Method of operating retail store with mobile application for searching products available for sale in the retail store

• US 8,401,915 B1
• Filed: 04/24/2012
• Issued: 03/19/2013
• Est. Priority Date: 04/24/2012
• Status: Expired due to Fees

• Current Assignee: Jong Myoung Kim
• Original Assignee: Jong Myoung Kim
• Inventors: Kim, Jong Myoung
• Primary Examiner(s): ZURITA, JAMES H
• Application Number:
  US13/454,971
• Time in Patent Office: 329 Days
• Field of Search: 705/26, 705/27, 705/26.1, 705/27.1
• US Class Current: 705/26.1
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

The disclosure provides a method of operating a retail store by displaying copies of some variations of a product in a customer shopping area within the retail store and storing other variations of the same product in a non-customer storage area of the retail store, while providing customers with a method to easily browse through all of the store'"'"'s offerings by using mobile devices and QR codes located on or near displayed products. Upon scanning a QR code of a product displayed in the customer shopping area, the mobile device displays all variations and products related to the scanned product that are available for purchase at the retail store.

Claims

1. A method of running a retail operation, the method comprising:

providing a retail store comprising a customer shopping area and a non-customer storage area annexed to the customer shopping area, the customer shopping area being open to customers for shopping, the non-customer storage area being inaccessible to customers for shopping and having a predetermined organization for storing products for sale in the retail store;

displaying products for sale in the customer shopping area, the products comprising a first product and a second product, wherein at least one copy of the first product is displayed in the customer shopping area, wherein at least one copy of the second product is displayed in the customer shopping area;

displaying unique product identification codes in connection with products displayed in the customer shopping area, wherein a first unique product identification code is displayed in connection with the first product, and a second unique product identification code is displayed in connection with the second product;

storing additional products for sale in the non-customer storage area in accordance with a predetermined organization adapted for storing products, the additional products comprising one or more predetermined variations of the first product;

providing a database containing information of the one or more predetermined variations of the first product;

providing a mobile application running on a mobile device for interfacing between a customer carrying the mobile device and a computer system associated with the retail store, the mobile application being capable of inputting a unique product identification code and displaying information of products for sale in the retail store;

receiving, from the mobile application of the mobile device, a first request for information of variation products of the first product (a first variation product information request), which comprises the first unique product identification code;

subsequent to receipt of the first variation product information request, providing information of the one or more predetermined variations of the first product to the mobile device for displaying thereon;

receiving a first request for retrieval of a variation of the first product (a first variation product retrieval request) from the mobile application of the mobile device;

subsequent to receipt of the first variation product retrieval request, retrieving a copy of the one or more predetermined variations of the first product from the non-customer storage area and placing the retrieved copy at a predetermined location of the retail store for the customer'"'"'s examination; and

processing to check out the retrieved copy in the retail store.

2. The method of claim 1, further comprising:

receiving, from the mobile application of the mobile device, a request for information of variation products of the second product (a second variation product information request), which comprises the second unique product identification code;

subsequent to receipt of the second variation product information request, providing information of the one or more predetermined variations of the second product to the mobile device for displaying thereon; and

wherein the one or more predetermined variations of the second product comprises a first predetermined variation of the second product and a second predetermined variation of the second product, wherein the first predetermined variation and the second predetermined variation are identical to each other except that they are different from each other in one or more characteristics selected from the group consisting of size, color, gender-specificity, left/right orientation, and existence/non-existence of add-ons.

3. The method of claim 2, further comprising:

receiving a request for retrieval of a variation of the second product (a second variation product retrieval request) from the mobile application of the mobile device;

subsequent to receipt of the second variation product retrieval request, retrieving a copy of the one or more predetermined variations of the second product from the non-customer storage area and placing the retrieved copy of the one or more predetermined variations of the second product at the predetermined location of the retail store or another predetermined location; and

processing to check out the retrieved copy of the one or more predetermined variations of the second product in the retail store.

4. The method of claim 3, wherein the information of the one or more predetermined variations comprises that the first predetermined variation of the second product not available in stock for purchase at the present time within the store, wherein the mobile application provides a transaction environment in which the customer performs at least one transaction relating to the first predetermined variation of the second product selected from the group consisting of:

reserving the first predetermined variation of the second product for purchase at a subsequent visit to the retail store;

purchasing the first predetermined variation of the second product for pickup at a later time at the retail store;

purchasing the first predetermined variation of the second product for delivery to a location designated by the customer;

reserving the first predetermined variation of the second product for purchase at another retail store of the same franchise as the original retail store; and

purchasing the first predetermined variation of the second product for pick-up at another retail store of the same franchise as the original retail store.

5. The method of claim 1, wherein in response to the first variation product retrieval request, the method further comprises estimating a time to placing the retrieved copy at the predetermined location and sending the estimated time to the mobile application.

6. The method of claim 5, wherein the estimated time is determined based on one or more factors selected from the group consisting of number of employees available for retrieving products in the non-customer storage area, location of the one or more predetermined variations of the first product in the non-customer storage area, size of the one or more predetermined variations of the first product, and current backlog of requests for retrieving products in the non-customer storage area.

7. The method of claim 1, further comprising:

entering, into the computer system, an event of the placing of the retrieved copy at the predetermined location; and

sending a notification to the mobile device of the customer that the retrieved copy is available for the customer to pick-up or examination.

