Integrated materials management for commercial aircraft fleets including access to real-time on-board systems information

• US 8,423,430 B2
• Filed: 11/16/2005
• Issued: 04/16/2013
• Est. Priority Date: 11/16/2005
• Status: Active Grant

• Current Assignee: The Boeing Co.
• Original Assignee: The Boeing Co.
• Inventors: Avery, Robert L., Nomi, Margaret, Maloney, Jay P.
• Primary Examiner(s): Danneman, Paul
• Application Number:
  US11/281,213
• Publication Number:
  US 20070124222A1
• Time in Patent Office: 2,708 Days
• Field of Search: None
• US Class Current: 705/28
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 10/0875 Itemisation or classification of parts, supplies or services, e.g. bill of materials

Abstract

Turnkey maintenance of a customer'"'"'s aircraft fleet is managed by a single management service provider (MSP) controlling integrated maintenance and materials services from a central operations site. The MSP converts data received directly from on-board aircraft systems into information it uses to manage maintenance service providers and parts suppliers. The MSP contracts with and manages maintenance, repair and overhaul organizations (MROs) who perform the maintenance on the customers'"'"' aircraft at line and base stations. The MSP either remotely manages part inventories at the customer'"'"'s site, or manages suppliers who deliver the parts to the MROs. Maintenance planning, scheduling and execution information is exchanged between the MSP, MROs, part suppliers and the customers through a shared data communication network controlled by the MSP. The MSP charges the customer for the maintenance services based on a flat rate per unit of aircraft flying time.

Claims

1. A method of managing a supply chain of materials used to service fleet aircraft at multiple geographical service locations for a plurality of customers, said customers operating said fleet aircraft, by a single network integrator at a non-mobile central operations center, said network integrator a separate business entity from said customers, comprising the steps of:

(A) said network integrator organizing a network of material suppliers;

(B) said network integrator maintaining inventories of the materials at customer designated sites, said customer designated sites comprising said multiple geographical service locations;

(C) said network integrator managing the material suppliers and the inventories at each of the customer designated sites; and

(D) said network integrator providing the customers with electronic access to real-time data over a shared communications network controlled by said network integrator relating to an operational status of systems on-board the fleet aircraft including said fleet aircraft in flight, the real-time data being useful in performing maintenance requiring the materials maintained in the inventories, said real-time data collected by one or more computer servers at said central operations center controlled by said network integrator, said real-time data wirelessly received from each of said fleet aircraft and converted and stored by said one or more computer servers at said central operations center.

2. The method of claim 1, wherein step (D) includes:

providing the customers with an electronic navigation tool allowing the customers to retrieve and navigate through the stored real-time data.

3. The method of claim 2, wherein the customers are provided with access to the electronic navigation tool through a web portal.

4. The method of claim 1, wherein the real-time data is maintained at a web site hosted by the network integrator, and the customers access the real-time data using a web browser.

5. The method of claim 1, wherein the network integrator charges the customers a fee for access to the real-time data provided in step (D).

6. The method of claim 5, wherein the network integrator charges the customers a fee for managing the inventories, and the fee for access to the real-time data is included in the fee for managing the inventories.

7. The method of claim 1, wherein the network integrator charges the customers a fee for the materials the customers remove from the inventories to service the fleet aircraft, and for access to the real-time data, based on flight hours the fleet aircraft are in service over a predetermined period of time.

8. The method of claim 1, further comprising the steps of:

(E) providing the customers with access to technical information relating to the materials; and

(F) providing the customers with an electronic navigation tool for accessing and navigating through the real-time data and the technical information.

9. The method of claim 1, wherein the real-time data includes faults occurring in the systems on-board the fleet aircraft resulting in the need for aircraft maintenance service.

10. The method of claim 1, wherein the network integrator orders the materials from the material suppliers in order to maintain the inventories.

11. The method of claim 1, wherein the materials maintained in the inventories are owned by the material suppliers.

12. A method of managing parts used to service multiple fleets of aircraft at multiple geographical service locations for a plurality of customers, each of said customers operating one or more of said multiple fleets of aircraft, by a single network integrator at a non-mobile central operations center, said network integrator a separate business entity from said customers, comprising the steps of:

(A) said network integrator establishing an integrated network of suppliers under control of said network integrator;

(B) said network integrator maintaining inventories of the parts from the suppliers at customer designated sites, said customer designated sites comprising said multiple geographical service locations;

(C) said network integrator collecting and storing real-time operating data from the aircraft including said aircraft in flight in each of the fleets, said real-time operating data used to determine maintenance involving the parts for said aircraft, said real-time data collected by one or more computer servers at said central operations center controlled by said network integrator, said real-time data wirelessly received from each of said aircraft and converted and stored by said one or more computer servers at said central operations center;

(D) said network integrator providing the customers with access over a shared communications network controlled by said network integrator to the real-time operating data collected and converted and stored in step (C); and

(E) said network integrator controlling the inventories at the customer designated sites.

13. The method of claim 12, wherein step (D) includes providing the customers with an electronic navigation tool allowing the customers to retrieve and navigate through the stored real-time data.

14. The method of claim 13, wherein the customers are provided with access to the electronic navigation tool through a web portal.

15. The method of claim 12, wherein the real-time data is maintained at a web site hosted by the network integrator, and the customers access the real-time data using a web browser.

16. The method of claim 12, wherein the network integrator charges the customers a fee for maintaining the inventories of the parts in step (B), and for access to the real-time data, based on flight hours the aircraft are in service over a predetermined period of time.

17. The method of claim 12, wherein the parts maintained in the inventories are owned by the suppliers.

18. The method of claim 12, wherein the network integrator provides each of the customers with a guarantee that the inventories maintained in step (B) will be maintained above predetermined levels.

19. The method of claim 12, wherein the network integrator provides each of the customers with a guarantee relating to reliability of the parts.

20. An integrated supply chain management system for materials used in servicing vehicle fleets at multiple geographical service locations for customers, said customers operating said vehicle fleets, by a single supply chain network integrator at a non-mobile central operations center, said supply chain network integrator a separate business entity from said customers, comprising:

a network of material suppliers for supplying the materials used in servicing the vehicle fleets;

inventories of the materials located at each of customer designated sites, said customer designated sites comprising said multiple geographical service locations;

said supply chain network integrator managing the network of material suppliers and the inventories;

a system for collecting real-time data including operational on-board vehicle data for said vehicle fleets in transit, said real-time data for said vehicle fleets used to determine maintenance for said vehicle fleets involving use of the materials, said real-time data collected by one or more computer servers at the central operations center controlled by said supply chain network integrator, said real-time data wirelessly received from each of said vehicle fleets and converted and stored by said one or more computer servers at said central operations center;

a navigation tool for allowing the customers to access and navigate through the real-time data in order to determine a need for the materials required to service the vehicle fleets; and

a shared data communication network controlled by said supply chain network integrator connecting the customers with the supply chain network integrator and the navigation tool.

21. The system of claim 20, wherein the data communication network includes a computer based host server located at a site operated by the supply chain network integrator and having a set of stored instructions for carrying out supply chain management functions.

22. The system of claim 20, wherein the data communication network includes a communication terminal located at each of the customer designated sites for enabling the customers to send and receive communications between the customer designated sites and the supply chain network integrator, and to access the navigation tool.

23. The system of claim 20, wherein the data communication network includes:

a web site hosted by the supply chain network integrator and providing access to the navigation tool,

a portal to the web site accessible through the world wide web, and

wherein the customers use a web browser to access the navigation tool.