System and method for episode service item cost estimation based on historical data

• US 8,412,537 B1
• Filed: 12/12/2007
• Issued: 04/02/2013
• Est. Priority Date: 12/12/2007
• Status: Active Grant

• Current Assignee: Intuit, Inc.
• Original Assignee: Intuit, Inc.
• Inventors: Pellican, Suzanne Y., Beck, Daniel W., Fenton, Stefanie H.
• Primary Examiner(s): Morgan, Robert
• Assistant Examiner(s): LAM, ELIZA ANNE
• Application Number:
  US11/955,066
• Time in Patent Office: 1,938 Days
• Field of Search: None
• US Class Current: 705/2
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records

Abstract

A system is implemented to collect data from a plurality of different sources. The data comprises information about episodes experienced by a plurality of consumers. The system is configured to receive a cost estimate request from a user for a specified episode. The may access the data to determine a plurality of service items for the specified episode and the associated cost of each service item. An episode may be associated with one or many service items. The network-based service may generate a response to the cost estimate request. The response may include the plurality of service items determined for the specified episode and the associated cost information. The system may send the response to the user.

Claims

1. A system, comprising:

one or more processors; and

memory coupled to the one or more processors, and storing program instructions executable by the one or more processors to implement a system configured to;

collect, from a plurality of sources, historical healthcare data about actual healthcare episodes previously experienced by respective ones of a plurality of consumers other than a user of the system, each episode having one or more service items associated with diagnosis, treatment, and followup related to the episode, the one or more service items including one or more of treatments and medication related to the episode, actual historical cost data associated with the one or more service items, and provider information indicating at least one provider who performed the service item;

receive a cost estimate request for a specified episode, the request being received from the user not of the plurality of consumers;

receive input from the user selecting at least two service providers to compare;

in response to receiving the cost estimate request;

access the historical healthcare data;

analyze the historical healthcare data to determine service items previously accomplished by the at least two user-selected service providers, for at least one of the plurality of consumers for the specified episode, and to determine actual historical cost information for each determined service item, for the at least two user-selected service providers according to the historical healthcare data; and

generate a response to the cost estimate request which includes a comparison of the actual historical costs of service items previously accomplished by the at least two user-selected service providers for the specified episode, wherein the response indicates service item information for each determined service item, the service item information including at least an in-network actual cost for each of the at least two user-selected service providers for the service item, an out of network actual cost for each of the at least two user-selected service providers for the service item, the actual historical cost information provided as a cost comparison of the cost of individual ones of each of the plurality of service items at each of the at least two user-selected service providers.

3. The system as recited in claim 1, wherein to generate the response the system is further configured to:

analyze insurance plan information of the user; and

adjust the associated cost information for each determined service item in the response according to the user'"'"'s insurance plan information.

4. The system as recited in claim 1, wherein said historical healthcare data comprises healthcare information, wherein said collecting comprises collecting, from a plurality of types of sources, healthcare information about health episodes each experienced by respective ones of a plurality of healthcare consumers, wherein the types of sources comprise two or more of a health plan provider source, a healthcare provider source, and a healthcare consumer source;

and

wherein said plurality of service items comprise a plurality of treatment items.

5. The system as recited in claim 4, wherein to generate the response the system is further configured to:

obtain from the healthcare information, healthcare cost information comprising amounts previously charged by a plurality of healthcare providers for the plurality of treatment items; and

include in the associated cost information, for each determined treatment item in the response, comparative estimated costs for the plurality of healthcare providers.

6. The system as recited in claim 4, wherein to generate the response the system is further configured to:

obtain in-network and out-of-network comparative cost information from the healthcare information; and

include in the response a comparison of in-network cost information to the out-of-network cost information for each of the plurality of treatment items determined for the specified episode.

7. The system as recited in claim 1, wherein the network-based service is further configured to:

send the generated response to the user;

save a copy of the generated response; and

subsequent to sending the generated response to the user, retrieve the copy of the generated response and send the copy of the generated response to the user in response to a request for the saved copy from the user.

