Method and apparatus for integrated communication services provisioning for health care community

• US 8,443,089 B2
• Filed: 02/28/2011
• Issued: 05/14/2013
• Est. Priority Date: 08/30/1999
• Status: Expired due to Fees

• Current Assignee: Verizon Laboratories Incorporated (Verizon Communications Inc.)
• Original Assignee: Verizon Laboratories Incorporated (Verizon Communications Inc.)
• Inventors: Mosleh, Ali, Stanley, Richard A.
• Primary Examiner(s): SOMERS, MARC S
• Application Number:
  US13/036,483
• Publication Number:
  US 20110208773A1
• Time in Patent Office: 806 Days
• Field of Search: 707/705, 707781-785
• US Class Current: 709/227
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16H 10/65 stored on portable record carriers, e.g. on smartcards, RFID tags or CD
• CPC Class Codes: G16H 40/67 for remote operation
• CPC Class Codes: H04L 67/141 Setup of application sessions admission control or resource allocation in data switching networks H04L47/70
• CPC Class Codes: H04L 67/303 Terminal profiles
• CPC Class Codes: H04L 69/14 Multichannel or multilink protocols
• CPC Class Codes: H04L 69/18 Multiprotocol handlers, e.g. single devices capable of handling multiple protocols
• CPC Class Codes: H04M 1/72403 with means for local support of applications that increase the functionality
• CPC Class Codes: H04M 1/725 Cordless telephones user interfaces specially adapted therefor H04M1/724
• CPC Class Codes: Y02A 90/10 Information and communication technologies [ICT] supporting adaptation to climate change, e.g. for weather forecasting or climate simulation
• CPC Class Codes: Y02D 30/50 in wire-line communication networks, e.g. low power modes or reduced link rate

Abstract

A method and apparatus for providing an integrated communication services (ICS) network that permits data subscribers to share information on a hospital campus using wireless or wireline local area networks, or to seamlessly tap into the facility'"'"'s central database while in transit away from the hospital. The central database, referred to as the integrated communications clearinghouse (ICC) is adapted to store a communication profile for every network server on the ICS network. The ICC also maintains a Global Patient Profile (GPP), consisting of a patient profile for every patient on the network. The GPP provides the ICC with the capability of providing aggregated data and demographic information, creating “live” public health statistics through a single query to a central server. The actual selection of a particular channel to access the ICS will be service-dependent and a function of user whereabouts, desired quality of the connection, and costs of the connection.

Claims

1. A method comprising the steps of:

receiving, from a user, a request to initiate access to a network, the network including;

a plurality of point-of-care terminals;

at least one integrated communications clearinghouse (ICC) database server;

at least one database associated with the ICC database server; and

a plurality of network servers;

granting the user access to the network;

selecting a channel to establish a communication link between the network and the user, wherein the selecting further comprises;

searching for a desired network destination in a local memory;

setting a destination server based on results of the search for the desired network destination in a local memory;

attempting to establish a communications link with the destination server;

determining whether or not the communications link is established; and

processing at least one data entry form based on whether or not the communications link is established, wherein the processing further comprises;

when the communications link is determined to not be established, storing the at least one data entry form;

when the communications link is determined to be established;

if the destination server is equal to the ICC database server;

 

transferring the at least one data entry form to the ICC database server;

 

searching for the desired network destination in a secondary storage device;

 

printing an error message if the search for the desired network destination in a secondary storage device does not reveal a communications profile corresponding to the desired network server; and

 

if the search for the desired network destination in a secondary storage device reveals a communications profile corresponding to the desired network server;

 

setting the destination server equal to the desired network destination server;

 

attempting to establish a communications link with the destination server; and

 

if the attempted communications link is not established, storing the at least one data entry form;

exchanging data with the user via the selected channel; and

terminating the communication link according to at least one of a demand from the user or a technical demand of the communication link.

2. The method of claim 1, wherein the network allows access on a medical campus via at least one of local wireless Local Area Network (LAN) or remote wireless LAN.

