Method and apparatus for adaptive message and call notification

• US 8,503,639 B2
• Filed: 11/24/2003
• Issued: 08/06/2013
• Est. Priority Date: 02/27/2001
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Telesector Resources Group Incorporated (Verizon Communications Inc.), Verizon Data Services LLC (Verizon Communications Inc.)
• Inventors: Reding, Craig L., Reformato, John R., Rajagopalan, Mahesh
• Primary Examiner(s): ELAHEE, MD S
• Application Number:
  US10/720,952
• Publication Number:
  US 20050053221A1
• Time in Patent Office: 3,543 Days
• Field of Search: 379/88.04, 379/88.12, 379/88.14, 379/88.17, 379/88.18, 379/88.22, 379/88.25, 379/142.01, 379/164, 379/179, 37937301-37304, 379/374.03, 379/201.1, 379/170, 379/201.01, 379/201.02, 709/207, 340/7.5, 370/352, 455/567, 455/417
• US Class Current: 379/164
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 2203/4509 Unified messaging with single point of access to voicemail and other mail or messaging systems
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/53 Centralised arrangements for recording incoming messages , i.e. mailbox systems
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308

Abstract

Methods and systems for providing a user'"'"'s preferred device with a notification of an incoming communication for one of a plurality of a user'"'"'s devices. Notification of an incoming communication is provided to the user'"'"'s preferred device via a communications service. The communications service receives, from a data or voice network, information representing an incoming communication intended for one of a plurality of a user'"'"'s devices. The service then provides a notification of the incoming communication to the user'"'"'s preferred device.

Claims

1. A method comprising:

storing data reflecting a preferred device to which a user prefers to receive notifications of incoming calls, the preferred device being one of a plurality of devices associated with the user and available to receive notifications of incoming calls based on a user selection;

receiving incoming call data indicating an incoming call directed to one of the plurality of devices associated with the user from a calling device associated with a caller, the incoming call data being in a data format for the calling device;

generating a notification of the incoming call from the incoming call data, including converting incoming call data into a data format for the preferred device;

determining, without transmitting the notification to the preferred device, whether the user is logged on to receive the notification; and

based on the determination that the user is reachable at the preferred device to receive the notification, transmitting the notification to the preferred device.

2. The method of claim 1, comprising:

receiving a user selection of the preferred device.

3. The method of claim 1, comprising:

receiving a user selection of a time period during which notifications are to be transmitted to the preferred device.

4. The method of claim 1, comprising:

receiving a user selection of a device for which notifications are to be transmitted to the preferred device.

5. The method of claim 1, comprising:

receiving a user selection of calling parties from which notifications are to be transmitted to the preferred device.

6. The method of claim 5, wherein the user selection of calling parties comprises using a calendar function for specifying date-specific notifications.

7. The method of claim 1, comprising:

receiving user specifications for receiving notifications by the preferred device based on at least one of the time of day or calling party.

8. The method of claim 2, wherein receiving a user selection of the preferred device comprises receiving a selection of a wireless phone capable of displaying text messages.

9. The method of claim 2, wherein receiving a user selection of the preferred device comprises receiving a selection of a landline phone.

10. The method of claim 2, wherein receiving a user selection of the preferred device comprises receiving a selection of a desktop or laptop computer.

11. The method of claim 2, wherein receiving a user selection of the preferred device comprises receiving a selection of a handheld device.

15. The method according to claim 1, further comprising blocking the notification to the preferred device when the incoming call is from a phone number other than one or more phone numbers specified by the user in advance of receiving the incoming call.

16. The method according to claim 1, wherein the user'"'"'s preferred device is a phone, and the incoming call data is converted into a text message notification of the incoming call.

17. The method according to claim 1, wherein the user'"'"'s preferred device is an instant message client, and the incoming call data is converted into text for an instant message notification of the incoming call.

18. The method according to claim 1, wherein the incoming call is directed to one of the plurality of devices other than the preferred device.

12. An apparatus comprising:

a storage device storing data reflecting a preferred device to which a user prefers to receive notifications of incoming calls, the preferred device being one of a plurality of devices associated with the user and available to receive notifications of incoming calls based on a user selection;

one or more server functions operable to;

receive incoming call data indicating an incoming call directed to one of the plurality of devices associated with the user from a calling device associated with a caller, the incoming call data being in a data format for the calling device,

generate a notification of the incoming call from the incoming call data, including converting incoming call data into a data format for the preferred device,

determine, without transmitting the notification to the preferred device, whether the user is logged on to receive the notification, and

based on the determination that the user is reachable at the preferred device to receive the notification, transmit the notification to the preferred device; and

a processor for executing the one or more server functions.

13. The apparatus of claim 12, comprising:

a database for storing identifications of calling parties from whom notifications are transmitted to the preferred device.

14. The apparatus of claim 13, wherein the database stores times during which notifications are transmitted to the preferred device.

19. An apparatus comprising:

means for storing data reflecting a preferred device to which a user prefers to receive notifications of incoming calls, the preferred device being one of a plurality of devices associated with the user and available to receive notifications of incoming calls based on a user selection;

means for receiving incoming call data indicating an incoming call directed to one of the plurality of devices associated with the user from a calling device associated with a caller, the incoming call data being in a data format for the calling device;

means for generating a notification of the incoming call from the incoming call data, including converting incoming call data into a data format for the preferred device;

means for determining, without transmitting the notification to the preferred device, whether the user is logged on to receive the notification; and

means for transmitting the notification to the preferred device based on the determination that the user is reachable at the preferred device to receive the notification.

20. The apparatus of claim 19, comprising:

means for selecting parties from which notifications are transmitted to the preferred device.

21. The apparatus of claim 20, wherein the means for selecting indicates times during which notifications are transmitted to the preferred device.

22. A computer-readable storage device embedded with instructions capable of being executed by a processor, the instructions comprising:

storing data reflecting a preferred device to which a user prefers to receive notifications of incoming calls, the preferred device being one of a plurality of devices associated with the user and available to receive notifications of incoming calls based on a user selection;

receiving incoming call data indicating an incoming call directed to one of the plurality of devices associated with the user from a calling device associated with a caller, the incoming call data being in a data format for to the calling device;

generating a notification of the incoming call from the incoming call data, including converting incoming call data into a data format for the preferred device; and

determining, without transmitting the notification to the preferred device, whether the user is logged on to receive the notification; and

based on the determination that the user is reachable at the preferred device to receive the notification, transmitting the notification to the preferred device.