Method and system for conference call scheduling via e-mail
First Claim
1. A method of scheduling a conference call, using a conference call communication received by a conference call server, the conference call communication comprising scheduling information and identity information of a participant, the method comprising:
- determining telephone contact information for the participant by querying a customizable hierarchy of sources of contact information, wherein the hierarchy of sources of contact information comprises an ordered list of sources selected from internal sources of contact information located on an enterprise network and external sources of contact information located outside the enterprise network, and the internal sources of contact information are queried before the external sources of contact information; and
scheduling the conference call on the conference call server using the conference call communication.
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Accused Products
Abstract
A method and system for conference call scheduling using e-mail. The method and system can receive and parse an e-mail received from a conference moderator, containing scheduling and participant information and schedule a conference call with minimal further user intervention. In essence, the method and system can operate as a virtual administrative assistant to identify and collect telephone contact information for each of the proposed conference call participants, using a customizable hierarchy of internal and external sources of contact information. In this manner, the conference moderator does not need know telephone contact information for each conference call participant.
19 Citations
20 Claims
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1. A method of scheduling a conference call, using a conference call communication received by a conference call server, the conference call communication comprising scheduling information and identity information of a participant, the method comprising:
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determining telephone contact information for the participant by querying a customizable hierarchy of sources of contact information, wherein the hierarchy of sources of contact information comprises an ordered list of sources selected from internal sources of contact information located on an enterprise network and external sources of contact information located outside the enterprise network, and the internal sources of contact information are queried before the external sources of contact information; and scheduling the conference call on the conference call server using the conference call communication. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A conference call scheduling system configured to schedule a conference using a conference call communication comprising schedule information and identity information of a participant, the system comprising:
a conference call server configured to; determine telephone contact information for each participant by querying a customizable hierarchy of sources of contact information, wherein the hierarchy of sources of contact information comprises an ordered list of sources selected from internal sources of contact information located on an enterprise network and external sources of contact information located outside the enterprise network, and the internal sources of contact information are queried before the external sources of contact information; and schedule the conference call on the conference call server using the conference call communication, wherein a conference bridge connects the participants to the conference call according to the telephone contact information determined by the conference call server and the scheduling information of the conference call communication. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
Specification