 16, wherein said action plan includes a prescription which describes a suggested action to overcome said symptom.

18. The method of claim 1, further comprising:

for the detected capability pattern, identifying a symptom associated with the capability pattern, determining driving capabilities which are involved in the capability pattern, predicting problems which are likely to be present when the capability pattern exists, prescribing a resolution for solving the predicted problems, and generating a rule which describes a relationship between the driving capabilities that determines an existence and a severity of the capability pattern.

19. The method of claim 1, wherein the action plan includes a schedule of actions and changes, the schedule being based on priorities of the entity.

20. The method of claim 1, wherein plural maturity values comprise a numerical value which is associated with a maturity value of the plural maturity values.

21. The method of claim 1, wherein the capability pattern comprises a rule indicating a relationship between a maturity level of a first capability of the plural capabilities and a maturity level of a second capability of the plural capabilities.

22. The method of claim 1, further comprising:

arbitrarily identifying a group of capabilities in the plural capabilities which define a meta-capability.

23. The method of claim 1, further comprising:

storing historical data of behavior of the entity,

wherein the generating of the action plan comprises using the stored historical data to predict a behavior of the entity.

24. The method of claim 1, further comprising:

generating a display screen which displays the capability profile for the entity and an other capability profile plotted on the same chart, for comparing the capability profile for the entity with the other capability profile.

25. The method of claim 1, wherein the inputting of data comprises generating plural questions by the capability model, and inputting plural responses to the plural questions by a user, and

wherein the generating of the capability profile comprises processing the plural responses to generate the capability profile.

26. The method of claim 25, wherein the generating of the action plan comprises comparing the plural responses with a set of predefined analysis artifacts.

27. The method of claim 1, generating an individual capability maturity level screen which includes an input area for allowing a user to input a maturity level,

wherein the inputting of data comprises inputting the maturity level in the input area by the user.

28. The method of claim 1, generating a pattern editor screen which includes an input area for allowing a user to edit a description of a capability pattern, a predicted behavior associated with the capability pattern and a prescribed solution for the capability pattern;

and

generating a rule editor screen which includes an input area for allowing a user to edit a rule indicating a relationship between capabilities of the plurality capabilities.

29. The method of claim 1, wherein the generating of the action plan comprises generating a display screen for displaying a capability profile including indicia for indicating a suggested course of action.

30. The method of claim 1, further comprising:

generating a graphical representation of maturity model based on the maturity levels for the plurality of capabilities of the entity.

31. A system for analyzing plural capabilities, comprising:

an input device for inputting data regarding the plural capabilities of an entity; and

a capability model for detecting a capability pattern among said plural capabilities, and identifying a symptom associated with the capability pattern, the capability model grouping the plural capabilities into plural domains, and plural functional areas which span the plural domains and include a group of related capabilities of the plural capabilities; and

an action plan generator for generating an action plan based on said capability pattern and the symptom, the action plan identifying a functional area of the plural functional areas to be addressed to resolve the symptom,

wherein for a capability of the plural capabilities, the capability model includes a description of the capability, plural maturity values which are independently defined for the capability, and plural descriptions associated with the plural maturity values,

wherein the capability pattern comprises a rule indicating a relationship between the plural capabilities of the entity, and

wherein the capability model comprises a capability profile for the entity, the capability profile comprising a graphical representation of the maturity values of the plural capabilities of the entity, and the capability model uses the capability profile is to detect the capability pattern.

32. A non-transitory programmable storage medium tangibly embodying a program of machine-readable instructions executable by a digital processing apparatus to perform a method of analyzing plural capabilities of an entity, said method comprising:

inputting data regarding the plural capabilities of an entity; and

using a capability model to detect a capability pattern among said plural capabilities, and identify a symptom associated with the capability pattern, the capability model grouping the plural capabilities into plural domains, and plural functional areas which span the plural domains and include a group of related capabilities of the plural capabilities; and

generating an action plan based on said capability pattern and the symptom, the action plan identifying a functional area of the plural functional areas to be addressed to resolve the symptom,

wherein for a capability of the plural capabilities, the capability model includes a description of the capability, plural maturity values which are independently defined for the capability, and plural descriptions associated with the plural maturity values, and

wherein the capability pattern comprises a rule indicating a relationship between the plural capabilities of the entity, and

wherein the using of the capability model comprises generating a capability profile for the entity, the capability profile comprising a graphical representation of the maturity values of the plural capabilities of the entity, and using the capability profile to detect the capability pattern.