8. The method of claim 1, wherein in response to the first variation product retrieval request, the method further comprises sending, to the mobile application, information about the predetermined location of the retail store for the customer'"'"'s examination or information about how to get to the predetermined location from a current location of the mobile device.

9. The method of claim 1, wherein subsequent to placing of the retrieved copy at the predetermined location, the method further comprises permitting the customer to examine the retrieved copy with or without checking whether the customer was the one who made the first variation product retrieval request.

10. The method of claim 1, wherein the computer system comprises one or more computing devices, which comprises one or more local or cloud memory devices, wherein the computer system performs or coordinates to perform one or more actions selected from the group consisting of receiving the first variation product information request, providing information of the one or more predetermined variations, and receiving the first variation product retrieval request.

11. The method of claim 1, wherein the unique product identification code is selected from the group consisting of a QR code, a bar code, a number, an alphanumerical code, and a combination of numbers, letters, and symbols.

12. The method of claim 1, wherein the first unique product identification code comprises a QR code assigned to the first product, wherein the method further comprises displaying a first product identification number associated with the first product, wherein upon receipt of the first variation product information request comprising the first unique product identification code, the computer system is caused to conduct a database search using the first product identification number.

13. The method of claim 12, wherein the first product identification number is assigned by a manufacturer of the first product or by the retail store.

14. The method of claim 1, wherein the first variation product information request comprises inputting the first unique product identification code into the mobile application.

15. The method of claim 1, wherein the first variation product information request consists essentially of inputting the first unique product identification code into the mobile application.

16. The method of claim 1, wherein upon receipt of the first variation product information request, the method further comprises causing to conduct a search to locate information relating to the one or more predetermined variations of the first product from the database.

17. The method of claim 1, wherein the one or more predetermined variations comprises a first predetermined variation of the first product and a second predetermined variation of the first product, wherein the first predetermined variation and the second predetermined variation are identical to each other except that they are different from each other in one or more characteristics selected from the group consisting of size, color, gender-specificity, left/right orientation, and existence/non-existence of add-ons.

18. The method of claim 17, wherein the first predetermined variation product retrieval request identifies the first predetermined variation for retrieval, and a copy of the first predetermined variation is retrieved from the non-customer storage area,

wherein the information of the one or more predetermined variations of the first product comprises that the second predetermined variation is not in stock at the retail store and further comprises that the second predetermined variation is available for purchase at a later time at the retail store,

wherein the mobile application provides a transaction environment for reserving the second predetermined variation on the mobile device, wherein the method further comprises:

receiving a request for reserving the second predetermined variation,

confirming the requested reservation of the second predetermined variation, and

subsequently completing a sales transaction with the customer at a later time when the second predetermined variation is available at the retail store.

19. The method of claim 17, wherein the first predetermined variation product retrieval request identifies the first predetermined variation for retrieval, and a copy of the first predetermined variation is retrieved from the non-customer storage area,

wherein the information of the one or more predetermined variations of the first product comprises that the second predetermined variation is not in stock at the retail store and further comprises that the second predetermined variation is available for purchase at the present time for pick-up at a later time or for delivery to a location designated by the customer,

wherein the mobile application provides a transaction environment for purchasing the second predetermined variation on the mobile device, wherein the method further comprises performing a sales transaction with the customer for pick-up of the second predetermined variation at a later time or for delivery to a location designated by the customer.

20. The method of claim 17, wherein the first predetermined variation product retrieval request identifies the first predetermined variation for retrieval, and a copy of the first predetermined variation is retrieved from the non-customer storage area,

wherein the information of the one or more predetermined variations of the first product comprises that the second predetermined variation is not in stock at the retail store and further comprises that the second predetermined variation is available at another retail store of the same franchise as the original retail store,

wherein the mobile application provides a transaction environment for reserving the second predetermined variation for a future purchase at the other retail store or for making a purchase of the second predetermined variation at the present time, in which the second predetermined variation is to be picked up at the other retail store or delivered to a location designated by the customer.

21. The method of claim 17, wherein the information of the one or more predetermined variations comprises that the first predetermined variation is stored in the non-customer storage area and that the second predetermined variation is stored in the customer shopping area, wherein the first predetermined variation product retrieval request identifies the first predetermined variation for retrieval, and a copy of the first predetermined variation is retrieved from the non-customer storage area.

22. The method of claim 21, wherein the information of the one or more predetermined variations further comprises information relating to a location of the second predetermined variation within the customer shopping area.

23. The method of claim 17, wherein the information of the one or more predetermined variations of the first product comprises information of the first predetermined variation, which comprises at least one selected from the group consisting of:

image of the first predetermined variation;

availability of the first predetermined variation for purchase presently within the retail store;

a location of the first predetermined variation if it is located within the customer shopping area;

in which of the customer shopping area and the non-customer storage area the first predetermined variation is located;

availability of the first predetermined variation for purchase presently within the retail store if it is located within the non-customer shopping storage area; and

availability of the first predetermined variation for examination by the customer within the retail store if it is located within the non-customer shopping-storage area.

24. The method of claim 23, wherein the information of the first predetermined variation is displayed on the mobile device along with a button for making a request for retrieval from the non-customer storage area to the predetermined location for pick-up by the customer.