Intelligent wireless dispatch systems
First Claim
1. An intelligent wireless dispatch system comprising:
- a dispatch computer comprising a processor and a non-transitory computer readable medium tangibly embodying a set of executable instructions; and
one or more mobile data terminals configured to be positioned on a vehicle and in wireless communication with the dispatch computer, wherein;
the dispatch computer is configured to be coupled to a graphical display;
the set of executable instructions is configured cause the processor to;
display a plurality of drivers arranged in a driver stack on the graphical display, each driver of the plurality of drivers is associated with a vehicle;
receive exception information from each mobile data terminal;
display a driver icon corresponding to each driver in the driver stack, wherein each driver icon comprises a format operable to indicate a driver status based at least in part on the exception information;
sort and display the drivers in the driver stack by the exception information;
display a driver assignment list for each driver comprising one or more assignments; and
wirelessly transmit an assignment message to one or more mobile data terminals according to an update to a selected driver assignment list; and
the mobile data terminals are configured to display the assignment message for acceptance or rejection of an assignment corresponding to the assignment message.
3 Assignments
0 Petitions
Accused Products
Abstract
Intelligent wireless dispatch systems are provided. In one embodiment, the system includes a dispatch computer and mobile data terminals positioned on a vehicle and in wireless communication with the dispatch computer. The system displays a plurality of drivers arranged in a driver stack, receives exception information from each mobile data terminal, displays a formatted driver icon corresponding to each driver in the driver stack, and sorts the drivers in the driver stack by prioritized exception information. The system is configured to display a driver assignment list for each driver including one or more assignments and to wirelessly transmit an assignment message to the mobile data terminals according to an update to a driver assignment list. The mobile data terminals are configured to display the assignment message for acceptance or rejection. Additional embodiments may also include voice-over-IP capability for two-way communication between the dispatcher and driver.
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Citations
54 Claims
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1. An intelligent wireless dispatch system comprising:
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a dispatch computer comprising a processor and a non-transitory computer readable medium tangibly embodying a set of executable instructions; and one or more mobile data terminals configured to be positioned on a vehicle and in wireless communication with the dispatch computer, wherein; the dispatch computer is configured to be coupled to a graphical display; the set of executable instructions is configured cause the processor to; display a plurality of drivers arranged in a driver stack on the graphical display, each driver of the plurality of drivers is associated with a vehicle; receive exception information from each mobile data terminal; display a driver icon corresponding to each driver in the driver stack, wherein each driver icon comprises a format operable to indicate a driver status based at least in part on the exception information; sort and display the drivers in the driver stack by the exception information; display a driver assignment list for each driver comprising one or more assignments; and wirelessly transmit an assignment message to one or more mobile data terminals according to an update to a selected driver assignment list; and the mobile data terminals are configured to display the assignment message for acceptance or rejection of an assignment corresponding to the assignment message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33)
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34. An intelligent wireless dispatch system comprising:
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a dispatch computer; a first server coupled to the dispatch computer; a second server coupled to the dispatch computer; and one or more mobile data terminals, wherein each mobile data terminal is configured to be positioned on a vehicle and is communicably coupled to the first and second servers over a wireless communication network; wherein; the dispatch computer and the one or more mobile data terminals are configured to be in two-way voice communication via a voice over IP protocol over the wireless communication network such that; a dispatcher operating the dispatch computer may initiate a voice over IP communication session with one or more mobile data terminals routed through the first server and over the wireless communication network; and a driver operating an individual mobile data terminal may send a call request to the dispatcher that is transmitted over the wireless communication network and routed through the second server, wherein the call request is added to a call request queue on the dispatch computer; and the dispatch computer and the one or more mobile data terminals are operable to exchange predefined text messages over the wireless communication network and routed through the second server. - View Dependent Claims (35, 36, 37, 38, 39, 40, 41, 42)
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43. An intelligent wireless dispatch system comprising:
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a dispatch computer; and one or more mobile data terminals configured to be positioned on a vehicle and in wireless communication with the dispatch computer; wherein; the dispatch computer is configured to be coupled to a graphical display; the dispatch computer is programmed to; display on the graphical display a plurality of drivers arranged in a driver stack by an exception type and an exception time, each driver of the plurality of drivers is associated with a vehicle; receive exception information from each mobile data terminal; and update an arrangement of the plurality of drivers in the driver stack in accordance with the exception information; and the dispatch computer and the one or more mobile data terminals are configured to be in two-way voice communication via a voice over IP protocol over the wireless communication network such that; a dispatcher operating the dispatch computer may initiate a voice over IP communication session over the wireless communication network; and a driver operating an individual mobile data terminal may send a call request to the dispatcher that is transmitted over the wireless communication network and routed through the second server, wherein the call request is added to a call request queue. - View Dependent Claims (44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54)
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Specification