Heterogeneous job dashboard

• US 8,464,262 B2
• Filed: 08/29/2011
• Issued: 06/11/2013
• Est. Priority Date: 07/22/2004
• Status: Active Grant

• Current Assignee: CA, Inc. (d/b/a CA Technologies) (Broadcom, Inc.)
• Original Assignee: CA, Inc. (d/b/a CA Technologies) (Broadcom, Inc.)
• Inventors: Ly, An V., Padmanabhan, Arun, Chen, Edward F.
• Primary Examiner(s): Truong, Camquy
• Application Number:
  US13/220,331
• Publication Number:
  US 20110314474A1
• Time in Patent Office: 652 Days
• Field of Search: None
• US Class Current: 718/101
• CPC Class Codes: G06F 3/1204 resulting in reduced user or operator actions, e.g. presetting, automatic actions, using hardware token storing data
• CPC Class Codes: G06F 3/1207 resulting in the user being informed about print result after a job submission
• CPC Class Codes: G06F 3/1214 at the submitting node
• CPC Class Codes: G06F 3/1259 Print job monitoring, e.g. job status
• CPC Class Codes: G06F 3/126 Job scheduling, e.g. queuing, determine appropriate device
• CPC Class Codes: G06F 3/1288 in client-server-printer device configuration

Abstract

This disclosure provides a system and method for summarizing jobs for a user group. In one embodiment, a job manager is operable to identify a state of a first job, the first job associated with a first job scheduler. A state of a second job is identified. The second job is associated with a second job scheduler. The first job scheduler and the second job scheduler are heterogeneous. A summary of information associated with at least the first job scheduler and the second job scheduler is determined using, at least in part, the first job state and the second job state. The summary is presented to a user though a dashboard.

Claims

1. A computer-readable storage medium storing computer-executable instructions for a job manager, wherein the computer-executable instructions configure a processor to:

receive, from a client device, a request for information relating to a job operating on one or more operating environments of a plurality of operating environments, wherein at least two of the plurality of operating environments utilize heterogeneous job scheduling nomenclatures;

identify, based on the request, a job object or alert object associated with the job, wherein the identified job object or alert object comprises a job identifier and a pointer to at least one of the plurality of operating environments, and wherein the identified job or alert object is used to obtain normalized job or alert data, wherein the normalized job or alert data is obtained by mapping a first set of indicators from a job scheduling nomenclature of a first of the at least two operating environments and a second set of indicators, at least partially different from the first set of indicators, from a job scheduling nomenclature of a second of the at least two operating environments, to a common set of indicators;

determine the requested information based on at least a portion of the normalized job or alert data; and

provide, or make available, the requested information to a device or user.

2. The computer-readable storage medium of claim 1, wherein the requested information is provided to a user on a graphical user interface.

3. The computer-readable storage medium of claim 1, wherein the requested information is in a summary of information relating to the job.

4. The computer-readable medium of claim 3, wherein the summary of information comprises statistical information relating to the job.

5. The computer-readable medium of claim 3, wherein the summary of information is associated with a user group.

6. The computer-readable storage medium of claim 1, wherein the normalized job or alert data is obtained by:

identifying a state of a first alert associated with a first job from the first of the at least two operating environments; and

identifying a state of a second alert associated with a second job from the second of the at least two operating environments,

wherein the requested information is based at least in part on the first alert state and the second alert state.

7. The computer-readable storage medium of claim 1, wherein the job or alert data comprises job state information regarding a plurality of job states for jobs from the plurality of operating environments and alert state information from a plurality of alerts from the plurality of operating environments, and wherein the requested information comprises a percentage of each job state in accordance with a total number of jobs and a percentage of each alert state in accordance with a total number of alerts.

8. The computer-readable storage medium of claim 1, wherein the computer executable instructions further configure the processor to:

identify a filter comprising criteria for selecting a severity level;

determine a match with the filter based, at least in part, on the criteria of the filter and the requested information; and

in response to determining the match, associate a severity level value with the requested information in accordance with the filter.

9. The computer-readable storage medium of claim 8, wherein the severity level comprises one of running, low, medium, high, or critical.

