Automated reply to incoming communications while in motion

• US 8,503,994 B1
• Filed: 07/22/2011
• Issued: 08/06/2013
• Est. Priority Date: 07/22/2011
• Status: Active Grant

• Current Assignee: Cellco Partnership, Inc. (Verizon Communications Inc.)
• Original Assignee: Cellco Partnership, Inc. (Verizon Communications Inc.)
• Inventors: Sanjeev, Kumar
• Primary Examiner(s): Edouard, Patrick
• Assistant Examiner(s): HEIBER, SHANTELL LAKETA
• Application Number:
  US13/188,991
• Time in Patent Office: 746 Days
• Field of Search: 455/414.1, 455/466, 455/418, 455/419, 455/420, 455/421, 455/415, 455/417, 455/404.2, 455/456.1, 455/456.4
• US Class Current: 455/414.1
• CPC Class Codes: H04M 1/64 Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations centralised dictation systems H04M11/10
• CPC Class Codes: H04M 1/72454 according to context-related or environment-related conditions
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

An automated reply system may automatically reply to incoming communications to wireless mobile communication devices while the devices are moving in conformance with one or more predetermined criteria, such as moving faster than a threshold speed. A communication module may receive auto reply settings, including an auto reply setting indicative of whether automated replies should be sent in response to incoming communications to each device while it is moving in conformance with the criteria. A security module may permit who can change the auto reply settings for each device to be restricted to a person that is not a primary user of the device. An auto reply module may automatically provide a reply communication to each incoming communication to each device that have been set to automatically reply, only while the device is moving in conformance with the criteria.

Claims

1. An automated reply system for automatically replying to incoming communications to wireless mobile communication devices while the wireless mobile communication devices are moving in conformance with one or more predetermined criteria, the automated reply system comprising:

a communication module configured to receive auto reply settings for each of the wireless mobile communication devices, including for each wireless mobile communication device;

an auto reply setting indicative of whether an automated reply should be sent in response to incoming communications to the wireless mobile communication device while the wireless mobile communication device is moving in conformance with the one or more predetermined criteria; and

an auto reply exclusion setting identifying one or more sources whose incoming communications to the wireless mobile communication device should not receive the automated reply;

an auto reply module configured to automatically provide a reply communication to each incoming communication to each of the wireless mobile communication devices for which an automated reply has been established, but not to incoming communications from the one or more sources when dictated by the auto reply exclusion setting, the reply communication only being provided while the wireless mobile communication device is moving in conformance with the one or more predetermined criteria; and

a communication deferral module configured to defer the delivery of incoming communications for which an automated reply has been established, including those from the one or more sources, regardless of the auto reply exclusion setting, until the wireless mobile communication device to which the communications are sent is no longer moving in conformance with the one or more predetermined criteria, wherein;

the auto replies designated to be sent by the auto reply settings are sent during the deferral of the incoming communications, and

the predetermined criteria for initiating the automated reply includes when the wireless mobile communication device is moving in excess of a first predetermined speed and the predetermined criteria for ending the automated reply includes when the wireless mobile communication device is no longer moving in excess of a second predetermined speed that is lower than the first predetermined speed.

2. The automated reply system of claim 1 wherein:

the auto reply settings for each wireless mobile communication device include a deferral setting indicating whether the delivery of incoming messages should be deferred while the wireless mobile communication device is moving in conformance with one or more predetermined criteria; and

the communication deferral module is configured to defer the delivery of an incoming communication only when dictated by one of the deferral settings.

3. The automated reply system of claim 1 wherein the predetermined criteria for ending the automated reply includes when the wireless mobile communication device is no longer moving in excess of the second predetermined speed for a predetermined period of time.

4. The automated reply system of claim 1 wherein the communication module includes a web interface configured to receive the auto reply settings.

5. The automated reply system of claim 1 wherein the communication module is configured to allow the content of each reply communication that is automatically sent to be specified.

6. The automated reply system of claim 5 wherein the communication module is configured to allow the content to be specified by allowing the content to be selected from a list.

