Method and system for managing a call request in a network
First Claim
1. A method for managing call requests in a network, the network comprising a plurality of call servers, the method comprising:
- receiving by a central server a first call request from a first call server of the plurality of call servers wherein the first call request corresponding to a first identity of a called party at a communication device, wherein the first call request is for initiating a first call session with the called party at the communication device;
receiving by the central server a second call request from a second call server of the plurality of call servers wherein the second call request corresponding to a second identity of the called party at the communication device, wherein the first call request and the second call request target the called party at the communication device, and wherein the central server manages the first call request and the second call request received from the first call server and the second call server, wherein the second call request is for initiating a second call session with the called party at the communication device;
determining a status of the called party; and
processing the second call request based on the status determined for the called party wherein processing the second call request comprises selecting for use a destination terminal associated with the called party to process the second call request and selecting for use a delivery means that can be used to process the second call request wherein the delivery means is selected based on a feature requested in the second call request and preferences of the called party.
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Accused Products
Abstract
A method and system for managing a call request in a network (100) is disclosed. The network (100) includes a plurality of call servers. The method includes a call request being received (304) by a central server (120) from a call server of the plurality of call servers (114 and 116) corresponding to a request from a source terminal. The central server (120) manages the call request received from the call server. Further, the method includes determining (306) the status of the called party. Moreover, the method includes processing (308) the call request, based on the status determined for the called party.
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Citations
15 Claims
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1. A method for managing call requests in a network, the network comprising a plurality of call servers, the method comprising:
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receiving by a central server a first call request from a first call server of the plurality of call servers wherein the first call request corresponding to a first identity of a called party at a communication device, wherein the first call request is for initiating a first call session with the called party at the communication device; receiving by the central server a second call request from a second call server of the plurality of call servers wherein the second call request corresponding to a second identity of the called party at the communication device, wherein the first call request and the second call request target the called party at the communication device, and wherein the central server manages the first call request and the second call request received from the first call server and the second call server, wherein the second call request is for initiating a second call session with the called party at the communication device; determining a status of the called party; and processing the second call request based on the status determined for the called party wherein processing the second call request comprises selecting for use a destination terminal associated with the called party to process the second call request and selecting for use a delivery means that can be used to process the second call request wherein the delivery means is selected based on a feature requested in the second call request and preferences of the called party. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A central server for managing call requests in a network, the call requests being generated by a plurality of source terminals and targeting a called party, the central server comprising:
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a receiving module, the receiving module adapted to receive a first call request from a first call server of a plurality of call servers, wherein the first call request corresponds to a first identity of the called party at a communication device, wherein the first call request is for initiating a first call session with the called party at the communication device, the receiving module further adapted to receive a second call request from a second call server of a plurality of call servers, wherein the second call request corresponds to a second identity of the called party at the communication device, wherein the second call request is for initiating a second call session with the called party at the communication device; a monitoring module, the monitoring module adapted to determine a status of the called party; a processing module, the processing module adapted to process the second call request based on the status determined for the called party, wherein the processing module is communicatively coupled to at least one of the receiving module and the monitoring module; and a selecting module, wherein the selecting module is adapted to select at least one destination terminal to process the second call request, wherein the at least one destination terminal is selected based on at least one of features requested in the second call request and a preference of the called party. - View Dependent Claims (12, 13, 14, 15)
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Specification