System and method for managing a telecommunications network
First Claim
1. A method for providing a display associated with a user of telephony services with visually perceptible information regarding a telecommunications network used to provide the telephony services, comprising:
- collecting, using a computer, a plurality of financial information, a plurality of provisioning information, a plurality of line loss information, a plurality of call event distribution information and a plurality of call trending information associated with the telephony services provided to the user,wherein the call event distribution information comprises an indication of a number of top destinations by call count, and wherein the call trending information comprises a percentage comparison of a first number of calls in a first time period compared with a second number of calls in a second time period;
storing the plurality of financial information, the plurality of provisioning information, the plurality of line loss information, the plurality of call event distribution information and the plurality of call trending information in one or more databases associated with said computer; and
providing visually perceptible display information to the display associated with the user which is representative of the stored plurality of financial information, plurality of provisioning information, plurality of line loss information, plurality of call event distribution information and plurality of call trending information.
3 Assignments
0 Petitions
Accused Products
Abstract
A system and method for managing a telecommunications network and which may let a user monitor and control the user'"'"'s network telephone services is disclosed. The system may include a CEO Dashboard, a Migration Module, and a Trouble Ticket Wizard. Additionally, the system may include backend processes that periodically run, ensuring that everything is being done to retrieve, and store, the user'"'"'s available resources on the network. The system may be provided by an integrated platform that is available through online web access and that includes functions such as provisioning, billing, line management, and account management.
9 Citations
18 Claims
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1. A method for providing a display associated with a user of telephony services with visually perceptible information regarding a telecommunications network used to provide the telephony services, comprising:
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collecting, using a computer, a plurality of financial information, a plurality of provisioning information, a plurality of line loss information, a plurality of call event distribution information and a plurality of call trending information associated with the telephony services provided to the user, wherein the call event distribution information comprises an indication of a number of top destinations by call count, and wherein the call trending information comprises a percentage comparison of a first number of calls in a first time period compared with a second number of calls in a second time period; storing the plurality of financial information, the plurality of provisioning information, the plurality of line loss information, the plurality of call event distribution information and the plurality of call trending information in one or more databases associated with said computer; and providing visually perceptible display information to the display associated with the user which is representative of the stored plurality of financial information, plurality of provisioning information, plurality of line loss information, plurality of call event distribution information and plurality of call trending information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A non-transitory computer-readable medium comprising instructions executed by a processor and for performing a method of providing a user of telephony services with information regarding the telephony services, the method comprising:
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collecting a plurality of financial information, a plurality of provisioning information, a plurality of line loss information, a plurality of call event distribution information and a plurality of call trending information associated with the telephony services provided to the user, wherein the call event distribution information comprises an indication of a number of top destinations by call count, and wherein the call trending information comprises a percentage comparison of a first number of calls in a first time period compared with a second number of calls in a second time period; storing the plurality of financial information, the plurality of provisioning information, the plurality of line toss information, the plurality of call event distribution information and the plurality of call trending information in one or more databases; and providing display information to the user which is representative of the stored plurality of financial information, the plurality of provisioning information, the plurality of line loss information, the plurality of call event distribution information and the plurality of call trending information. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
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Specification