System and method for pre-call messaging

• US 8,494,137 B2
• Filed: 05/31/2007
• Issued: 07/23/2013
• Est. Priority Date: 05/31/2007
• Status: Active Grant

• Current Assignee: CenturyLink Intellectual Property LLC (Lumen Technologies, Inc.)
• Original Assignee: CenturyLink Intellectual Property LLC (Lumen Technologies, Inc.)
• Inventors: Rondeau, David E., Emerson, David
• Primary Examiner(s): Nguyen, Duc
• Assistant Examiner(s): Mohammed, Assad
• Application Number:
  US11/809,685
• Publication Number:
  US 20080298563A1
• Time in Patent Office: 2,245 Days
• Field of Search: 379 68- 8828, 37920101-21801
• US Class Current: 379/201.02
• CPC Class Codes: H04M 1/2472 with programmable function keys
• CPC Class Codes: H04M 1/578 associated with a synthesized vocal announcement
• CPC Class Codes: H04M 1/82 Line monitoring circuits for call progress or status discrimination for detecting caller identity H04M1/573
• CPC Class Codes: H04M 3/42017 Customized ring-back tones
• CPC Class Codes: H04M 3/487 Arrangements for providing information services, e.g. recorded voice services or time announcements
• CPC Class Codes: H04M 3/53391 dependent on calling party

Abstract

A system and method for playing pre-call messages. User input is received to record a pre-call message for one or more intended recipients in anticipation of an incoming call from the one or more intended recipient. The pre-call message is associated with an identifier of the one or more intended recipients. The pre-call message is played to the one or more intended recipients during the ring back period in response to determining the incoming call is from the one or more intended recipients using the identifier. The pre-call message is deleted in response to determining the one or more intended recipients have received the entire pre-call message.

Claims

1. A method for playing pre-call messages, comprising:

receiving user input from a user to record a pre-call message for one or more intended recipients in anticipation of an incoming call from the one or more intended recipients;

associating the pre-call message with an identifier of the one or more intended recipients;

playing the pre-call message to the one or more intended recipients during the ring back period in response to determining the incoming call is from the one or more intended recipients using the identifier;

deleting the pre-call message automatically according to user preferences and in response to (1) identifying the incoming call is from the one or more intended recipients, and (2) determining the one or more intended recipients have played an entirety of the pre-call message; and

playing a default message for future calls from the one or more intended recipients in response to deleting the pre-call message.

2. The method according to claim 1, wherein the method is performed by a voicemail system.

3. The method according to claim 1, wherein the receiving step comprises:

prompting the user to begin recording the message in response to the user selecting to record the pre-call message; and

receiving the user preferences controlling playing and deleting of the pre-call message.

4. The method according to claim 1, wherein the identifier is any of a phone number, caller identification, or an IP address, and wherein a user providing the user input or the one or more intended recipients receiving the pre-call message are enabled to delete the pre-call message.

5. The method according to claim 1, wherein the pre-call message is retained until the entire message is listened to by each of the one or more intended recipients.

6. The method according to claim 1, further comprising:

storing the one or more intended recipients in a recipient list, wherein the user preferences are enabled to allow the user to select a number of times the pre-call message is played, and an expiration and conditions for the pre-call message to be deleted.

7. The method according to claim 6, further comprising:

comparing the incoming call against the recipient list for determining whether to play the pre-call message to the one or more intended recipients.

8. The method according to claim 1, further comprising:

presenting the one or more intended recipients options to select to play again, save, and delete the pre-call message according to the user preferences, wherein the options are presented during or after playing the pre-call message, and wherein the options are only presented during the incoming call.

9. The method according to claim 6, further comprising:

deleting the pre-call message without playing the message to the one or more intended recipients in response to receiving a user selection from the user to delete the pre-call message.

10. The method according to claim 1, wherein the playing further comprising:

preventing a phone from ringing to prevent the user from being disturbed.

11. The method according to claim 10, further comprising:

returning to normal call processing in response to receiving user input to return to normal call processing.

12. The method according to claim 1, wherein

the playing is performed in response to a do-not-disturb feature being activated.

13. The method according to claim 1, further comprising:

displacing other messages played during the ring back period to play the pre-call message in response to recording the pre-call message.

14. A voicemail system, comprising:

a function trigger configured to enable a pre-call message feature; and

pre-call message logic configured implement the pre-call message feature, wherein the pre-call message logic receives user input from a user to record a pre-call message for one or more intended recipients, associates the pre-call message with an identifier of the one or more intended recipients, plays the pre-call message to the one or more intended recipients during the ring back period in response to determining an incoming call is from the one or more intended recipients using the identifier, deletes the pre-call message automatically according to user preferences and in response to (1) identifying the incoming call is from the one or more intended recipients, (2) determining the one or more intended recipients have played an entirety of pre-call message, and plays a default message for future calls from the one or more intended recipients in response to deleting the pre-call message.

15. The voicemail system of claim 14, wherein the one or more intended recipients do not need to be a customer of the pre-call message feature to receive the pre-call message.

16. The voicemail system of claim 14, wherein the one or more intended recipients communicate with the voicemail system using any of a standard telephone, VoIP telephone, and wireless telephone, and wherein the user providing the user input or the one or more intended recipients receiving the pre-call message are enabled to delete the pre-call message.

17. The voicemail system of claim 14, further comprising:

a memory for storing the pre-call message to be played to the one or more intended recipients and the user preferences controlling playback and deletion of the pre-call message.

18. The voicemail system of claim 14, wherein a calling list associates each of a plurality of pre-call messages with each of the one or more intended recipients.

19. The voicemail system of claim 14, wherein the pre-call message is played to the one or more intended recipients in response to the pre-call message logic determining that a one or more recipients is associated with the identifier, wherein the one or more intended recipients are presented with options to select to play again, save, and delete the pre-call message during or after playing the pre-call message, and wherein the options are only presented during the incoming call.

20. A server enabling pre-call messaging, comprising:

a processor for executing a set of instructions; and

a memory configured to store the set of instructions, wherein the set of instructions;

receives user input from a user to record a pre-call for one or more intended recipients,

associates the pre-call message with an identifier of the one or more intended recipients,

plays the pre-call message to the one or more intended recipients during the ring back period in response to determining an incoming call is from the one or more intended recipients using the identifier, and

deletes the pre-call message automatically according to user preferences and in response to (1) identifying the incoming call is from the one or more intended recipients, and (2) determining the one or more intended recipients have played an entirety of the pre-call message, and

plays a default message for future calls from the one or more intended recipients in response to deleting the pre-call message.

21. The server of claim 20, wherein the server communicates with any of a class 5 switch and a home locator record to provide a pre-call message feature to any of a standard telephone, VoIP telephone, and wireless telephone, and wherein the user preferences control playback and deletion of the pre-call message.

22. The server of claim 20, wherein the set of instructions enable the one or more intended recipients to play again, save, and delete the pre-call message only during the incoming call according to the user preferences.