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Self-service terminal portal management

  • US 8,495,424 B1
  • Filed: 06/15/2009
  • Issued: 07/23/2013
  • Est. Priority Date: 04/30/2009
  • Status: Active Grant
First Claim
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1. An internet browser-based portal system comprising:

  • a receiver that receives information relating to a plurality of Automated Teller Machines (“

    ATMs”

    ), the information comprising fault information for each of the ATMs; and

    a processor executing instructions that;

    classify each of the ATMs according to the fault information received for each of the ATMs;

    identify;

    a network communication breakpoint corresponding to the fault information; and

    a group of ATMs impacted by the network communication breakpoint, each ATM in said group being included in the plurality of ATMs; and

    display on a workstation, the display being based at least in part on the classification of each of the ATMs;

    an operational status of each member of the group of ATMs; and

    an inventory part associated with the network communication breakpoint; and

    instruct each member of the group of ATMs to suspend generating fault tickets based on the network communication breakpoint.

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