3. The method of claim 1, wherein the request is received from the user via at least one of the point-of-care terminals or at least one of the plurality of network servers.

4. The method of claim 1, wherein the receiving further comprises:

receiving a user name;

receiving a user password; and

determining user access to the network based on the received user name and user password.

5. The method of claim 4, wherein at least one of the user name or the user password is indicative of an occupation of the user, and the determining user access is based on the occupation.

6. The method of claim 1, wherein the granting further comprises:

providing the user the at least one data entry form based in part on an occupation of the user; and

receiving input from the user, the received input including the desired network destination and the at least one data entry form, the at least one data entry form including user inputted data.

7. The method of claim 6, wherein the desired network destination is at least one of the plurality of network servers or a wireless transceiver.

8. The method of claim 6, wherein the desired network destination is stored as part of a default connection for the point-of-care terminal of the user.

9. The method of claim 6, wherein the exchanging further comprises performing the following steps until the user indicates that no more processing is to be performed:

determining a patient name from the at least one data entry form;

searching the ICC database server for a record associated the patient name;

if the searching the ICC database server yields a record associated with the patient name, determining processing to be performed;

receiving an indication from the user; and

determining whether the received indication indicates that no more processing is to be performed.

10. The method of claim 9, further comprising, when the searching the ICC database does not yield a record associated with the patient name:

informing the user that no record associated with the patient name has been found;

requesting that the user to re-input the patient name or indicate that the user is not attempting a data update;

if the user re-inputs the patient name, searching the ICC database server for the re-inputted patient name;

if the user indicates that the user is not attempting a data update, determining whether or not the user is attempting to retrieve a database record; and

if the user is attempting to retrieve a database record;

again prompting the user to re-input the patient name; and

creating a new record based on the re-inputted patient name.

11. The method of claim 9, wherein, when the determining processing to be performed further comprises:

determining that the user inputted data is a data update;

verifying that the user is authorized to perform a data update; and

updating the ICC data database based on the user authorization.

12. The method of claim 9, wherein, when the determining processing to be performed further comprises:

determining that the user is attempting to request data from the database;

verifying that the user is authorized to request data from the database; and

returning requested data to the user based on the user authorization.

13. The method of claim 1, wherein the setting a destination server further comprises:

setting the destination server equal to the desired network server when the search for the desired network destination in the local memory reveals a communications profile corresponding to the desired network server in the local memory; and

setting the destination server equal to the ICC database server when the search for the desired network destination in the local memory does not reveal a communications profile corresponding to the desired network server in the local memory.

14. The method of claim 1, wherein the attempting to establish a communications link with the destination server further comprises:

selecting a channel to establish a communication link with the destination server; and

communicating with the destination server using the selected channel.

15. The method of claim 14, wherein the selecting a channel further comprises attempting to transmit data via at least one of local wireless Local Area Network (LAN), remote wireless LAN, wireline LAN, or Public Switched Telephone Network (PSTN).

16. The method of claim 15, wherein the selecting a channel further comprises attempting to transmit data via remote wireless LAN only if the point-of-care terminal is not in range for communication with the destination server via local wireless LAN.

17. The method of claim 15, wherein the attempting to transmit data via local wireless LAN further comprises:

if the destination server can communicate via local wireless LAN, determining whether or not the point-of-care terminal is in range for communication via local wireless LAN with the destination server; and

if the point-of-care terminal is in range for communication via local wireless LAN with the destination server, sending the at least one data entry form to the destination server via local wireless LAN.

18. The method of claim 15, wherein the attempting to transmit data via remote wireless LAN further comprises:

if the destination server can communicate via remote wireless LAN, determining whether or not the point-of-care terminal is in range for communication via remote wireless LAN with the destination server; and

if the point-of-care terminal is in range for communication via remote wireless LAN with the destination server, sending the at least one data entry form to the destination server via remote wireless LAN.

19. The method of claim 18, wherein the selecting a channel further comprises attempting to transmit data via PSTN only if the point-of-care terminal is not in range for communication via remote wireless LAN with the destination server.

