Providing additional information with session requests
First Claim
Patent Images
1. A method comprising:
- a) determining to initiate a communication session with a receiving communication client;
b) providing additional information received from an application, the additional information identifying a relationship among entities associated with the communication session and configured to provide an instruction for the receiving communication client to take an action in association with the communication session, the action causing the receiving communication client to store information related to the communication session;
c) creating a session request comprising the additional information configured to provide the instruction for the receiving communication client to take the action;
d) sending the session request toward the receiving communication client; and
e) establishing the communication session with the receiving communication client, wherein the receiving communication client performs the action after the communication session has been established with the communication client.
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Abstract
The present invention allows a communication client to send a session request to initiate a session with a receiving communication client, wherein the session request includes additional information configured to allow the receiving communication client to take an action in association with the communication session. The additional information may include context indicia, which may identify an association related to the subject matter of the session, or a specific instruction to take the action in association with the communication session.
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Citations
31 Claims
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1. A method comprising:
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a) determining to initiate a communication session with a receiving communication client; b) providing additional information received from an application, the additional information identifying a relationship among entities associated with the communication session and configured to provide an instruction for the receiving communication client to take an action in association with the communication session, the action causing the receiving communication client to store information related to the communication session; c) creating a session request comprising the additional information configured to provide the instruction for the receiving communication client to take the action; d) sending the session request toward the receiving communication client; and e) establishing the communication session with the receiving communication client, wherein the receiving communication client performs the action after the communication session has been established with the communication client. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A communication client comprising:
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a) a communication interface; and b) a control system associated with the communication interface and adapted to; i) determine to initiate a communication session with a receiving communication client; ii) receive additional information identifying a relationship among entities associated with the communication session from an application; iii) provide the additional information configured to provide an instruction for the receiving communication client to take an action in association with the communication session, the action causing the receiving communication client to store information related to the communication session; iv) create a session request comprising the additional information; v) send the session request toward the receiving communication client; and vi) establish the communication session with the receiving communication client, wherein the receiving communication client performs the action after the communication session has been established with the communication client. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25)
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26. A method comprising:
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a) determining to initiate a communication session with a receiving communication client; b) providing additional information identifying a relationship among entities associated with the communication session and configured to allow the receiving communication client to take an action in association with the communication session, the action causing the receiving communication client to store information related to the communication session; c) creating a session request comprising the additional information; d) sending the session request toward the receiving communication client; and e) establishing the communication session with the receiving communication client, wherein the receiving communication client performs the action after the communication session has been established with the communication client. - View Dependent Claims (27, 28, 29, 30, 31)
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Specification