Telecommunication messaging through a social networking service

• US 8,438,231 B2
• Filed: 01/08/2010
• Issued: 05/07/2013
• Est. Priority Date: 01/08/2010
• Status: Active Grant

• Current Assignee: Alcatel-Lucent SA (Nokia Corporation)
• Original Assignee: Alcatel-Lucent SA (Nokia Corporation)
• Inventors: Cai, Yigang, Hua, Suzann
• Primary Examiner(s): Tran, Philip B
• Application Number:
  US12/684,234
• Publication Number:
  US 20110173268A1
• Time in Patent Office: 1,215 Days
• Field of Search: 709206-207, 709/204, 709/223
• US Class Current: 709/206
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04M 2201/42 Graphical user interfaces
• CPC Class Codes: H04M 2203/253 where a visual mode is used instead of a voice mode
• CPC Class Codes: H04M 2203/655 Combination of telephone service and social networking
• CPC Class Codes: H04M 3/53333 Message receiving aspects
• CPC Class Codes: H04M 7/0024 Services and arrangements where telephone services are combined with data services arrangements which combine a telephonic equipment and a computer H04M7/0012

Abstract

Systems and methods are disclosed for displaying telecommunication messages through a social networking service. One embodiment includes a telecommunication messaging system that is implemented with a social networking service. The telecom messaging system receives telecommunication messages from a telecommunication network that are associated with a directory number assigned to a phone. The phone is operated by a member of a web-based social networking service. The telecom messaging system provides a telecommunication messaging page to display the telecommunication messages to the member as part of a website for the social networking service. Thus, the member is able to view telecom messages, such as voicemail messages, text messages, call logs, etc., through the social networking service.

Claims

1. A telecommunication messaging system comprising:

a control system operable to receive telecommunication messages from a telecommunication network that are addressed by users to a directory number assigned to a phone, wherein the phone is operated by a member of a web-based social networking service and the telecommunication messages are received at the phone from multiple other phones, the control system further operable to collect the telecommunication messages for the phone received via the telecommunication network; and

a user interface operable to provide a telecommunication messaging page to display the collected telecommunication messages to the member as part of a website for the social networking service, to distinguish telecommunication messages addressed to the directory number that involve other members of the social networking service from telecommunication messages addressed to the directory number that do not involve other members of the social networking service based on input from the control system, and to highlight the telecommunication messages that involve other members in the telecommunication messaging page.

2. The telecommunication messaging system of claim 1 wherein:

the user interface is further operable to highlight telecommunication messages by displaying an icon next to the telecommunication messages.

3. The telecommunication messaging system of claim 1 wherein:

the control system is further operable to receive an instruction from the member through the telecommunication messaging page to reply to a selected one of the telecommunication messages, to identify a network element in the telecommunication network that sent the selected telecommunication message, to receive input from the member through the telecommunication messaging page, and to send a reply message to the network element based on the input.

4. The telecommunication messaging system of claim 1 wherein:

the control system is further operable to receive an instruction from the member through the telecommunication messaging page to forward a selected one of the telecommunication messages, to identify a network element in the telecommunication network that sent the selected telecommunication message, to receive input from the member through the telecommunication messaging page, and to send a forward message to the network element based on the input.

5. The telecommunication messaging system of claim 1 wherein:

the control system is further operable to receive an instruction from the member through the telecommunication messaging page to delete a selected one of the telecommunication messages, to identify a network element in the telecommunication network that stores the selected telecommunication message, and to send a delete command to the network element.

6. The telecommunication messaging system of claim 1 wherein:

the control system is further operable to receive an instruction from the member through the telecommunication messaging page to compose a new telecommunication message, to identify a network element in the telecommunication network that handles the new telecommunication message, to receive input for the new telecommunication message from the member through the telecommunication messaging page, and to send the new telecommunication message to the network element based on the input.

7. The telecommunication messaging system of claim 1 wherein:

the control system is further operable to receive a network-based address book from the telecommunication network that is associated the member; and

the user interface is further operable to display the address book to the member through the telecommunication messaging page.

