Management of multiple synchronous responses to single question in community-based instant messaging

• US 8,473,553 B2
• Filed: 02/19/2009
• Issued: 06/25/2013
• Est. Priority Date: 02/19/2009
• Status: Active Grant

• Current Assignee: Snap, Inc.
• Original Assignee: International Business Machines Corporation
• Inventors: McDevitt, Michelle, Scherpa, Josef, Schirmer, Andrew L.
• Primary Examiner(s): DAILEY, THOMAS J
• Application Number:
  US12/388,997
• Publication Number:
  US 20100211646A1
• Time in Patent Office: 1,587 Days
• Field of Search: 709/206, 709/208
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]

Abstract

A computer-implemented method includes sending an instant message communication from a first device of a first person to a plurality of other persons in a topic-based community, and receiving a number of instant message communications at the first device. The method further includes placing each of the response instant message communications in a separate display that is viewable by the first person, and sending a second instant message communication from the first device of the first person to the plurality of other persons after a certain number of response instant message communications have been received by the first device from the plurality of other persons, wherein the second instant message communication is an indication that the first person is satisfied with at least one of the response instant message communications.

Claims

1. A computer-implemented method, comprising:

sending an instant message communication from a first device of a first person to a plurality of other persons in a topic-based community;

receiving at the first device a number of response instant message communications as responses from the plurality of other persons in which the responses respectively form private instant message communication threads between the plurality of other persons and the first person;

responsive to the private instant message communication threads initially being viewable by the first person, merging the private instant message communication threads received at the first device of the first person into a merged threaded view that is viewable by the first person and each of the plurality of other persons; and

preventing an identified private instant message communication thread of the private instant message communication threads from being merged into the merged threaded view that is viewable by each of the plurality of other persons, responsive to a particular one of the plurality of other persons selecting to prevent the identified private instant message communication thread from being merged into the merged threaded view, both the private instant message communication threads and the identified private instant message communication thread being immediately and automatically available to the first person on the first device without requiring permission to view and access the private instant message communication threads and the identified private instant message communication thread;

wherein the identified private instant message communication thread corresponds to the particular one of the plurality of other persons.

2. The method of claim 1, wherein the instant message communication sent from the first device of the first person is in the form of a question, and wherein the response instant message communications received at the first device from each of the plurality of other persons are in the form of an answer to the question;

initially placing each of the response instant message communications in a separate display that is viewable by the first person;

wherein the first person of the first device sets a maximum number of the response instant message communications to be received from the plurality of other persons; and

sending a second instant message communication from the first device of the first person to the plurality of other persons after the maximum number of the response instant message communications has been received by the first device from the plurality of other persons, wherein the second instant message communication comprises an indication that the first person is satisfied with at least one of the response instant message communications.

3. The method of claim 1, wherein after receiving the number of response instant message communications at the first device, the first device of the first person sending further instant message communications to at least one of the plurality of other persons and the first device receiving further response instant message communications from the at least one of the plurality of other persons, and wherein each of the further response instant message communications is placed in a separate display that is viewable by the first person and by the at least one of the plurality of other persons.

4. The method of claim 1, wherein the identified private instant message communication thread is viewable by the first person of the first device and the particular one of the plurality of other persons, while the merged threaded view is viewable by each of the plurality of other persons and the first person.

5. A computer program product, comprising:

a non-transitory computer-readable storage medium having computer program instructions stored thereon that define a method, wherein such instructions, upon execution by a first device cause the first device to implement the method, the method including

sending an instant message communication from the first device of a first person to a plurality of other persons in a topic-based community;

receiving at the first device a number of response instant message communications as responses from the plurality of other persons in which the responses respectively form private instant message communication threads between the plurality of other persons and the first person;

responsive to the private instant message communication threads initially being viewable by the first person, merging the private instant message communication threads received at the first device of the first person into a merged threaded view that is viewable by the first person and each of the plurality of other persons; and

preventing an identified private instant message communication thread of the private instant message communication threads from being merged into the merged threaded view that is viewable by each of the plurality of other persons, responsive to a particular one of the plurality of other persons selecting to prevent the identified private instant message communication thread from being merged into the merged threaded view, both the private instant message communication threads and the identified private instant message communication thread being immediately and automatically available to the first person on the first device without requiring permission to view and access the private instant message communication threads and the identified private instant message communication thread;

wherein the identified private instant message communication thread corresponds to the particular one of the plurality of other persons.

6. The computer program product of claim 5, wherein the instant message communication sent from the first device of the first person is in the form of a question, and wherein the response instant message communications received at the first device from each of the plurality of other persons are in the form of an answer to the question.

7. The computer program product of claim 5, wherein after receiving the number of response instant message communications at the first device, the first device of the first person sending further instant message communications to at least one of the plurality of other persons and the first device receiving further response instant message communications from the at least one of the plurality of other persons, and wherein each of the further response instant message communications is placed in a separate display that is viewable by the first person and by at least one of the plurality of other persons.

8. A computer system, comprising:

a central processing unit for executing a computer program, the central processing unit is configured for;

sending an instant message communication from a first person to a plurality of other persons in a topic-based community;

receiving a number of response instant message communications as responses from the plurality of other persons in which the responses respectively form private instant message communication threads between the plurality of other persons and the first person;

responsive to the private instant message communication threads initially being viewable by the first person, merging the private instant message communication threads received at the first person into a merged threaded view that is viewable by the first person and each of the plurality of other persons; and

preventing an identified private instant message communication thread of the private instant message communication threads from being merged into the merged threaded view that is viewable by each of the plurality of other persons, responsive to a particular one of the plurality of other persons selecting to prevent the identified private instant message communication thread from being merged into the merged threaded view, both the private instant message communication threads and the identified private instant message communication thread being immediately and automatically available to the first person on the first device without requiring permission to view and access the private instant message communication threads and the identified private instant message communication thread;

wherein the identified private instant message communication thread corresponds to the particular one of the plurality of other persons.

9. The system of claim 8, wherein the instant message communication sent by the first person is in the form of a question, and wherein the response instant message communications received by the first person from one of the plurality of other persons is in the form of an answer to the question.

10. The system of claim 8, wherein the central processing unit is configured to send further instant message communications from the first person to at least one of the plurality of other persons, and the central processing unit is configured to receive further response instant message communications from the at least one of the plurality of other persons, wherein each of the further response instant message communications is placed in a display module in a separate display view that is viewable by the first person and by the at least one of the plurality of other persons.

11. The system of claim 8, wherein the central processing unit is configured to send a second instant message communication indicating that the first person is satisfied with at least one of the response instant message communications.

12. An electronic instant messaging method, comprising:

sending an instant message communication in a form of a question from a first device of a first person to a plurality of other persons;

receiving a number of response instant message communications as responses from the plurality of other persons in which the responses respectively form private instant message communication threads between the plurality of other persons and the first person;

initially placing each of the response instant message communications in a separate display that is viewable by the first person;

responsive to the private instant message communication threads initially being viewable by the first person, merging the private instant message communication threads received at the first device of the first person into a merged threaded view that is viewable by the first person and each of the plurality of other persons; and

preventing an identified private instant message communication thread of the private instant message communication threads from being merged into the merged threaded view that is viewable by each of the plurality of other persons, responsive to a particular one of the plurality of other persons selecting to prevent the identified private instant message communication thread from being merged into the merged threaded view, both the private instant message communication threads and the identified private instant message communication thread being immediately and automatically available to the first person on the first device without requiring permission to view and access the private instant message communication threads and the identified private instant message communication thread;

wherein the identified private instant message communication thread corresponds to the particular one of the plurality of other persons.