Dynamic casino tracking and optimization

• US 8,425,313 B2
• Filed: 07/26/2007
• Issued: 04/23/2013
• Est. Priority Date: 08/10/2001
• Status: Active Grant

• Current Assignee: IGT (International Game Technology)
• Original Assignee: IGT (International Game Technology)
• Inventors: Nelson, Dwayne R., Williams, Richard C., Rowe, Richard E., Moser, Timothy W.
• Primary Examiner(s): Lewis, David L
• Assistant Examiner(s): Thomas, Eric M
• Application Number:
  US11/829,028
• Publication Number:
  US 20070271113A1
• Time in Patent Office: 2,098 Days
• Field of Search: 463 16- 22, 463/29, 463 39- 42
• US Class Current: 463/29
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 50/12 Hotels or restaurants
• CPC Class Codes: G06Q 50/34 Betting or bookmaking, e.g. Internet betting
• CPC Class Codes: G07F 17/32 for games, toys, sports, or amusements
• CPC Class Codes: G07F 17/3206 Player sensing means, e.g. presence detection, biometrics
• CPC Class Codes: G07F 17/3234 about the performance of a gaming system, e.g. revenue, diagnosis of the gaming system
• CPC Class Codes: G07F 17/3237 about the players, e.g. profiling, responsible gaming, strategy/behavior of players, location of players
• CPC Class Codes: G07F 17/3239 Tracking of individual players
• CPC Class Codes: G07F 17/3255 Incentive, loyalty and/or promotion schemes, e.g. comps, gaming associated with a purchase, gaming funded by advertisements

Abstract

Gaming establishment patrons may be categorized and responsive services and features presented whether or not the patrons (or their companions) are known. Gaming and non-gaming activities of a patron may be identified and tracked. Information from various private and/or public databases accessible by a gaming establishment, may be used for patron ranking and to determine offers, goods and services that may be targeted to a patron.

Claims

1. A system for providing gaming services, comprising:

a plurality of cameras for obtaining image data regarding people in or near a gaming establishment, the cameras configured for communication with other devices via a network; and

a server, comprising;

at least one network interface configured for communication with the network; and

at least one logic device configured to do the following;

obtain, from the image data, facial recognition data regarding a person from at least one of the cameras via the network interface, without reference to the person'"'"'s voluntary participation in a player loyalty system;

estimate the person'"'"'s expected economic value to the gaming establishment, based at least in part on the facial recognition data;

categorize the person, based at least in part on the expected economic value; and

determine whether to provide a benefit to the person according to the categorization.

2. The system of claim 1, wherein at least one logic device is further configured to do the following:

obtain player indicia regarding the person from a database; and

categorize the person with reference to the facial recognition data and the player indicia.

3. The system of claim 1, further comprising means for tracking the person'"'"'s location while the person is within, or in the vicinity of, the gaming establishment, the tracking means comprising means for communicating the person'"'"'s location via the network.

4. The system of claim 1, wherein the plurality of cameras comprises a plurality of fingerprint scanners.

5. The system of claim 1, wherein at least one logic device is further configured to assign a rank to the patron, the rank depending at least in part on the patron'"'"'s expected economic value to the gaming establishment.

6. The system of claim 2, wherein the database comprises a player loyalty system database.

7. The system of claim 3, wherein the tracking means comprises a radio frequency identification network.

8. A method of providing gaming services, comprising:

obtaining first player indicia regarding a person approaching or entering a gaming establishment without reference to the person'"'"'s voluntary participation in a player loyalty system, said first player indicia based at least in part on facial recognition data of the person and obtained from image data captured by at least one of a plurality of cameras disposed in or near a gaming establishment;

categorizing the person with reference to the first player indicia; and

determining whether to provide a benefit to the person according to the categorization.

9. The method of claim 8, wherein the obtaining step further comprises obtaining first player indicia regarding a person near a gaming establishment.

10. The method of claim 8, wherein the categorizing involves data from a player loyalty system.

11. The method of claim 8, further comprising:

obtaining second player indicia regarding the person with reference to a database; and

categorizing the person with reference to the first player indicia and the second player indicia.

12. The method of claim 8, wherein the benefit comprises a comp or enhanced personal service.

13. The method of claim 8, wherein the first player indicia include one or more of clothing indicia, jewelry indicia, personal association indicia, and tipping indicia.

14. The method of claim 8, wherein the categorizing step comprises a determination of the person'"'"'s expected economic value to the gaming establishment.

15. The method of claim 8, wherein the categorizing step comprises assigning a rank to the person, the rank depending at least in part on the person'"'"'s expected economic value to the gaming establishment.

16. The method of claim 8, further comprising tracking the person'"'"'s location while the person is within, or in the vicinity of, the gaming establishment.

17. The method of claim 8, further comprising associating a code with the person'"'"'s data.

18. The method of claim 8, wherein the categorizing and determining steps are performed dynamically.

19. The method of claim 9, wherein the first player indicia include one or more of automobile indicia, clothing indicia, jewelry indicia, personal association indicia, tipping indicia and purchasing indicia.

20. The method of claim 10, wherein the database is a voluntary player loyalty system database.

21. The method of claim 10, wherein the database is a publicly available database.

22. The method of claim 10, wherein the step of obtaining second player indicia is performed in response to first player indicia.

23. A system for providing gaming services, comprising:

means for obtaining first player indicia regarding a person approaching or entering a gaming establishment without reference to the person'"'"'s voluntary participation in a player loyalty system, said first player indicia based at least in part on facial recognition data of the person and obtained from image data captured by at least one of a plurality of cameras disposed in or near a gaming establishment;

means for categorizing the person with reference to the first player indicia; and

means for determining whether to provide a benefit to the person according to the categorization.

24. The system of claim 23, wherein the player loyalty system comprises a player tracking system.

25. The system of claim 23, further comprising:

means for obtaining second player indicia regarding the person with reference to a database; and

means for categorizing the person with reference to the first player indicia and the second player indicia.

26. The system of claim 23, wherein the categorizing means comprises means for determining the person'"'"'s expected economic value to the gaming establishment.

27. The system of claim 23, wherein the categorizing means comprises means for assigning a rank to the person, the rank depending at least in part on the person'"'"'s expected economic value to the gaming establishment.

28. The system of claim 23, further comprising means for tracking the person'"'"'s location while the person is within, or in the vicinity of, the gaming establishment.

29. The system of claim 23, further comprising means for associating a code with the person'"'"'s data.

30. The system of claim 25, wherein the database is a voluntary player loyalty system database.

31. The system of claim 25, wherein the database is a publicly available database.

32. The system of claim 25, wherein the means for obtaining second player indicia is activated in response to first player indicia.