Registration, verification and notification system

• US 8,462,920 B2
• Filed: 10/05/2006
• Issued: 06/11/2013
• Est. Priority Date: 01/11/2005
• Status: Active Grant

• Current Assignee: TeleSign Corporation (Government of Belgium)
• Original Assignee: TeleSign Corporation (Government of Belgium)
• Inventors: Gonen, Shlomo, Gonen, Jonathan A., Gonen, Alon, Rosen, Danny
• Primary Examiner(s): SING, SIMON P
• Application Number:
  US11/538,989
• Publication Number:
  US 20080010687A1
• Time in Patent Office: 2,441 Days
• Field of Search: 379/93.12, 370352-356, 713/168
• US Class Current: 379/93.12
• CPC Class Codes: H04L 63/08 for authentication of entities cryptographic mechanisms or cryptographic arrangements for entity authentication H04L9/32
• CPC Class Codes: H04L 63/0876 based on the identity of the terminal or configuration, e.g. MAC address, hardware or software configuration or device fingerprint
• CPC Class Codes: H04L 63/12 Applying verification of the received information cryptographic mechanisms or cryptographic arrangements for data integrity or data verification H04L9/32
• CPC Class Codes: H04L 63/18 using different networks or channels, e.g. using out of band channels cryptographic mechanisms or cryptographic arrangements for key distribution involving distinctive intermediate devices or communication paths H04L9/0827; cryptographic mechanisms or cryptographic arrangements for authentication using a plurality of channels H04L9/3215
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/70 Administration or customization aspects; Counter-checking correct charges
• CPC Class Codes: H04M 15/715 Activating new subscriber or card
• CPC Class Codes: H04M 15/72 by the user
• CPC Class Codes: H04M 15/721 using the Internet
• CPC Class Codes: H04M 15/858 Request users acknowledgement prior to use
• CPC Class Codes: H04M 2215/7027 Activate new subscriber or card
• CPC Class Codes: H04M 2215/7036 Administer via user
• CPC Class Codes: H04M 2215/7045 Using Internet or WAP
• CPC Class Codes: H04M 3/38 Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections queuing arrangements H04Q3/64
• CPC Class Codes: H04W 12/06 Authentication
• CPC Class Codes: H04W 12/10 Integrity
• CPC Class Codes: H04W 12/72 Subscriber identity
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
• CPC Class Codes: H04W 60/00 Affiliation to network, e.g. registration; Terminating affiliation with the network, e.g. de-registration
• CPC Class Codes: H04W 68/00 User notification, e.g. alerting and paging, for incoming communication, change of service or the like

Abstract

A registrant provides at least one registrant electronic contact, such as a telephone number, during a registration process. The registrant'"'"'s information may be compared to a database of such information. The registrant is verified by establishing a connection with the registrant via the registrant contact. The verification code is communicated to the registrant, which is input into an on-line form. Notification events are established, and the registrant is notified of the occurrence of a previously established notification event by establishing a connection with the registrant via the registrant contact.

Claims

1. A verification and notification process, comprising:

receiving information responsive to at least part of a registration form that is presented to the registrant on a web-site, the received information including at least one registrant electronic contact;

verifying a received registrant electronic contact, wherein verifying the received registrant electronic contact includes;

establishing a first telephonic connection with the registrant using the received registrant electronic contact;

communicating a first communicated verification code to the registrant through the first telephonic connection; and

receiving a first submitted verification code after it is entered by the registrant via the web-site and verifying the received registrant electronic contact if the first submitted verification code is the same as the first communicated verification code;

establishing a notification event associated with the registrant;

identifying an occurrence of the established notification event; and

after identifying the occurrence of the established notification event, re-verifying the registrant electronic contact, wherein re-verifying includes;

establishing a second telephonic connection with the registrant using the verified registrant electronic contact;

communicating a second communicated verification code to the registrant through the second telephonic connection;

receiving a second submitted verification code that is entered by the registrant via the web-site; and

re-verifying the registrant electronic contact if the second submitted verification code is the same as the second communicated verification code.

2. The process of claim 1, wherein the at least one registrant electronic contact comprises at least one registrant telephone number.

3. The process of claim 2, wherein telephonic connections are established through a registrant telephone number.

4. The process of claim 2 further comprising:

notifying the registrant of the occurrence of the established notification event by establishing a telephonic connection with the registrant via a registrant electronic contact.

5. The process of claim 4 wherein notifying the registrant comprises establishing a telephonic connection with the registrant via a registrant telephone number upon the occurrence of the established notification event.

6. The process of claim 2, wherein establishing a first telephonic connection with the registrant comprises sending the registrant an electronic message using the registrant telephone number.

7. The process of claim 6, wherein the electronic message includes the first communicated verification code or provides means to obtain the first communicated verification code.

8. The process of claim 6, wherein the electronic message comprises a text message.

9. The process of claim 8, wherein the text message is a short message service (SMS) message sent to a registrant'"'"'s telephone or SMS-enabled device.

10. The process of claim 6, wherein the electronic message comprises a voice message.

11. The process of claim 6, wherein communication of at least one of the communicated verification codes to the registrant is via an automated message, and the process further comprises:

detecting an answering machine message; and

delaying a predetermined amount of time before playing the automated message.

12. The process of claim 11, wherein the automated message includes the at least one of the communicated verification codes.

13. The process of claim 1, wherein the website informs the registrant that an electronic message is being sent to the registrant via a registrant provided telephone number.

14. The process of claim 1, further comprising receiving an indication from the registrant indicating that the registrant telephone number requires an extension and an indication of whether a live operator will answer a call to the registrant telephone number.

15. The process of claim 14, wherein establishing a telephonic connection with the registrant comprises calling the registrant telephone number, playing an automated message directing the live operator to dial the extension, and pausing a predetermined amount of time, and wherein communicating a communicated verification code to the registrant comprises playing an automated message including the communicated verification code.

16. The process of claim 14, wherein establishing a telephonic connection with the registrant comprises calling the registrant telephone number, pausing a predetermined amount of time, automatically dialing the extension, and pausing a predetermined amount of time, and wherein communicating a communicated verification code to the registrant comprises playing an automated message including the verification code .

17. The process of claim 1, further comprising comparing information provided by the registrant in the registration form to a database containing personal identifying information.

18. The process of claim 17, wherein the personal identifying information includes at least one of:

a name, a telephone number, an address, an email address, or a social security number.

19. The process of claim 1, wherein the established notification event pertains to fraud associated with an account of the registrant.

20. The process of claim 1, wherein the established notification event is a request to access an account associated with the registrant.

21. The process of claim 1, wherein the established notification event is a transaction.

22. The process of claim 1, wherein the established notification event is a request to alter an account associated with the registrant.