Method and system for a seamless interface between an emergency medical dispatch system and a nurse triage system
First Claim
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1. A computer system for integrating an emergency medical dispatch system and a nurse triage system, comprising:
- an emergency medical dispatch system (EMDS) configured to receive health information collected by an EMDS operator and originating from an individual responding to one or more questions asked by the EMDS operator, the questions provided to the EMDS operator by the EMDS computer according to a pre-scripted protocol; and
a nurse triage system (NTS) configured to receive health information collected by an NTS operator and originating from an individual responding to one or more questions asked by the NTS operator, the NTS comprising a test to determine if the received health information reflects an emergency situation; and
an information interface system in communication with the EMDS and the NTS, wherein if the test of the NTS determines the received health information reflects an emergency situation said information interface system provides an automated interface between the EMDS and the NTS by automatically routing the health information received by the NTS to the EMDS to enable use of the health information by the EMDS and eliminate redundant collection of the received health information.
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Abstract
A method and system for integrating an emergency medical dispatch system with a nurse triage system that includes a health reference library and which seamlessly maintains information for use by both the emergency medical dispatch system and the nurse triage system. This invention enhances the quality of provided medical services by providing a consistent, reliable technique for collecting, evaluating and dispensing medical information and for evaluating a medical condition for subsequent medical dispatch and/or care.
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Citations
29 Claims
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1. A computer system for integrating an emergency medical dispatch system and a nurse triage system, comprising:
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an emergency medical dispatch system (EMDS) configured to receive health information collected by an EMDS operator and originating from an individual responding to one or more questions asked by the EMDS operator, the questions provided to the EMDS operator by the EMDS computer according to a pre-scripted protocol; and a nurse triage system (NTS) configured to receive health information collected by an NTS operator and originating from an individual responding to one or more questions asked by the NTS operator, the NTS comprising a test to determine if the received health information reflects an emergency situation; and an information interface system in communication with the EMDS and the NTS, wherein if the test of the NTS determines the received health information reflects an emergency situation said information interface system provides an automated interface between the EMDS and the NTS by automatically routing the health information received by the NTS to the EMDS to enable use of the health information by the EMDS and eliminate redundant collection of the received health information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A computer-implemented method for integrating an emergency medical dispatch system and a nurse triage system, comprising:
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receiving health information on a nurse triage system (NTS) computer, the health information collected by an NTS operator during a health related call from a caller, wherein the caller provides the health information by responding to one or more questions asked by the NTS operator, wherein said NTS comprises a test to determine if the health related call is an emergency call; if the health related call is an emergency call, initiating an emergency medical dispatch system (EMDS) on a computer and entering an emergency medical dispatch process, wherein the EMDS is configured to receive health information collected by an EMDS operator from the caller, wherein the health information is provided by the caller responding to one or more questions asked by the EMDS operator, the questions provided to the EMDS operator by the computer of the EMDS according to a pre-scripted protocol; and if the health related call is an emergency call, an information interface system computer also automatically routing to the EMDS, from the NTS, the health information received by the NTS prior to determining that the call is an emergency call, whereby the received health information can be used by the EMDS to eliminate redundant collection of the received health information. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23)
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24. A method for interfacing an emergency medical dispatch system and a nurse triage system, comprising:
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receiving a medical call; determining whether the received medical call is an emergency call; entering an emergency dispatch system if the received medical call is an emergency; collecting critical health related information; calculating a criticality determinate value based on the collected critical health related information; dispatching an emergency medical response based on the calculated criticality determinate value; storing said collected information and wherein said stored information is stored in a manner that it can be used directly by both the emergency medical dispatch process and a nurse triage system; entering the nurse triage system, using said collected critical health information, wherein the nurse triage system further comprises testing to determine if a call is an emergency call and rerouting the call to the emergency medical dispatch system from the nurse triage system if the call is determined to be an emergency call; and automatically routing collected medical related information to the emergency medical dispatch system from the nurse triage system if the call is determined to be an emergency call. - View Dependent Claims (25, 26, 27, 28, 29)
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Specification