Accelerated process improvement framework

• US 8,504,405 B2
• Filed: 05/03/2011
• Issued: 08/06/2013
• Est. Priority Date: 12/07/2001
• Status: Expired due to Term

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services Limited (Accenture PLC)
• Inventors: Miller, Michael P., Bengzon, Sarah, Rebok, Christine, Suriel, Pedro, Huck, Steven, Au-Yeung, Anna, Wong, Samuel, Dang, Gary, Pabalate, Steven E., Miranda, Nicholas J.
• Primary Examiner(s): FEENEY, BRETT A
• Application Number:
  US13/100,159
• Publication Number:
  US 20110295643A1
• Time in Patent Office: 826 Days
• Field of Search: None
• US Class Current: 705/7.23
• CPC Class Codes: G06F 16/95 Retrieval from the web
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/063 Operations research, analysis or management
• CPC Class Codes: G06Q 10/0631 Resource planning, allocation, distributing or scheduling for enterprises or organisations
• CPC Class Codes: G06Q 10/06313 Resource planning in a project environment
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

The present invention relates to a method and related system for assisting and expediting an organization production of a more mature product. The method and system may include implementation of processes using a combination of both electronic hardware and software and implementation locally or over a network such as an intranet or the Internet. In another embodiment, the method may be implemented using a document management system to administer files related to the steps in the method. These files may assist a user in the creation of required documentation. A document management tool may be integrated with the document management system to associate documentation with steps in the method. A navigator tool may be employed to create a graphical display of the steps in the method using data contained in the files. Another embodiment of the present invention uses WebDAV-based communication to coordinate access to multiple document repositories.

Claims

1. A method for developing a software product, comprising:

managing, on a computer, a business solution delivery comprising delivery of a business solution comprising a software product developed by a software development project, the managing the business solution delivery comprising;

determining a technology infrastructure to support the business solution, wherein the determining comprises;

identifying performance requirements for the technology infrastructure to support the business solution based on a transformation of business requirements into application and interface requirements;

analyzing and validating the performance requirements;

identifying performance indicators;

setting target values for the performance indicators; and

assessing the ability of the existing technology infrastructure to support the identified technology infrastructure requirements based on actual values and the target values of the performance indicators; and

developing the technology infrastructure in coordination with developing the business solution, the developing the technology infrastructure comprising;

identifying architecture components based on the actual values and the target values of the performance indicators wherein the architecture components include at least one of reused architecture components from legacy products, packaged architecture components, or custom architecture components;

creating documentation and test plans for the components including creating metrics for the performance indicators; and

transforming the metrics in a logical relational database, the logical relational database having at least one table that includes at least one of keys, codes tables, integrity rules, or statistical data; and

deploying the developed software product in coordination with deploying the developed technology infrastructure and the developed business solution;

committing the deployment, wherein the committing comprises;

removing legacy elements not in use by the deployed business solution; and

setting new baseline performance indicators for the deployed business solution based on operating data from the deployed business solution, wherein the baseline performance indicators represent the actual performance of the deployed business solution; and

maintaining the business solution by updating the business solution based on at least one of an identified system investigation request or a change request, wherein the system investigation request relates to an error in the business solution, and wherein the change request relates to a requested enhancement of the business solution; and

providing to a user, access to a data management system for administering and storing one or more files associated with at least one step in the business solution delivery, the developing the technology infrastructure, or the deploying the developed software product.

2. The method of claim 1, comprising managing the software development project, the managing the software development project comprising:

developing a project plan to determine tasks required for the organization to create the software product based on project requirements of the software development project;

selecting team members for the SEPG based on the project requirements;

determining physical resource needs of the software development project based on the tasks; and

controlling work of the software development project by comparing an execution of the software development project against the project plan to identify problems with the execution of the software development project, and determining and taking corrective actions to resolve the problems.

3. The method of claim 1, wherein the data management system comprises:

a server having a database engine storing a location of the one or more files, and

a navigator application accepting an input from the user identifying one of the one or more files and connecting the user to that file.

4. The method of claim 1, wherein the business solution delivery comprises a composition application for providing at least one template and at least one example document to the user for use in creating a document for storage in the data management system.

5. The method of claim 1,

wherein the data management system comprises a server and a plurality of storage devices to store the one or more files;

and

wherein the server uses Web-based Distributed Authoring and Versioning (WebDAV) technology to allow the user to connect to the plurality of storage devices.

6. The method of claim 1, wherein deploying the developed software product in coordination with deploying the developed technology infrastructure and deploying the developed business solution comprises:

transitioning users and deploying policies and procedures;

deploying a physical environment to support the software product;

deploying the developed software product;

deploying the developed technology infrastructure; and

activating and testing the business solution.

7. The method of claim 1, further comprising:

documenting the performance requirements via a requirements traceability matrix;

linking the architecture components to the performance requirements in the requirements traceability matrix;

linking the application and interface requirements to the performance requirements in the requirements traceability matrix; and

linking the application and interface requirements to at least two design phases, wherein the design phases include a requirements development phase and a testing phase, and wherein the requirements traceability matrix provides bidirectional traceability between linked design phases.

