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Methods and systems for call processing

  • US 8,472,592 B1
  • Filed: 08/09/2011
  • Issued: 06/25/2013
  • Est. Priority Date: 12/09/2004
  • Status: Expired due to Fees
First Claim
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1. A method of processing calls, the method comprising:

  • receiving at a call processing system, the call processing system including at least one processing device, a first call from a caller intended for a first user, wherein signaling information associated with the first call includes identification information associated with the caller;

    accessing, by the call processing system, call history information associated with the caller;

    based at least on the call history information, determining, by at least one processing system, if a first offer message is to be played to the caller;

    if a determination is made that the first offer message is to be played,playing by the call processing system at least a portion of the first offer message to the caller,storing in association with an identifier associated with the first user an indication that the first user is to receive an earned credit;

    based at least in part on the credit earned by the first user, determining, by at least one processing system, if the first user is to receive an award benefit.

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