Cable modem access using layer-2 messaging

• US 8,441,939 B2
• Filed: 12/19/2008
• Issued: 05/14/2013
• Est. Priority Date: 12/19/2008
• Status: Active Grant

• Current Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Original Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Inventors: Chang, Che-Ming, Riddel, Jeffrey, Pularikkal, Gangadharan Byju
• Primary Examiner(s): Ngo, Ricky
• Assistant Examiner(s): Gidado, Rasheed
• Application Number:
  US12/339,277
• Publication Number:
  US 20100162336A1
• Time in Patent Office: 1,607 Days
• Field of Search: 370/241, 370/467, 370/469, 370/475, 726/111
• US Class Current: 370/241
• CPC Class Codes: H04L 12/2801 Broadband local area networks

Abstract

In one embodiment, a method comprises receiving notification of a cable modem operational issue for a cable modem and establishing layer-2 logging communications with the cable modem. The method comprises receiving a message from the cable modem, the message generated by the cable modem in response to the operational issue and indicating the operational issue associated with the cable modem.

Claims

1. A method of operating a cable modem termination system having a data link layer connection to a cable modem, the cable modem being operative to log an operational error of the cable modem in a system level log file maintained by the cable modem, comprising:

establishing layer-2 logging communications with the cable modem by sending to the cable modem a message instructing the cable modem to send the system level log file to the cable modem termination system using the layer-2 logging communications, the layer-2 logging communications being usable by the cable modem in the absence of network-layer connectivity between the cable modem and the cable modem termination system; and

subsequently receiving an error message including the system level log file from the cable modem via the layer-2 logging communications, the error message generated by the cable modem in response to the message from the cable modem termination system and indicating the operational error of the cable modem.

2. The method of claim 1, wherein establishing layer-2 logging communications with the cable modem further comprises identifying the cable modem as being configured to exchange layer-2 logging communications.

3. The method of claim 2, wherein identifying the cable modem as being configured to exchange layer-2 logging communications comprises:

receiving a ranging request from the cable modem, the ranging request having a media access control (MAC) source address associated with the cable modem; and

matching the MAC source address from the ranging request with a MAC address of a set of layer-2 logging enabled MAC source addresses.

4. The method of claim 1, wherein establishing layer-2 logging communications with the cable modem comprises transmitting a ranging response message to the cable modem, the ranging response message having a service identifier (SID) configured to cause the cable modem to return the error message via layer-2 logging communications.

5. The method of claim 1, further including, upon receiving a notification of the cable modem operational error for the cable modem, enabling layer-2 logging for the cable modem.

6. The method of claim 1, further comprising, in response to receiving the error message from the cable modem, terminating the layer-2 logging communications with the cable modem.

7. The method of claim 1, wherein the system level log file includes an indication of a severity level associated with the operational error.

8. The method of claim 1, wherein the operational error prevents the cable modem from establishing a layer-3 network or IP connection with the cable modem termination system.

9. The method of claim 1, wherein the system level log file includes an identification of a network-layer facility associated with the error.

10. The method of claim 9, wherein the identification of a network-layer facility includes an identification of a dynamic host configuration protocol facility.

11. The method of claim 1, further including forwarding the system level log file to a system log server upon receiving the system level log file from the cable modem.

12. An apparatus for use in a cable modem termination system having a data link layer connection to a cable modem, the cable modem being operative to log an operational error of the cable modem in a system level log file maintained by the cable modem, the apparatus comprising a controller configured to:

establish layer-2 logging communications with the cable modem by sending to the cable modem a message instructing the cable modem to send the system level log file to the cable modem termination system using the layer-2 logging communications, the layer-2 logging communications being usable by the cable modem in the absence of network-layer connectivity between the cable modem and the cable modem termination system; and

subsequently receive an error message from the cable modem including the system level log file via the layer-2 logging communications, the error message generated by the cable modem in response to the message from the cable modem termination system and indicating the operational error of the cable modem.

13. The apparatus of claim 12, wherein when establishing layer-2 logging communications with the cable modem the controller is configured to identify the cable modem as being configured to exchange layer-2 logging communications.

14. The apparatus of claim 13, wherein when identifying the cable modem as being configured to exchange layer-2 logging communications, the controller is configured to:

receive a ranging request from the cable modem, the ranging request having a media access control (MAC) source address associated with the cable modem; and

match the MAC source address from the ranging request with a MAC address of a set of layer-2 logging enabled MAC source addresses.

15. The apparatus of claim 12, wherein when establishing layer-2 logging communications with the cable modem, the controller is configured to transmit a ranging response message to the cable modem, the ranging response message having a service identifier (SID) configured to cause the cable modem to return the error message via layer-2 logging communications.

16. The apparatus of claim 12, wherein when receiving notification of the cable modem operational error for the cable modem, the controller is configured to enable layer-2 logging for the cable modem.

17. The apparatus of claim 12, wherein the controller is configured to, in response to detecting the operational error, terminate the layer-2 logging communications with the cable modem.

18. The apparatus of claim 12, wherein the system level log file includes an indication of a severity level associated with the operational error.

19. The apparatus of claim 12, wherein the operational error prevents the cable modem from establishing a layer-3 network or IP connection with the cable modem termination system.

20. A system, comprising:

a cable modem operative to log an operational error of the cable modem in a system level log file maintained by the cable modem; and

a cable modem termination system having a data link layer connection to the cable modem, configured to;

establish layer-2 logging communications with the cable modem by sending to the cable modem a message instructing the cable modem to send the system level log file to the cable modem termination system using the layer-2 logging communications, the layer-2 logging communications being usable by the cable modem in the absence of network-layer connectivity between the cable modem and the cable modem termination system; and

subsequently receive an error message from the cable modem including the system level log file via the layer-2 logging communications, the error message generated by the cable modem in response to the message from the cable modem termination system and indicating the operational error of the cable modem.

21. The system of claim 20, wherein when establishing layer-2 logging communications with the cable modem the cable modem termination system is configured to identify the cable modem as being configured to exchange layer-2 logging communications.

22. The system of claim 21, wherein when identifying the cable modem as being configured to exchange layer-2 logging communications, the cable modem termination system is configured to:

receive a ranging request from the cable modem, the ranging request having a media access control (MAC) source address associated with the cable modem; and

match the MAC source address from the ranging request with a MAC address of a set of layer-2 logging enabled MAC source addresses.

23. The system of claim 20, wherein when establishing layer-2 logging communications with the cable modem, the cable modem termination system is configured to transmit a ranging response message to the cable modem, the ranging response message having a service identifier (SID) configured to cause the cable modem to return the error message via layer-2 logging communications.

24. The system of claim 20, wherein the cable modem termination system is configured to, in response to detecting the operational error, the cable modem termination system is configured to terminate the layer-2 logging communications with the cable modem.

25. The system of claim 20, wherein the system level log file includes an indication of a severity level associated with the operational error.

26. The system of claim 20, wherein the operational error prevents the cable modem from establishing a layer-3 network or IP connection with the cable modem termination system.