8. The telecommunication messaging system of claim 1 wherein:

the control system is further operable to identify the telecommunication network used by the member of the social networking service, to identify network elements in the telecommunication network that are operable to store the telecommunication messages, to transmit requests for the telecommunication messages to the network elements, and to receive the telecommunication messages from the network elements in response to the requests.

9. The telecommunication messaging system of claim 1 wherein the telecommunication messages comprise voicemail messages associated with the directory number.

10. The telecommunication messaging system of claim 1 wherein the telecommunication messages comprise text messages associated with the directory number.

11. A method comprising:

receiving telecommunication messages addressed by users to a directory number assigned to a phone, wherein the phone is operated by a member of a web-based social networking service and the telecommunication messages are received at the phone from multiple other phones;

collecting the telecommunication messages for the phone received via the telecommunication network;

providing a telecommunication messaging page to display the telecommunication messages to the member as part of a website for the social networking service;

distinguishing telecommunication messages addressed to the directory number that involve other members of the social networking service from telecommunication messages addressed to the directory number that do not involve other members of the social networking service; and

highlighting the telecommunication messages that involve other members in the telecommunication messaging page.

12. The method of claim 11 further comprising:

the highlighting telecommunication messages by displaying an icon next to the telecommunication messages.

13. The method of claim 11 further comprising:

receiving an instruction from the member through the telecommunication messaging page to reply to a selected one of the telecommunication messages;

identifying a network element in the telecommunication network that sent the selected telecommunication message;

receiving input from the member through the telecommunication messaging page; and

sending a reply message to the network element based on the input.

14. The method of claim 11 further comprising:

receiving an instruction from the member through the telecommunication messaging page to forward a selected one of the telecommunication messages;

identifying a network element in the telecommunication network that sent the selected telecommunication message;

receiving input from the member through the telecommunication messaging page; and

sending a forward message to the network element based on the input.

15. The method of claim 11 further comprising:

receiving an instruction from the member through the telecommunication messaging page to delete a selected one of the telecommunication messages;

identifying a network element in the telecommunication network that stores the selected telecommunication message;

sending a delete command to the network element.

16. The method of claim 11 further comprising:

receiving an instruction from the member through the telecommunication messaging page to compose a new telecommunication message;

identifying a network element in the telecommunication network that handles the new telecommunication message;

receiving input for the new telecommunication message from the member through the telecommunication messaging page; and

sending the new telecommunication message to the network element based on the input.

17. The method of claim 11 further comprising:

receiving a network-based address book from the telecommunication network that is associated with the member; and

displaying the address book to the member through the telecommunication messaging page.

18. The method of claim 11 further comprising:

identifying the telecommunication network used by the member of the social networking service;

identifying network elements in the telecommunication network that are operable to store the telecommunication messages;

transmitting requests for the telecommunication messages to the network elements; and

receiving the telecommunication messages from the network elements in response to the requests.

19. The method of claim 11 wherein the telecommunication messages comprise text messages associated with the directory number.

20. A network element comprising:

a control system operable to manage telecommunication messages addressed by users to a directory number assigned to a phone, wherein the phone is operated by a member of a web-based social networking service and the telecommunication messages are received at the phone from multiple other phones,

the control system further operable to collect the telecommunication messages for the phone received via the telecommunication network, to determine whether the telecommunication message involves a member of a web-based social networking service, and to generate a copy of the telecommunication message if the telecommunication message involves a member of a web-based social networking service; and

a network interface operable to send the copy of the telecommunication message to a telecommunication messaging system that is adapted to display the copy of the telecommunication message through a website for the social networking service, adapted to distinguish telecommunication messages addressed to the directory number that involve other members of the social networking service from telecommunication messages addressed to the directory number that do not involve other members of the social networking service, and adapted to highlight the telecommunication messages that involve other members in a telecommunication messaging page of the website.