Method and system for providing directory assistance to erroneous telephone calls
First Claim
1. A system for deriving information associated with an unavailable telephone number or subscriber and providing said information to a caller attempting to place a telephone call to said unavailable telephone number, the system comprising in combination:
- an intercept system coupled to a directory assistance service, wherein the intercept system intercepts the telephone call on a telephony network to the unavailable number before initiating any action by the telephony network back to the caller, wherein the unavailable number includes non-existent numbers or numbers not implemented on the telephony network;
the directory assistance service, wherein the directory assistance and at least one advertisement are selected based on previously collected caller information; and
one or more information services coupled to the directory assistance service, wherein the directory assistance service uses the one or more information services to search for information about the unavailable number and the caller'"'"'s number to provide directory assistance and advertising to the caller from the one or more information sources external to the telephony network and one or more information sources internal to the telephony network based on a highest expected revenue value of advertising or directory assistance information or other information.
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Accused Products
Abstract
A method and system for providing directory assistance to erroneous calls. The method and system includes an intercept system that intercepts erroneous calls and automatically routes them to a directory assistance service. The directory assistance service provides a least one advertisement, directory assistance information and a variety of other information and services to the callers based on a highest expected revenue value of the advertisement or directory assistance services provided.
155 Citations
19 Claims
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1. A system for deriving information associated with an unavailable telephone number or subscriber and providing said information to a caller attempting to place a telephone call to said unavailable telephone number, the system comprising in combination:
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an intercept system coupled to a directory assistance service, wherein the intercept system intercepts the telephone call on a telephony network to the unavailable number before initiating any action by the telephony network back to the caller, wherein the unavailable number includes non-existent numbers or numbers not implemented on the telephony network; the directory assistance service, wherein the directory assistance and at least one advertisement are selected based on previously collected caller information; and one or more information services coupled to the directory assistance service, wherein the directory assistance service uses the one or more information services to search for information about the unavailable number and the caller'"'"'s number to provide directory assistance and advertising to the caller from the one or more information sources external to the telephony network and one or more information sources internal to the telephony network based on a highest expected revenue value of advertising or directory assistance information or other information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A method for deriving information associated with an unavailable telephone number or subscriber and providing said information to a caller attempting to place a telephone call to said unavailable telephone number, comprising the steps of:
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detecting a caller'"'"'s telephone call to an unavailable number on a telephony network; intercepting the telephone call on the telephony network to the unavailable number before initiating any action by the telephony network back to the caller, wherein the unavailable number includes non-existent numbers or numbers not implemented on the telephony network; automatically routing the detected and intercepted telephone call to an automatic intercept system associated with a directory assistance service; automatically routing the detected and intercepted telephone call from the automatic intercept system to the directory assistance service; determining information associated with the unavailable telephone number; determining information associated with the unavailable telephone subscriber; and providing at least one advertisement and directory assistance to the caller, wherein the advertisement and directory assistance information is selected based on a highest expected revenue value of the advertisement or the directory assistance information. - View Dependent Claims (17, 18, 19)
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Specification