10. A method of filtering jobs, the method executing on a processor configured to perform a plurality of operations, the plurality of operations comprising:

receiving, from a client device, a request for information relating to a job operating on one or more operating environments of a plurality of operating environments, wherein at least two of the plurality of operating environments utilize heterogeneous job scheduling nomenclatures;

identifying, based on the request, a job object or alert object associated with the job, wherein the identified job object or alert object comprises a job identifier and a pointer to at least one of the plurality of operating environments, and wherein the identified job or alert object is used to obtain normalized job or alert data, wherein the normalized job or alert data is obtained by mapping a first set of indicators from a job scheduling nomenclature of a first of the at least two operating environments and a second set of indicators, at least partially different from the first set of indicators, from a job scheduling nomenclature of a second of the at least two operating environments, to a common set of indicators;

determining the requested information based on at least a portion of the normalized job or alert data; and

providing, or making available, the requested information to a device or user.

11. The method of claim 10, wherein providing the requested information further comprises providing the requested information to a user on a graphical user interface.

12. The method of claim 10, wherein the plurality of operations further comprise including the requested information in a summary of information relating to the job.

13. The method of claim 12, wherein the summary of information comprises statistical information relating to the job.

14. The method of claim 12, wherein the summary of information is associated with a user group.

15. The method of claim 10, wherein the normalized job or alert data is obtained by:

identifying a state of a first alert associated with a first job from the first of the at least two operating environments; and

identifying a state of a second alert associated with a second job from the second of the at least two operating environments,

wherein the requested information is based at least in part on the first alert state and the second alert state.

16. The method of claim 10, wherein the job or alert data comprises job state information regarding a plurality of job states for jobs from the plurality of operating environments and alert state information from a plurality of alerts from the plurality of operating environments, and wherein the requested information comprises a percentage of each job state in accordance with a total number of jobs and a percentage of each alert state in accordance with a total number of alerts.

17. The method of claim 10, wherein the plurality of operations further comprise:

identifying a filter comprising criteria for selecting a severity level;

determining a match with the filter based, at least in part, on the criteria of the filter and the requested information; and

in response to determining the match, associating a severity level value with the requested information in accordance with the filter.

18. The method of claim 17, wherein the severity level comprises one of running, low, medium, high, or critical.

19. A system to filter jobs, the system comprising:

a processor configured to;

receive, from a client device, a request for information relating to a job operating on one or more operating environments of a plurality of operating environments, wherein at least two of the plurality of operating environments utilize heterogeneous job scheduling nomenclatures;

identify, based on the request, a job object or alert object associated with the job, wherein the identified job object or alert object comprises a job identifier and a pointer to at least one of the plurality of operating environments, and wherein the identified job or alert object is used to obtain normalized job or alert data, wherein the normalized job or alert data is obtained by mapping a first set of indicators from a job scheduling nomenclature of a first of the at least two operating environments and a second set of indicators, at least partially different from the first set of indicators, from a job scheduling nomenclature of a second of the at least two operating environments, to a common set of indicators;

determine the requested information based on at least a portion of the normalized job or alert data; and

provide, or make available, the requested information to a device or user.

20. The system of claim 19, wherein the processor is further configured to provide the requested information to a user on a graphical user interface.

21. The system of claim 19, wherein the processor is further configured to include the requested information in a summary of information relating to the job.

22. The system of claim 21, wherein the summary of information comprises statistical information relating to the job.

23. The system of claim 21, wherein the summary of information is associated with a user group.

24. The system of claim 19, wherein the normalized job or alert data is obtained by:

identification of a state of a first alert associated with a first job from the first of the at least two operating environments; and

identification of a state of a second alert associated with a second job from the second of the at least two operating environments,

wherein the requested information is based at least in part on the first alert state and the second alert state.

25. The system of claim 19, wherein the job or alert data comprises job state information regarding a plurality of job states for jobs from the plurality of operating environments and alert state information from a plurality of alerts from the plurality of operating environments, and wherein the requested information comprises a percentage of each job state in accordance with a total number of jobs and a percentage of each alert state in accordance with a total number of alerts.

26. The system of claim 19, wherein the processor is further configured to:

identify a filter comprising criteria for selecting a severity level;

determine a match with the filter based;

at least in part, on the criteria of the filter and the requested information; and

in response to determining the match, associate a severity level value with the requested information in accordance with the filter.

27. The system of claim 26, wherein the severity level comprises one of running, low, medium, high, or critical.