Advanced voicemail features without carrier voicemail support

• US 8,498,625 B2
• Filed: 09/30/2011
• Issued: 07/30/2013
• Est. Priority Date: 08/24/2010
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Trivi, Jean-Michel
• Primary Examiner(s): PATEL, MAHENDRA R
• Application Number:
  US13/251,202
• Publication Number:
  US 20120053938A1
• Time in Patent Office: 669 Days
• Field of Search: 455/412.1, 455/413, 455/414.1, 455/412.2, 379/211.02, 379/88.18, 379/67.1, 379/412.1, 379/88.1, 704/236, 704/270, 704/275, 704/235
• US Class Current: 455/413
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/53366 Message disposing or creating aspects

Abstract

In one embodiment, a communication request from a remote requester is intercepted at the computing device. Based on the intercepted communication request, one or more voicemail features are enabled at the computing device, independent of carrier voicemail support. The remote requester may be, for example, a caller or a voicemail server, and the intercepted communication request may be a phone call or a voicemail notification, respectively. In another embodiment, a system at a computing device coupled to a network includes a communication request handler and a voicemail manager. The communication request handler intercepts a communication request from a remote requester at the computing device. The intercepted communication request may be a voicemail notification from a network server or a phone call from a caller. The voicemail manager enables one or more voicemail features at the computing device, independent of carrier voicemail support, based on the intercepted communication request.

Claims

1. A method for enabling voicemail features locally at a phone coupled to a carrier network, comprising:

receiving at the phone a phone call from a caller;

in response to receiving the phone call from the caller, determining whether the caller is an identifiable or known caller;

intercepting at the phone the received phone call, wherein the intercepting occurs before the phone call is directed to the carrier voicemail system;

automatically, without user intervention, sending a prerecorded message from the mobile phone to the caller after a configurable time-delay has elapsed;

automatically, without user intervention, recording an incoming audio message from the caller;

transcribing the recorded audio message, the transcribing including

generating, using the recorded audio message, a text transcription and text metadata relating to one or more playback features at the phone;

annotating the recorded audio message with the text transcription and text metadata, wherein at least a portion of the audio message is associated with the text transcription and text metadata; and

storing the recorded audio message annotated with the text transcription and the text metadata at a local data store of the phone, independent of the carrier voicemail system, wherein the recorded audio message is available to an application with voicemail functionality executable by the phone.

2. The method of claim 1,

wherein the sending comprises:

detecting whether a caller-specific message is available for the identifiable or known caller based on the determining; and

sending the caller-specific message from the phone to the identifiable or known caller after the configurable time-delay has elapsed based on the detecting.

3. The method of claim 1, wherein the receiving further comprises:

detecting whether a ring-back tone and ring tone are available for the identifiable or known caller based on the determining;

transmitting the ring-back tone to the identifiable or known caller based on the detecting; and

playing the ring tone at the phone based on the detecting.

4. The method of claim 1, further comprising:

sending the recorded audio message annotated with the text transcription and the text metadata after transcribing to an application with voicemail functionality executable by the phone.

5. The method of claim 1, wherein the transcribing occurs locally at the phone.

6. The method of claim 1, wherein the transcribing occurs at one or more cloud-based computing devices.

7. The method of claim 1, wherein the storing further comprises:

storing the annotated audio message at the local data store of the phone.

8. The method of claim 7, further comprising:

graphically displaying at the phone the text transcription of the annotated recorded audio message based on the text metadata.

9. The method of claim 8, further comprising:

graphically displaying at the phone a visual progress marker based on the text metadata indicating at least one word in the graphically displayed transcribed text during playback of the annotated recorded audio message.

10. The method of claim 8, further comprising:

graphically displaying at the phone a timeline illustrating a word distribution of the text transcription based on the recorded audio message annotated with the text transcription and the text metadata.

11. A system for enabling voicemail features locally at a phone coupled to a carrier network, comprising:

a communication request handler configured to receive at the phone a phone call from a caller, in response to receiving the phone call from the caller, determine whether the caller is an identifiable or known caller, intercept at the phone the received phone call, and to automatically, without user intervention, send a prerecorded message from the phone to the caller after a configurable time-delay has elapsed; and

a voicemail manager comprising;

a recorder to automatically, without user intervention, record an incoming audio message from the caller; and

a translator configured to transcribe the recorded audio message, and further configured to generate, using the recorded audio message, a text transcription and text metadata relating to one or more playback features at the phone, annotate the recorded audio message with the text metadata, wherein at least a portion of the audio message is associated with the text transcription and text metadata, and store the recorded audio message annotated with the text transcription and the text metadata at a local data store of the phone, wherein the recorded audio message is available to an application with voicemail functionality executable by the phone.

12. The system of claim 11, wherein the communication request handler, in response to interception of the phone call, is further configured to detect whether a caller-specific message is available for the identifiable or known caller based on the determination, and further configured to send the caller-specific message, based on the detection, from the phone to the identifiable or known caller after the configurable time-delay has elapsed.

13. The system of claim 11, wherein the communication request handler, in response to interception of the phone call, is further configured to detect whether a ring-back tone and a ringtone are available for the identifiable or known caller based on the determination, further configured to transmit the ring-back tone to the identifiable or known caller based on the detection, and further configured to play the ring tone at the phone based on the detection.

14. The system of claim 11, wherein the voicemail manager is further configured to send the recorded audio message annotated with text transcription and text metadata to an application with voicemail functionality executed at the phone.

