Methods and systems for dispatching messages to mobile devices
DCFirst Claim
1. A computer-implemented method of dispatching an electronic message from a sender, the method comprising:
- maintaining a database with dispatching rules establishing preferences for message routing, at least one dispatching rule operable to distinguish between a server destination associated with a recipient and specified by a first destination address and a mobile-phone destination specified by a second destination address; and
determining whether the recipient responds to the message directed to the server destination specified by the first destination address and, if the recipient fails to respond to the message via the server destination, reformatting the message and sending the reformatted message to the mobile-phone destination specified by the second destination address.
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Accused Products
Abstract
A mail server collects messages from a number of user accounts and presents them to the user from a single location. Forwarded messages are automatically reformatted for the receiving device, while a copy of the original message is retained. Messages may be reformatted to include the phone number of the message sender. The reformatted message can then present the user with an option to return the message via a phone call. The reformatted message can include more than one phone number, in which case the sender'"'"'s phone numbers can be prioritized for presentation to the user. The reformatted message can also present the user with an option to review notes or other contact-specific information prior to responding to the message.
82 Citations
22 Claims
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1. A computer-implemented method of dispatching an electronic message from a sender, the method comprising:
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maintaining a database with dispatching rules establishing preferences for message routing, at least one dispatching rule operable to distinguish between a server destination associated with a recipient and specified by a first destination address and a mobile-phone destination specified by a second destination address; and determining whether the recipient responds to the message directed to the server destination specified by the first destination address and, if the recipient fails to respond to the message via the server destination, reformatting the message and sending the reformatted message to the mobile-phone destination specified by the second destination address. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A communication server comprising:
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a mail interface operable to communicate email messages; and a dispatcher coupled to the mail interface, the dispatcher maintaining dispatching rules establishing preferences for message routing, at least one dispatching rule operable to distinguish between an email destination associated with a recipient and specified by a first destination address and a mobile-phone destination specified by a second destination address; wherein the dispatcher determines whether the recipient responds to the message directed to the email destination specified by the first destination address and, if the recipient fails to respond to the message via the email destination, sends the message to the mobile-phone destination specified by the second destination address. - View Dependent Claims (18, 19, 20, 21, 22)
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Specification