Unified communications appliance
First Claim
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1. A method for modality-independent unified communications comprising:
- receiving information from a plurality of different modality sources, wherein the information is based on at least one or more user conversations between a plurality of users;
integrating the information into a modality-independent unified communications appliance;
grouping the integrated information based on a common subject; and
displaying one or more portions of the at least one or more user conversations in an interface, each user conversation including a representation of a number and type of the received information.
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Abstract
A unified communications appliance provides integration of various types of information, regardless of the modality, in a common, centralized interface where the various types of information are grouped based on what they are related to. For example, as is common with most modalities of information exchange, there exists a “subject” that is present in one of the fields of communication. The ability to associate all of the types of communication with a common “subject” (or conversation) and provide an interface that allows access to the various types of information, regardless of the modality is provided by the unified communications interface.
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Citations
20 Claims
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1. A method for modality-independent unified communications comprising:
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receiving information from a plurality of different modality sources, wherein the information is based on at least one or more user conversations between a plurality of users; integrating the information into a modality-independent unified communications appliance; grouping the integrated information based on a common subject; and displaying one or more portions of the at least one or more user conversations in an interface, each user conversation including a representation of a number and type of the received information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A modality-independent unified communications appliance comprising:
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one or more integration modules that receive information from a plurality of different modality sources and integrate the information into the modality-independent unified communications appliance, wherein the information is based on at least one or more user conversations between a plurality of users; an analysis module that groups the integrated information based on a common subject; and an interface module that displays one or more portions of the at least one or more user conversations in an interface, each user conversation including a representation of a number and type of the received information. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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Specification