8. The system as recited in claim 1, wherein to access the historical healthcare data the system is further configured to locate previously collected historical healthcare data for the specified episode experienced by ones of the plurality of consumers.

9. The system as recited in claim 8, wherein the system is further configured to generate said response such that personal identifying information of the ones of the plurality of healthcare consumers remains anonymous.

10. The system as recited in claim 1, wherein the system is further configured to:

receive an indication from the user specifying a geographic area;

wherein accessing the data is based on the specified geographic area; and

generate said response such that the associated cost information for each determined service item is specific to the user'"'"'s geographic area.

2. A non-transitory computer-accessible storage medium, comprising program instructions, wherein the program instructions are computer-executable to implement a system to:

collect, from a plurality of sources, historical healthcare data about actual healthcare episodes previously experienced by respective ones of a plurality of consumers other than a user of the system, each episode having one or more service items associated with diagnosis, treatment, and followup related to the episode, the one or more service items including one or more of treatments and medication related to the episode, actual historical cost data associated with the one or more service items, and provider information indicating at least one provider who performed the service item;

receive a cost estimate request for a specified episode, the request being received from the user not of the plurality of consumers;

receive input from the user selecting at least two service providers to compare;

in response to receiving the cost estimate request;

access the historical healthcare data;

analyze the historical healthcare data to determine service items previously accomplished by the at least two user-selected service providers, for at least one of the plurality of consumers for the specified episode, and to determine actual historical cost information for each determined service item, for the at least two user-selected service providers according to the historical healthcare data; and

generate a response to the cost estimate request which includes a comparison of the actual historical costs of service items previously accomplished by the at least two user-selected service providers for the specified episode, wherein the response indicates service item information for each determined service item, the service item information including at least an in-network actual cost for each of the at least two user-selected service providers for the service item, an out of network actual cost for each of the at least two user-selected service providers for the service item, the actual historical cost information provided as a cost comparison of the cost of individual ones of each of the plurality of service items at each of the at least two user-selected service providers.

11. The computer-accessible storage medium as recited in claim 2, wherein to generate the response the system is further configured to:

analyze insurance plan information of the user; and

adjust the associated cost information for each determined service item in the response according to the user'"'"'s insurance plan information.

12. The computer-accessible storage medium as recited in claim 2, wherein said data comprises healthcare information, wherein said collecting comprises collecting, from a plurality of types of sources, healthcare information about health episodes each experienced by respective ones of a plurality of healthcare consumers, wherein the types of sources comprise two or more of a health plan provider source, a healthcare provider source, and a healthcare consumer source;

and

wherein said plurality of service items comprise a plurality of treatment items.

13. The computer-accessible storage medium as recited in claim 12, wherein to generate the response the system is further configured to:

obtain, from the healthcare information, healthcare cost information comprising amounts previously charged by a plurality of healthcare providers for the plurality of treatment items; and

include, in the associated cost information for each determined treatment item in the response, comparative estimated costs for the plurality of healthcare providers.

14. The computer-accessible storage medium as recited in claim 12, wherein to generate the response the system is further configured to:

obtain in-network and out-of-network comparative cost information for the user'"'"'s insurance plan; and

include in the response a comparison of in-network cost information to out-of-network cost information for one or more of the plurality of treatment items determined for the specified episode.

15. The computer-accessible storage medium as recited in claim 2, wherein the system is further configured to:

send the generated response to the user;

save a copy of the generated response; and

subsequent to sending the generated response to the user, retrieve the copy of the generated response and send the copy of the generated response to the user in response to a request for the saved copy from the user.

16. The computer-accessible storage medium as recited in claim 2, wherein the system is further configured to generate said response such that personal identifying information of the ones of the plurality of consumers remains anonymous.

17. The computer-accessible storage medium as recited in claim 2, wherein the system is further configured to send the response to a web browser client for the user.

18. The computer-accessible storage medium as recited in claim 2, wherein the system is further configured to:

receive an indication from the user specifying a geographic area;

wherein accessing the data is based on the specified geographic area; and

generate said response such that the associated cost information for each determined service item is specific to the user'"'"'s geographic area.