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Method and system for multi-level secure personal profile management and access control to the enterprise multi-modal communication environment in heterogeneous convergent communication networks

  • US 8,406,421 B2
  • Filed: 05/31/2006
  • Issued: 03/26/2013
  • Est. Priority Date: 10/13/2005
  • Status: Active Grant
First Claim
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1. A method of securely accessing a voice-enabled communication terminal, having certain functions associated therewith, using an Internet Protocol (IP) comprising:

  • receiving user authentication data, from users using secure personal authentication reader (SPAR device), from a plurality of Secure Profile Management Point (SPM) points, each of the SPM points including an IP phone and a SPAR device, the IP phone and the SPAR device of each of the plurality of the SPM points being coupled, through a voice local area network (VLAN) and a gateway, to a plurality of servers and a Multi-modal Application Platform Application (MAP) engine;

    receiving a request from one of the SPAR devices;

    based on the received request, the MAP engine, identifying the source of the request among the SPAR devices;

    identifying the type of user authentication data received;

    using an authentication server, receiving a response from the authentication server that includes one or more attributes uniquely identifying the user;

    performing authentication of a user;

    upon positive authentication of the user, retrieving the user profile for storage and building a telephony configuration according to the stored user profile;

    transmitting to the user a list of available communication and business services according to a user'"'"'s profile and permission;

    based on the authenticated user'"'"'s profile and location of the originating SPAR device and association of the SPAR device with an IP phone, publishing user-related presence information to a presence server; and

    based on the authenticated user profile and user-related presence information, initiating an automated multi-modal session between the user and available and permissible business services.

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