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Traversing between electronic mail and real time communications

  • US 8,438,225 B2
  • Filed: 06/03/2009
  • Issued: 05/07/2013
  • Est. Priority Date: 06/03/2009
  • Status: Active Grant
First Claim
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1. A method to be executed at least in part in a computing device for enabling traversal between an email exchange and a real time conversation, the method comprising:

  • while facilitating a first email exchange including a trail of connected messages, replies and forwarded messages, receiving a request for activating a first real time conversation that includes at least one from a set of;

    audio communication, video communication, application sharing, and data sharing based on an email of the first email exchange, wherein the first email exchange is part of two or more conversations concurrently;

    ordering the first email exchange according to at least one from a set of;

    a temporal order and a grouping by different threads;

    reconstructing the email exchange in a story form including a topic to facilitate transitioning from the first email exchange to the first real time conversation;

    determining participants of the first real time conversation based on a context of the first email exchange and a user entry in an entry box presented on a user interface;

    populating the participants of the first real time conversation according to presence information associated with recipients of the first email exchange;

    excluding at least one of the participants of the email exchange based on permission levels and attributes of the first email exchange content;

    activating the first real time conversation, wherein a context for the first real time conversation is provided based on the context of the email and formatted based on a set of predefined rules and a user preference; and

    displaying the first real time conversation over the user interface wherein the user interface includes textual and graphical selectable controls, links to functionalities including one or more of;

    a calendar, a contact list that lists contacts categorized by user defined groups and their statuses, and a task list, a folder view providing a grouping of emails based on folder categories, a detailed view pane, and a conversation view pane displaying a list of available conversations and associated properties.

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