7. The automated reply system of claim 1 wherein the auto reply module is configured to receive incoming communications in the form of instant messages and to send replies in the form of instant messages.

8. The automated reply system of claim 1 wherein the auto reply module is configured to receive incoming communications in the form of phone calls and to send replies in the form of voice messages.

9. The automated reply system of claim 1 wherein the auto reply settings for each wireless mobile communication device include settings indicative of which types of communications should receive automated replies.

10. The automated reply system of claim 1 further comprising a security module configured to permit who can change the auto reply settings for each wireless mobile communication device to be restricted to a person that is not a primary user of the wireless mobile communication device.

11. The automated reply system of claim 10 wherein the security module is configured to permit who can change the deferral setting for each wireless mobile communication device to be restricted to the person that is not the primary user of the wireless mobile communication device.

12. The automated reply system of claim 10 wherein the security module is configured to permit who can change the exclusion settings for each wireless mobile communication device to be restricted to the person that is not the primary user of the wireless mobile communication device.

13. The automated reply system of claim 10 wherein the security module is configured to authenticate each person who is authorized to change the auto reply settings for each wireless mobile communication device before accepting any change to the auto reply setting from the person.

14. An automated reply system for automatically replying to incoming communications to a wireless mobile communication device while the wireless mobile communication device is moving in conformance with one or more predetermined criteria, the automated reply system comprising:

a communication module configured to receive;

one or more auto reply settings indicative of whether an automated reply should be sent in response to incoming communications to the wireless mobile communication device while the wireless mobile communication device is moving in conformance with the one or more predetermined criteria; and

an auto reply exclusion setting identifying one or more sources whose incoming communications to the wireless mobile communication device should not receive the automated reply;

an auto reply module configured to automatically provide a reply communication to each incoming communication to the wireless mobile communication device when an automated reply has been established, but not to incoming communications from the one or more sources when dictated by the auto reply exclusion setting, the reply communication only being provided while the wireless mobile communication device is moving in conformance with the one or more predetermined criteria; and

a communication deferral module configured to defer the delivery of incoming communications for which an automated reply has been established, including those from the one or more sources, regardless of the auto reply exclusion setting, until the wireless mobile communication device is no longer moving in conformance with the one or more predetermined criteria, wherein;

the auto replies designated to be sent by the auto reply settings are sent during the deferral of the incoming communications, and

the predetermined criteria for initiating the automated reply includes when the wireless mobile communication device is moving in excess of a first predetermined speed and the predetermined criteria for ending the automated reply includes when the wireless mobile communication device is no longer moving in excess of a second predetermined speed that is lower than the first predetermined speed.

15. The automated reply system of claim 14 wherein the automated reply system is part of the wireless mobile communication device.

16. An automated reply system for automatically replying to incoming communications to a wireless mobile communication device while the wireless mobile communication device is moving in conformance with one or more predetermined criteria, the automated reply system comprising:

a communication module configured to receive auto reply settings, including an auto reply setting indicative of whether an automated reply should be sent in response to incoming communications to the wireless mobile communication device while the wireless mobile communication device is moving in conformance with the one or more predetermined criteria;

an auto reply module configured to automatically provide a reply communication to each incoming communication to the wireless mobile communication device for which an automatic reply been established, only while the wireless mobile communication device is moving in conformance with the one or more predetermined criteria,

wherein the predetermined criteria for initiating the automated reply includes when the wireless mobile communication device is moving in excess of a first predetermined speed and the predetermined criteria for ending the automated reply includes when the wireless mobile communication device is no longer moving in excess of a second predetermined speed that is lower than the first predetermined speed.

17. The automated reply system of claim 16 further comprising a communication deferral module configured to defer the delivery of the incoming communications to which replies have automatically been provided, until the wireless mobile communication device to which the communications were sent is no longer moving in conformance with the one or more predetermined criteria.

18. The automated reply system of claim 16 wherein the communication module and the auto reply module are not part of any of the wireless mobile communication device.