Managing multiple and/or repeated out of office notification periods

• US 8,495,501 B2
• Filed: 03/06/2008
• Issued: 07/23/2013
• Est. Priority Date: 03/06/2008
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Kadashevich, A. Julie, Hurvitz, Murray W., Constant, Tarcio
• Primary Examiner(s): TAN, ALVIN H
• Application Number:
  US12/043,602
• Publication Number:
  US 20090228806A1
• Time in Patent Office: 1,965 Days
• Field of Search: 715/963, 715/747
• US Class Current: 715/747
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/1093 Calendar-based scheduling for persons or groups

Abstract

An out of office auto-response system that generates a calendaring user interface through which multiple out of office periods can be managed. The calendaring user interface enables a user to define, simultaneously view, and/or modify, multiple out of office periods during which auto-response messages will be generated. The out of office periods of the disclosed system are manageable as a specific type of calendar entries, and/or as a settable attribute of various types of calendar entries (e.g. vacation type calendar entries, meeting type calendar entries, etc.). The system generates user interface objects that allow a user to define an out of office period as repeated. The repeated office action may be defined as repeated a user-specified number of times, and over a user-specified interval, e.g. daily, weekly, monthly, yearly, etc.

Claims

1. A method for providing out of office auto-response messages, comprising:

generating, in a user interface display device, an electronic calendaring user interface through which multiple out of office calendar entries can be managed as a specific type of calendar entry, and wherein said electronic calendaring user interface includes

a calendar entry type selection display component through which a user can select an out of office period type of calendar entry from among multiple calendar entry types;

a start time and date user interface display component through which said user can select start times and dates for multiple out of office periods defined by corresponding entries of said out of office electronic calendar entries,

an end time and date user interface display component through which said user can select an end time and date for said multiple out of office periods defined by said out of office electronic calendar entries, and

a repeat out of office calendar entry user interface display component through which said user can select a number of times each of said out of office electronic calendar entries is to be repeated;

storing each of said out of office electronic calendar entries into a database;

monitoring said out of office electronic calendar entries stored in said database by a busy time task, wherein said monitoring includes periodically scanning said database, said busy time task further receiving notifications of updates to said database;

responsive to subsequently detecting, by said busy time task, that one of said multiple out of office periods defined by said out of office calendar entries in said database begins on a respective day, calling an out of office server application programming interface on said respective day;

starting, by said out of office server application programming interface, an out of office auto-responder for said one of said multiple out of office periods that begin on said respective day, said out of office responder automatically generating response messages to electronic mail messages received during said one of said multiple out of office periods that begins on said respective day; and

automatically turning off, by an electronic mail system, said out of office auto-responder at the end of said one of said multiple out of office periods that beings on said respective day without intervention by said busy time task.

2. The method of claim 1, wherein said electronic calendaring user interface further includes a calendar-formatted portion within which said multiple out of office calendar entries are simultaneously displayed to said user.

3. The method of claim 2, wherein said calendar-formatted portion displays calendar event information for a time period spanning multiple months.

4. The method of claim 3, wherein said repeat out of office calendar entry user interface display component enables said user to define a repeat interval for each of said out of office electronic calendar entries.

5. The method of claim 4, wherein said repeat interval is user selectable from the set consisting of a day, a week, a month, and a year.

6. The method of claim 5, wherein said multiple out of office calendar entries further comprise a plurality of out of office calendar entries that are not repeated.

7. The method of claim 6, wherein at least one of said out of office calendar entries defines an out of office period that is a partial day.

8. The method of claim 7, wherein at least one of said out of office calendar entries defines an out of office period having an indefinite end time and date.

9. The method of claim 8, further comprising automatically generating response messages to electronic mail messages received during said out of office period having said indefinite end time and date until said user expressly ends said out of office period having said indefinite end time and date.