20. A system comprising:

an antenna for wireless communication;

an integrated communications services (ICS) module including a memory device containing stored instructions; and

at least one electronic processor coupled to the memory device and executing instructions to enable;

receiving, from a user, a request to initiate access to a network, the network including;

a plurality of point-of-care terminals;

at least one integrated communications clearinghouse (ICC) database server;

at least one database associated with the ICC database server; and

a plurality of network servers;

granting the user access to the network;

selecting a channel to establish a communication link between the network and the user selecting a channel to establish a communication link between the network and the user, wherein the selecting further comprises;

searching for a desired network destination in a local memory;

setting a destination server based on results of the search for the desired network destination in a local memory;

attempting to establish a communications link with the destination server;

determining whether or not the communications link is established; and

processing at least one data entry form based on whether or not the communications link is established, wherein the processing further comprises;

when the communications link is determined to not be established, storing the received form;

when the communications link is determined to be established;

if the destination server is equal to the ICC database server;

 

transferring the at least one data entry form to the ICC database server;

 

searching for the desired network destination in a secondary storage device;

 

printing an error message if the search for the desired network destination in a secondary storage device does not reveal a communications profile corresponding to the desired network server; and

 

if the search for the desired network destination in a secondary storage device reveals a communications profile corresponding to the desired network server;

 

setting the destination server equal to the desired network destination server;

 

attempting to establish a communications link with the destination server; and

 

if the attempted communications link is not established, storing the received form;

exchanging data with the user via the selected channel; and

terminating the communication link according to at least one of a demand from the user or a technical demand of the communication link.

21. The system of claim 20, wherein the request is received from the user via at least one of the point-of-care terminals or at least one of the plurality of network servers.

22. The system of claim 20, wherein the granting further comprises:

providing the user at the least one data entry form based in part on an occupation of the user; and

receiving input from the user, the received input including a desired network destination and the at least one data entry form, the at least one data entry form including user inputted data.

23. The system of claim 20, wherein the setting a destination server further comprises:

setting the destination server equal to the desired network server when the search for the desired network destination in the local memory reveals a communications profile corresponding to the desired network server in the local memory; and

setting the destination server equal to the ICC database server when the search for the desired network destination in the local memory does not reveal a communications profile corresponding to the desired network server in the local memory.

24. The system of claim 20, wherein the attempting to establish a communications link with the destination server further comprises:

selecting a channel to establish a communication link with the destination server; and

communicating with the destination server using the selected channel.

25. The system of claim 24, wherein the selecting a channel further comprises attempting to transmit data via at least one of local wireless LAN, remote wireless Local Area Network (LAN), wireline LAN, and Public Switched Telephone Network (PSTN).

26. The system of claim 25, wherein the selecting a channel further comprises attempting to transmit data via remote wireless LAN only if the point-of-care terminal is not in range for communication with the destination server via local wireless LAN.

27. The system of claim 25, wherein the attempting to transmit data via local wireless LAN further comprises:

if the destination server can communicate via local wireless LAN, determining whether or not the point-of-care terminal is in range for communication via local wireless LAN with the destination server; and

if the point-of-care terminal is in range for communication via local wireless LAN with the destination server, sending the at least one data entry form to the destination server via local wireless LAN.

28. The system of claim 25, wherein the attempting to transmit data via remote wireless LAN further comprises:

if the destination server can communicate via remote wireless LAN, determining whether or not the point-of-care terminal is in range for communication via remote wireless LAN with the destination server; and

if the point-of-care terminal is in range for communication via remote wireless LAN with the destination server, sending the at least one data entry form to the destination server via remote wireless LAN.

29. The system of claim 28, wherein the selecting a channel further comprises attempting to transmit data via PSTN only if the point-of-care terminal is not in range for communication via remote wireless LAN with the destination server.

