Messaging system and method

• US 8,407,604 B2
• Filed: 12/30/2008
• Issued: 03/26/2013
• Est. Priority Date: 12/30/2008
• Status: Active Grant

• Current Assignee: HCL Technologies Limited
• Original Assignee: International Business Machines Corporation
• Inventors: Solie, Kevin, Srinivasan, Subhashini
• Primary Examiner(s): Hailu, Tadeese
• Assistant Examiner(s): Bycer, Eric J
• Application Number:
  US12/346,127
• Publication Number:
  US 20100169793A1
• Time in Patent Office: 1,547 Days
• Field of Search: 715/753
• US Class Current: 715/753
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]

Abstract

A method, computer program product, and computing system for defining text to be included within a first text message. One or more tags are assigned to the first text message. The one or more tags are chosen from a plurality of available tags. The first text message, including the text and the one or more tags, is transmitted to one or more recipients.

Claims

1. A method comprising:

defining, via a computing device, text to be included within a first text message;

assigning, via the computing device, one or more tags to the first text message, wherein the one or more tags are chosen from a plurality of available tags, and wherein the plurality of available tags are defined before the text to be included within the first text message is defined; and

transmitting, via the computing device, the first text message, including the text and the one or more tags, to one or more recipients;

wherein the plurality of tags includes one or more of a handraise tag, a chat tag, a minute tag, and a scribe tag, and wherein at least one of;

the handraise tag is assigned to a message when a user indicates an intention to focus the attention of participants of an online discussion on the message;

the chat tag is assigned to a message when a user indicates an intention to discuss the message in greater detail;

the minute tag is assigned to a message when a user indicates that the message should be memorialized within minutes associated with the online discussion;

the scribe tag is assigned when the user indicates that the message should be supplemented for ease of use by a user with a disability.

2. The method of claim 1 wherein the one or more tags include a metadata-based tag.

3. The method of claim 1 further comprising:

displaying a plurality of text messages, and wherein the plurality of text messages includes the first text message.

4. The method of claim 3 further comprising:

filtering the plurality of text messages in accordance with one or more of the plurality of available tags.

5. The method of claim 3 wherein displaying a plurality of text messages includes displaying at least a portion of the plurality of text messages using a display template, wherein the display template is chosen from a plurality of available display templates.

6. The method of claim 5 wherein the plurality of available display templates includes one or more of:

a summary mode display template, a standard mode display template, and a detail view mode display template.

7. The method of claim 3, further comprising:

in response to receiving a selection of one or more filtering buttons, each filtering button corresponding to one of the one or more tags chosen from the plurality of available tags, filtering the plurality of text messages in accordance with the selection of the one or more filtering buttons.

8. The method of claim 1 wherein the plurality of tags includes one or more of:

a person tag, and a question tag and wherein at least one of;

the person tag is automatically assigned to a message the first time that a user contributes to an online discussion; and

the question tag is assigned when a user indicates that the user has a question associated with a message that the user would like answered.

9. The method of claim 1 wherein the plurality of available tags are independent of subject matter associated with the first text message.

10. A computer program product residing on a non-transitory computer readable medium having a plurality of instructions stored thereon, which, when executed by a processor, cause the processor to perform operations comprising:

defining text to be included within a first text message;

assigning one or more tags to the first text message, wherein the one or more tags are chosen from a plurality of available tags, and wherein the plurality of available tags are defined before the text to be included within the first text message is defined; and

transmitting the first text message, including the text and the one or more tags, to one or more recipients;

wherein the plurality of tags includes one or more of a handraise tag, a chat tag, a minute tag, and a scribe tag, and wherein at least one of;

the handraise tag is assigned to a message when a user indicates an intention to focus the attention of participants of an online discussion on the message;

the chat tag is assigned to a message when a user indicates an intention to discuss the message in greater detail;

the minute tag is assigned to a message when a user indicates that the message should be memorialized within minutes associated with the online discussion;

the scribe tag is assigned when the user indicates that the message should be supplemented for ease of use by a user with a disability.

11. The computer program product of claim 10 wherein the one or more tags include a metadata-based tag.

12. The computer program product of claim 10 further comprising instruction for:

displaying a plurality of text messages, and wherein the plurality of text messages includes the first text message.

13. The computer program product of claim 12 further comprising instruction for:

filtering the plurality of text messages in accordance with one or more of the plurality of available tags.

14. The computer program product of claim 12 wherein the instructions for displaying a plurality of text messages include instructions for displaying at least a portion of the plurality of text messages using a display template, wherein the display template is chosen from a plurality of available display templates.

15. The computer program product of claim 14 wherein the plurality of available display templates includes one or more of:

a summary mode display template, a standard mode display template, and a detail view mode display template.

16. The computer program product of claim 10 wherein the plurality of available tags are independent of subject matter associated with the first text message.

17. A computing system comprising:

at least one processor;

at least one memory architecture coupled with the at least one processor;

a first software module executed on the at least one processor and the at least one memory architecture, wherein the first software module is configured to define text to be included within a first text message;

a second software module executed on the at least one processor and the at least one memory architecture, wherein the second software module is configured to assign one or more tags to the first text message, wherein the one or more tags are chosen from a plurality of available tags, and wherein the plurality of available tags are independent of subject matter associated with the first text message; and

a third software module executed on the at least one processor and the at least one memory architecture, wherein the third software module is configured to transmit the first text message, including the text and the one or more tags, to one or more recipients;

wherein the plurality of tags includes one or more of a handraise tag, a chat tag, a minute tag, and a scribe tag, and wherein at least one of;

the handraise tag is assigned to a message when a user indicates an intention to focus the attention of participants of an online discussion on the message;

the chat tag is assigned to a message when a user indicates an intention to discuss the message in greater detail;

the minute tag is assigned to a message when a user indicates that the message should be memorialized within minutes associated with the online discussion;

the scribe tag is assigned when the user indicates that the message should be supplemented for ease of use by a user with a disability.

18. The computing system of claim 17 wherein the one or more tags include a metadata-based tag.

19. The computing system of claim 17 further comprising:

a fourth software module executed on the at least one processor and the at least one memory architecture, wherein the fourth software module is configured to display a plurality of text messages.

20. The computing system of claim 17 wherein the plurality of available tags are defined before the text to be included within the first text message is defined.