Method and system for vendor management
First Claim
1. A method for providing online services between a vendor and a service recipient, the method comprising:
- receiving, by at least one processor, a transaction request;
identifying, by the at least one processor, a sub-transaction associated with the transaction request;
identifying, by the at least one processor, a vendor capable of addressing the sub-transaction, the vendor having a calculated vendor score, and the vendor being identified based at least in part on the calculated vendor score;
providing, by the at least one processor, a request for the sub-transaction to a vendor; and
if the vendor agrees to address the sub-transaction, receiving, by the at least one processor, a transaction response,wherein the transaction response comprises at least one item of information relating to addressing the sub-transaction.
8 Assignments
0 Petitions
Accused Products
Abstract
A method and system for managing business transactions, such as mortgages or other financial transactions. A business transaction between an end user and a financial institution includes sub-transactions between the end user and a vendor. A software system performs functions to complete the business transaction. Automated ordering allows an end user to quickly and easily order a sub-transaction without input from the financial institution or the vendor, and also automatically orders sub-transactions upon satisfaction of a trigger event. Vendor management functionality allows a financial institution to manage the transactions of a vendor. Qualitative performance analysis functionality allows an end user to monitor and evaluate a vendor'"'"'s price, turn-around time, quality score, and overall score. Vendor distribution functionality distributes sub-transactions among vendors. Vendor management company functionality allows a vendor management company—a vendor that outsources some or all of its sub-transactions to independent service providers—to effectively use the system.
47 Citations
19 Claims
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1. A method for providing online services between a vendor and a service recipient, the method comprising:
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receiving, by at least one processor, a transaction request; identifying, by the at least one processor, a sub-transaction associated with the transaction request; identifying, by the at least one processor, a vendor capable of addressing the sub-transaction, the vendor having a calculated vendor score, and the vendor being identified based at least in part on the calculated vendor score; providing, by the at least one processor, a request for the sub-transaction to a vendor; and if the vendor agrees to address the sub-transaction, receiving, by the at least one processor, a transaction response, wherein the transaction response comprises at least one item of information relating to addressing the sub-transaction. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A non-transitory computer-readable medium having computer-readable program code embodied therein for providing online services between a vendor and a service recipient, the computer-readable program code comprising:
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computer-readable instructions for receiving a transaction request; computer-readable instructions for identifying a sib-transaction associated with the transaction request; computer-readable instructions for identifying a vendor capable of addressing the sub-transaction, the vendor being identified based at least in part on a quality score of the vendor; computer-readable instructions for providing a request for the sub-transaction to a vendor; and computer-readable instructions for receiving a transaction response comprising at least one item of information relating to addressing the sub-transaction in response to a determination that the vendor agreed to address the sub-transaction. - View Dependent Claims (15, 16)
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17. A system for providing online services between a vendor and a service recipient, the system comprising:
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at least one processor comprising; a transaction receiving module for receiving a transaction request; a sub-transaction identifying module for identifying a sub-transaction associated with the transaction request; a vendor identification module for identifying a vendor capable of addressing the sub-transaction, the vendor being identified based at least in part on a service score of the vendor; a vendor request providing module for providing a request for the sub-transaction to a vendor; and a transaction request reception module for receiving a transaction response if the vendor agrees to address the sub-transaction, the transaction response comprising at least one item of information relating to addressing the sub-transaction. - View Dependent Claims (18, 19)
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Specification