Tip meter
First Claim
Patent Images
1. A method of use of a tip meter for reflecting customer service satisfaction comprising the steps of:
- a) providing a tip meter comprising;
i) a housing;
ii) a single display screen on the housing sized to be viewed by a passing service provider;
iii) a plurality of buttons on the housing, wherein the buttons further comprise at least one function button and at least one button to raise and lower a tip percentage; and
iv) a means for performing functions coupled to the display screen and the plurality of buttons;
b) displaying the tip meter so as to allow the service provider visual access to the tip amount throughout the term of service, wherein a tip percentage is shown on the display at all times during the term of service; and
c) updating the amount of the tip during the term of service to reflect customer satisfaction.
0 Assignments
0 Petitions
Accused Products
Abstract
A tip meter for providing real time customer satisfaction information to a server is provided. The tip meter displays a tip percentage identified by the customer. During the course of the service experience, the tip percentage is adjusted up or down depending on the customer'"'"'s real time satisfaction. If the customer decreases the tip percentage, the service staff can attempt to improve service during the rest of the encounter and thereby increase the tip. The tip meter also calculates the total bill, including a particular tip amount for the customer and includes a light to notify staff when service is needed.
-
Citations
17 Claims
-
1. A method of use of a tip meter for reflecting customer service satisfaction comprising the steps of:
-
a) providing a tip meter comprising; i) a housing; ii) a single display screen on the housing sized to be viewed by a passing service provider; iii) a plurality of buttons on the housing, wherein the buttons further comprise at least one function button and at least one button to raise and lower a tip percentage; and iv) a means for performing functions coupled to the display screen and the plurality of buttons; b) displaying the tip meter so as to allow the service provider visual access to the tip amount throughout the term of service, wherein a tip percentage is shown on the display at all times during the term of service; and c) updating the amount of the tip during the term of service to reflect customer satisfaction. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
-
-
17. A method of use of a tip meter for reflecting customer service satisfaction comprising the steps of:
-
a) providing a tip meter comprising; i) a housing; ii) a display screen on the housing sized to be viewed by a passing service provider; iii) a plurality of buttons on the housing, wherein the buttons further comprise at least one function button and at least one button to raise and lower a tip percentage, wherein operation of the function button performs at least the functions of turning the tip meter on, turning the tip meter off, calculating the tip from a final bill and an identified tip percentage, and calculating a total bill; and iv) a means for performing functions coupled to the display screen and the plurality of buttons; b) displaying the tip meter so as to allow the service provider visual access to the tip amount throughout the term of service, wherein a tip percentage is shown on the display at all times during the term of service; and c) updating the amount of the tip during the term of service to reflect customer satisfaction.
-
Specification