Programmable presence proxy for determining a presence status of a user

• US 8,487,770 B2
• Filed: 09/17/2008
• Issued: 07/16/2013
• Est. Priority Date: 09/26/2003
• Status: Active Grant

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Boyer, David G., Khakoo, Shabbir A., Sasmazel, Levent, Sumetpong, Prem, Lalka, Vipul K.
• Primary Examiner(s): La, Anh V
• Application Number:
  US12/212,241
• Publication Number:
  US 20090009343A1
• Time in Patent Office: 1,763 Days
• Field of Search: 340/531, 340/573.1, 340/539.13, 379/35, 379/7, 379/211.02, 379/100.08, 379/93.01, 709/224, 709/228, 709/207, 709/204
• US Class Current: 340/573.1
• CPC Class Codes: H04L 43/0805 by checking availability
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 61/4523 using lightweight directory access protocol [LDAP]
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]

Abstract

A method and apparatus are provided that evaluate a number of different sources of presence information to determine a presence status of a user. The presence status of a user is determined by obtaining presence information from a plurality of presence data stores; translating the obtained presence information from at least one of the presence data stores into a standard format; and determining the presence status of the user based on the obtained presence information. Presence information can also be based on user-specified rules. Presence information is obtained from a number of presence data stores and the presence status of a user is determined based on one or more rules that are applied to the obtained presence information. The rules may include, for example, aggregation rules that determines the presence status based on one or more of the obtained presence information or filter rules that determine who may receive the presence status.

Claims

1. A method comprising:

receiving, from a user, a rule defining a relationship between a natural language word and a specified presence status;

receiving presence information, associated with the user, from a device; and

upon determining, via a processor, that the presence information contains the natural language word, transmitting an indication that the user has the specified presence status, wherein the indication specifies a device capability associated with the device.

2. The method of claim 1 comprising querying a data store.

3. The method of claim 1 wherein the presence information is a text note about an appointment of the user.

4. The method of claim 1 wherein the presence information is information about an activity of the user.

5. The method of claim 1, wherein the presence status of the user indicates whether the user can be reached at the device.

6. An apparatus comprising:

a processor; and

a non-transitory computer-readable storage medium storing instructions which, when executed on the processor, perform a method comprising;

receiving, from a user, an indication of a relationship between a natural language word and a specified presence status;

receiving information about an appointment of a user from a device; and

transmitting an indication that the user has a specific presence status when the natural language word is found in the received information, wherein the indication specifies a device capability associated with the device.

7. The apparatus of claim 6 wherein:

the information about the appointment of the user is received from an application that stores an association between a text note and a specified time of day; and

the information about the appointment of the user comprises the text note.

8. The apparatus of claim 6 wherein the information about the appointment of the user comprises a text note that contains information about the appointment.