10. A computer system including a user interface display device, at least one processor, and memory for storing program code executable on said at least one processor, said memory having executable program code stored thereon that, when executed, causes said computer system to generate out of office auto-response messages for a user during multiple out of office periods, said program code comprising:

program code for generating, in a user interface display device, an electronic calendaring user interface through which multiple out of office calendar entries can be managed as a specific type of calendar entry, and wherein said electronic calendaring user interface includes

a calendar entry type selection display component through which said user can select an out of office period type of calendar entry from among multiple calendar entry types;

a start time and date user interface display component through which said user can select start times and dates for multiple out of office periods defined by corresponding entries of said out of office electronic calendar entries,

an end time and date user interface display component through which said user can select an end time and date for said multiple out of office periods defined by said out of office electronic calendar entries, and

a repeat out of office calendar entry user interface display component through which said user can select a number of times each of said out of office electronic calendar entries is to be repeated;

program code for storing each of said out of office electronic calendar entries into a database;

program code for monitoring said out of office electronic calendar entries stored in said database by a busy time task, wherein said monitoring includes periodically scanning said database, said busy time task further receiving notifications of updates to said database;

program code for, responsive to subsequently detecting, by said busy time task, that one of said multiple out of office periods defined by said out of office calendar entries in said database begins on a respective day, calling an out of office server application programming interface on said respective day;

program code for starting, by said out of office server application programming interface, an out of office auto-responder for said one of said multiple out of office periods that begin on said respective day, said out of office responder automatically generating response messages to electronic mail messages received during said one of said multiple out of office periods that begins on said respective day;

program code for automatically turning off, by an electronic mail system, said out of office auto-responder at the end of said one of said multiple out of office periods that begins on said respective day without intervention by said busy time task.

11. The system of claim 10, wherein said electronic calendaring user interface further includes a calendar-formatted portion within which said multiple out of office calendar entries are simultaneously displayed to said user.

12. The system of claim 11, wherein said calendar-formatted portion displays calendar event information for a time period spanning multiple months.

13. The system of claim 12, wherein said repeat out of office calendar entry user interface display component enables said user to define a repeat interval for each of said out of office electronic calendar entries.

14. The system of claim 13, wherein said repeat interval is user selectable from the set consisting of a day, a week, a month, and a year.

15. The system of claim 14, wherein said multiple out of office calendar entries further comprise a plurality of out of office calendar entries that are not repeated.

16. The system of claim 15, wherein at least one of said out of office calendar entries defines an out of office period that is a partial day.

17. The system of claim 16, wherein at least one of said out of office calendar entries defines an out of office period having an indefinite end time and date.

18. The system of claim 17, further comprising program code for automatically generating response messages to electronic mail messages received during said out of office period having said indefinite end time and date until said user expressly ends said out of office period having said indefinite end time and date.

19. A computer program product including a computer readable medium having program code stored thereon that, when executed, causes a computer system to generate out of office auto-response messages for a user during multiple out of office periods, said program code comprising:

program code for generating, in a user interface display device, an electronic calendaring user interface through which multiple out of office calendar entries can be managed as a specific type of calendar entry, and wherein said electronic calendaring user interface includes

a calendar entry type selection display component through which said user can select an out of office period type of calendar entry from among multiple calendar entry types;

a start time and date user interface display component through which said user can select start times and dates for multiple out of office periods defined by corresponding entries of said out of office electronic calendar entries,

an end time and date user interface display component through which said user can select an end time and date for said multiple out of office periods defined by said out of office electronic calendar entries, and

a repeat out of office calendar entry user interface display component through which said user can select a number of times each of said out of office electronic calendar entries is to be repeated;

program code for storing each of said out of office electronic calendar entries into a database;

program code for monitoring said out of office electronic calendar entries stored in said database by a busy time task, wherein said monitoring includes periodically scanning said database, said busy time task further receiving notifications of updates to said database;

program code for, responsive to subsequently detecting, by said busy time task, that one of said multiple out of office periods defined by said out of office calendar entries in said database begins on a respective day, calling an out of office server application programming interface on said respective day;

program code for starting, by said out of office server application programming interface, an out of office auto-responder for said one of said multiple out of office periods that begins on said respective day, said out of office responder automatically generating response messages to electronic mail messages received during said one of said multiple out of office periods that begins on said respective day; and

program code for automatically turning off, by an electronic mail system, said out of office auto-responder at the end of said one of said multiple out of office periods that begins on said respective day without intervention by said busy time task.