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System and method for work management

  • US 8,489,742 B2
  • Filed: 10/09/2003
  • Issued: 07/16/2013
  • Est. Priority Date: 10/10/2002
  • Status: Active Grant
First Claim
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1. A work management computer system comprisinga) a pool of physical datastores which is associated with a set of logical datastore partitions;

  • andb) a pool of physical servers associated with a set of logical server partitions;

    wherein a consumer is associated with a logical datastore partition and with a logical server partition based on a consumer identifier;

    wherein a distributor, comprising a computer programmed to perform as a router, receives a work request comprising a consumer identifier;

    wherein said distributor determines which specific logical datastore partition and which specific logical server partition said request is associated with;

    wherein said distributor further determines a specific physical server wherein said specific logical server partition resides after determining which specific logical server partition said request is associated with;

    wherein said distributor further determines a specific physical datastore wherein said specific logical datastore partition resides after determining which specific logical datastore partition said request is associated with;

    wherein said work management system is designed to permit said specific logical server partition to be moved to a different physical server independent of any other logical server partitions which are associated with a different subset of consumer identifiers residing on said specific physical server; and

    wherein said work management system is designed to permit said specific logical datastore partition to be moved to a different physical datastore independent of any other logical datastore partitions which are associated with a different subset of consumer identifiers residing on said specific physical datastore.

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