30. A method comprising the steps of:

receiving, from a care-provider providing care to a patient, a request to initiate access to a network, the network including;

a plurality of point-of-care terminals;

at least one integrated communications clearinghouse (ICC) database server;

at least one database associated with the ICC database server, the database including data relating to patients at least one medical institution; and

a plurality of network servers;

granting the care-provider access to the network;

selecting a channel to establish a communication link between the network and the care-provider, wherein the selecting further comprises;

searching for a desired network destination in a local memory;

setting a destination server based on results of the search for the desired network destination in a local memory;

attempting to establish a communications link with the destination server;

determining whether or not the communications link is established; and

processing at least one data entry form based on whether or not the communications link is established, wherein the processing further comprises;

when the communications link is determined to not be established, storing the at least one data entry form;

when the communications link is determined to be established;

if the destination server is equal to the ICC database server;

 

transferring the at least one data entry form to the ICC database server;

 

searching for the desired network destination in a secondary storage device;

 

printing an error message if the search for the desired network destination in a secondary storage device does not reveal a communications profile corresponding to the desired network server; and

 

if the search for the desired network destination in a secondary storage device reveals a communications profile corresponding to the desired network server;

 

setting the destination server equal to the desired network destination server;

 

attempting to establish a communications link with the destination server; and

 

if the attempted communications link is not established, storing the at least one data entry form;

exchanging data with the care-provider via the selected channel, at least a portion of the exchanged data relating to at least one of the patient or the care provided to the patient; and

terminating the communication link according to at least one of a demand from the care-provider or a technical demand of the communication link.

31. The method of claim 30, wherein the granting further comprises:

providing the care-provider the at least one data entry form based in part on an occupation of the care-provider; and

receiving input from the care-provider, the received input including a desired network destination and the at least one data entry form, the at least one data entry form including care-provider inputted data.

32. The method of claim 31, wherein the exchanging further comprises performing the following steps until the care-provider indicates that no more processing is to be performed:

determining a patient name from the received form, wherein the patient name corresponds to the patient for which care is provided by the care-provider;

searching the ICC database server for a record associated the patient name;

if the searching the ICC database server yields a record associated with the patient name, determining processing to be performed;

receiving an indication from the care-provider; and

determining whether the received indication indicates that no more processing is to be performed.

33. The method of claim 32, further comprising, when the searching the ICC database does not yield a record associated with the patient name:

informing the care-provider that no record associated with the patient name has been found;

requesting that the care-provider to re-input the patient name or indicate that the care-provider is not attempting a data update;

if the care-provider re-inputs the patient name, searching the ICC database server for the re-inputted patient name;

if the care-provider indicates that the care-provider is not attempting a data update, determining whether or not the care-provider is attempting to retrieve a database record; and

if the care-provider is attempting to retrieve a database record;

again prompting the care-provider to re-input the patient name; and

creating a new record based on the re-inputted patient name.

34. The method of claim 32, wherein, when the determining processing to be performed further comprises:

determining that the care-provider inputted data is a data update;

verifying that the care-provider is authorized to perform a data update; and

updating the ICC data database based on the care-provider authorization.

35. The method of claim 32, wherein, when the determining processing to be performed further comprises:

determining that the care-provider is attempting to request data from the database;

verifying that the care-provider is authorized to request data from the database; and

returning requested data to the care-provider based on the care-provider authorization.

36. The method of claim 31, wherein the occupation of the care-provider is at least one of a doctor, a nurse, an assistant to a doctor, an assistant to a nurse, a laboratory technician or an assistant to a laboratory technician.

37. The method of claim 30, wherein the setting a destination server further comprises:

setting the destination server equal to the desired network server when the search for the desired network destination in the local memory reveals a communications profile corresponding to the desired network server in the local memory; and

setting the destination server equal to the ICC database server when the search for the desired network destination in the local memory does not reveal a communications profile corresponding to the desired network server in the local memory.

38. The method of claim 30, wherein the attempting to establish a communications link with the destination server further comprises:

selecting a channel to establish a communication link with the destination server; and

communicating with the destination server using the selected channel.

39. The method of claim 38, wherein the selecting a channel further comprises attempting to transmit data via at least one of local wireless Local Area Network (LAN), remote wireless LAN, wireline LAN, or Public Switched Telephone Network (PSTN).