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Telecom environment management operating system and method

  • US 8,484,071 B1
  • Filed: 07/06/2012
  • Issued: 07/09/2013
  • Est. Priority Date: 05/02/2008
  • Status: Active Grant
First Claim
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1. A system for recommending improvements to an organization'"'"'s telecommunication environment to a computing device via a communication network, the system comprising:

  • a computer server operably connected to the computing device through the communication network;

    a memory accessible by the computer server;

    a database stored in the memory, the database including a plurality of recommendation items (I) for telecommunication environment improvements made by analysts and a plurality of telecommunication environment factors (F) considered by the analysts when making the item (I) recommendations; and

    a recommendation generator software module stored in the memory and executable by the computer server, the recommendation generator module being operable to automatically receive a plurality of telecommunication environment factors (F) from an organization via the computing device;

    automatically store the plurality of factors (F) received from the organization in the memory;

    identify stored factors (F) that establish conditions determining when a particular telecommunication environment recommendation item (I) was made by the analysts;

    analyze the plurality of stored telecommunication environment recommendation items (I) and the plurality of telecommunication environment factors (F) received from the computing device using a formula, P(Ix/Fy)=[P(Fy/Ix)*P(Ix)]/P(Fy)], to calculate a probability that a specific telecommunication environment recommendation item (I) is recommended when a specific telecommunication environment factor (F) is present;

    where P(Ix/Fy) is a probability of an Item X being recommended when a Factor Y is present;

    P(Fy/Ix) is a probability of the Factor Y being used when Item X is recommended;

    P(Ix) is a probability that Item X is recommended, and P(Fy) a probability that Factor Y is present; and

    using a formula P(Ix/(Fy∩

    Fz)=[(Fy∩

    Fz)*P(Ix)]/P(Fy∩

    Fz) to calculate a probability of recommending an Item X when two Factors Y and Z are present;

    automatically generate at least one recommendation item (I) for an improvement to the organization'"'"'s telecommunication environment based on the analysis; and

    automatically transmit the at least one recommendation from the computer server to the computing device via the communication network.

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