15. The system of claim 11, wherein the translator is configured to execute locally at the phone.

16. The system of claim 11, wherein the translator is configured to execute as a cloud-based service.

17. The system of claim 11, wherein the translator is further configured to store the recorded audio message annotated with the text transcription and the text metadata at the local data store of the phone.

18. The system of claim 17, wherein the translator is further configured to graphically display at the phone a text transcription of the recorded audio message based on the text metadata.

19. The system of claim 18, wherein the translator is further configured to graphically display at the phone a visual progress marker indicating at least one word in the graphically displayed transcribed text during playback of the recorded audio message.

20. The system of claim 18, wherein the translator is further configured to graphically display at the phone a timeline illustrating a word distribution of the transcribed text based on the recorded audio message annotated with the text transcription and the text metadata.

21. A method for enabling voicemail features locally at a phone coupled to a carrier network, comprising:

receiving at a phone a phone call from a caller;

determining whether the caller is an identifiable or known caller;

intercepting at the phone the received phone call;

automatically, without user intervention, sending a prerecorded message from the phone to the caller after a configurable time-delay has elapsed;

automatically, without user intervention, recording an incoming audio message from the caller;

transcribing the recorded audio message, at the phone, to obtain a text transcription;

storing the recorded audio message and text transcription at a local data store of the phone, wherein the recorded audio message is available to an application with voicemail functionality executable by the phone; and

graphically displaying at the phone a visual progress marker indicating a location of at least one word in the text transcription during play back of the recorded audio message.

22. The method of claim 21, wherein the receiving further comprises:

in response to receiving the phone call from the caller,

comparing a phone number of the caller to a list of contacts stored at the phone; and

comparing a phone number of the caller to a list of contacts stored at the phone; and

determining whether the caller is an identifiable or known caller, based on the phone number of the caller matching a phone number of a contact in the list of contacts, and

wherein the sending comprises;

detecting whether a caller-specific message is available for the identifiable or known caller based on the determining; and

sending the caller-specific message from the phone to the identifiable or known caller after the configurable time-delay has elapsed on the detecting.

23. The method of claim 21, wherein the receiving further comprises;

in response to receiving the phone call from the caller,

comparing a phone number of the caller to a list of contacts stored at the phone;

determining whether the caller is an identifiable or known caller, based on the phone number of the caller matching a phone number of contact in the list of contacts;

detecting whether a ring-back tone and ring tone are available for the identifiable or known caller based on the determining;

transmitting the ring-back tone to the identifiable or known caller based on the detecting; and

playing the ring tone at the phone based on the detecting.

24. The method of claim 21, further comprising:

sending the recorded audio message and text transcription to a voicemail application executable by the phone.

25. The method of claim 21, wherein the transcribing further comprises:

generating text metadata of the recorded audio message, the text metadata including information related to translated text corresponding to each word spoken in the recorded audio message.

26. The method of claim 25, further comprising:

graphically displaying at the phone the text transcription of the recorded audio message based on the text metadata.

27. The method of claim 26, further comprising:

graphically displaying at the phone a timeline illustrating a word distribution of the graphically displayed text transcription, wherein the timeline identifies a position of word of the text transcription relative to the recorded audio message.

28. A system for enabling voicemail features locally at a phone coupled to a carrier network, comprising:

a communication request handler to receive at the phone a phone call from a caller, to determine whether the caller is an identifiable or known caller, to intercept at the phone the received phone call, and to automatically, without user intervention, send a prerecorded message from the phone to the caller after a configurable time-delay has elapsed; and

a voicemail manager comprising;

a recorder to automatically, without user intervention, record an incoming audio message from the caller; and

a translator configured to transcribe the recorded audio message, at the phone to obtain a text transcription, store the transcribed audio message to a local data store of the phone wherein the local data store is available to an application with voicemail functionality executable by the phone, and graphically display at the phone a visual progress marker indicating at a location of at least one word in the text transcription during playback of the recorded audio message.

29. The system of claim 28, wherein the communication request handler, in response to interception of the phone call, is further configured to compare a phone number of the caller to a list of contacts stored at the phone and determine whether the caller is an identifiable or known caller, based on the phone number of the caller matching a phone number of a contact in the list of contacts, further configured to detect whether a caller-specific message is available for the identifiable or known caller based on the determination, and further configured to send the caller-specific message, based on the detection, from the phone to the identifiable or known caller after the configurable time-delay has elapsed.

30. The system of claim 28, wherein the communication request handler, in response to interception of the phone call, is further configured to compare a phone number of the caller to a list of contacts stored at the phone and determine whether the caller is an identifiable or known caller, based on the phone number of the caller matching a phone number of a contact in the list of contacts, further configured to detect whether a ring-back tone and a ringtone are available for the identifiable or known caller based on the determination, further configured to transmit the ring-back tone to the identifiable or known caller based on the detection, and further configured to play the ring tone at the phone based on the detection.

31. The system of claim 28, wherein the voicemail manager is further configured to send the recorded audio message and text transcription to an application with voicemail functionality executed at the phone.

32. The system of claim 28, wherein the translator is configured to generate text metadata of the recorded audio message, the text metadata including information related to translated text corresponding to each word spoken in the recorded audio message.

33. The system of claim 32, wherein the translator is further configured to graphically display at the phone the text transcription of the recorded audio message based on the text metadata.

34. The system of claim 33, wherein the translator is further configured to graphically display at the phone a timeline illustrating a word distribution of the graphically displayed text transcription, wherein the timeline identities a position of word of the text transcription relative to the recorded audio message.

35. The system of claim 28, wherein the phone is one of the group consisting of:

a mobile phone and a smart phone.