8. A system for developing a software product, the system comprising:

a non-transitory memory storing instructions; and

a processor, wherein the processor is programmed to execute the instructions to cause the system to perform a method comprising;

managing, on a computer, a business solution delivery comprising delivery of a business solution comprising a software product developed by a software development project, the managing the business solution delivery comprising;

determining a technology infrastructure to support the business solution, wherein the determining comprises;

identifying performance requirements for the technology infrastructure to support the business solution based on a transformation of business requirements into application and interface requirements;

analyzing and validating the performance requirements;

identifying performance indicators;

setting target values for the performance indicators; and

assessing the ability of the existing technology infrastructure to support the identified technology infrastructure requirements based on actual values and the target values of the performance indicators; and

developing the technology infrastructure in coordination with developing the business solution, the developing the technology infrastructure comprising;

identifying architecture components based on the actual values and the target values of the performance indicators wherein the architecture components include at least one of reused architecture components from legacy products, packaged architecture components, or custom architecture components;

creating documentation and test plans for the components including creating metrics for the performance indicators; and

transforming the metrics in a logical relational database, the logical relational database having at least one table that includes at least one of keys, codes tables, integrity rules, or statistical data; and

deploying the developed software product in coordination with deploying the developed technology infrastructure and the developed business solution;

committing the deployment, wherein the committing comprises;

removing legacy elements not in use by the deployed business solution; and

setting new baseline performance indicators for the deployed business solution based on operating data from the deployed business solution, wherein the baseline performance indicators represent the actual performance of the deployed business solution; and

maintaining the business solution by updating the business solution based on at least one of an identified system investigation request or a change request, wherein the system investigation request relates to an error in the business solution, and wherein the change request relates to a requested enhancement of the business solution; and

providing to a user, access to a data management system for administering and storing one or more files associated with at least one step in the business solution delivery, the developing the technology infrastructure, or the deploying the developed software product.

9. The system of claim 8, wherein the method comprises managing the software development project, the managing the software development project comprising:

developing a project plan to determine tasks required for the organization to create the software product based on project requirements of the software development project;

selecting team members for the SEPG based on the project requirements;

determining physical resource needs of the software development project based on the tasks; and

controlling work of the software development project by comparing an execution of the software development project against the project plan to identify problems with the execution of the software development project, and determining and taking corrective actions to resolve the problems.

10. The system of claim 8, wherein the data management system comprises:

a server having a database engine storing a location of the one or more files, and

a navigator application accepting an input from the user identifying one of the one or more files and connecting the user to that file.

11. The system of claim 8, wherein the business solution delivery comprises a composition application for providing at least one template and at least one example document to the user for use in creating a document for storage in the data management system.

12. The system of claim 8,

wherein the data management system comprises a server and a plurality of storage devices to store the one or more files;

and

wherein the server uses Web-based Distributed Authoring and Versioning (WebDAV) technology to allow the user to connect to the plurality of storage devices.

13. The system of claim 8, wherein deploying the developed software product in coordination with deploying the developed technology infrastructure and deploying the developed business solution comprises:

transitioning users and deploying policies and procedures;

deploying a physical environment to support the software product;

deploying the developed software product;

deploying the developed technology infrastructure; and

activating and testing the business solution.

14. The system of claim 8, wherein the method further comprises:

documenting the performance requirements via a requirements traceability matrix;

linking the architecture components to the performance requirements in the requirements traceability matrix;

linking the application and interface requirements to the performance requirements in the requirements traceability matrix; and

linking the application and interface requirements to at least two design phases, wherein the design phases include a requirements development phase and a testing phase, and wherein the requirements traceability matrix provides bidirectional traceability between linked design phases.

15. A non-transitory computer-readable medium storing instructions for developing a software product, which when executed on a processor, perform a method comprising:

managing, on a computer, a business solution delivery comprising delivery of a business solution comprising a software product developed by a software development project, the managing the business solution delivery comprising;

determining a technology infrastructure to support the business solution, wherein the determining comprises;

identifying performance requirements for the technology infrastructure to support the business solution based on a transformation of business requirements into application and interface requirements;

analyzing and validating the performance requirements;

identifying performance indicators;

setting target values for the performance indicators; and

assessing the ability of the existing technology infrastructure to support the identified technology infrastructure requirements based on actual values and the target values of the performance indicators; and

developing the technology infrastructure in coordination with developing the business solution, the developing the technology infrastructure comprising;

identifying architecture components based on the actual values and the target values of the performance indicators wherein the architecture components include at least one of reused architecture components from legacy products, packaged architecture components, or custom architecture components;

creating documentation and test plans for the components including creating metrics for the performance indicators; and

transforming the metrics in a logical relational database, the logical relational database having at least one table that includes at least one of keys, codes tables, integrity rules, or statistical data; and

deploying the developed software product in coordination with deploying the developed technology infrastructure and the developed business solution;

committing the deployment, wherein the committing comprises;

removing legacy elements not in use by the deployed business solution; and

setting new baseline performance indicators based on operating data from the deployed business solution; and

maintaining the business solution by updating the business solution based on at least one of an identified system investigation request or a change request, wherein the system investigation request relates to an error in the business solution, and wherein the change request relates to a requested enhancement of the business solution; and

providing to a user, access to a data management system for administering and storing one or more files associated with at least one step in the business solution delivery, the developing the technology infrastructure, or the deploying the developed software product.

16. The computer-readable medium of claim 15, wherein the method comprises managing the software development project, the managing the software development project comprising:

developing a project plan to determine tasks required for the organization to create the software product based on project requirements of the software development project;

selecting team members for the SEPG based on the project requirements;

determining physical resource needs of the software development project based on the tasks; and

controlling work of the software development project by comparing an execution of the software development project against the project plan to identify problems with the execution of the software development project, and determining and taking corrective actions to resolve the problems.

17. The computer-readable medium of claim 15, wherein the data management system comprises:

a server having a database engine storing a location of the one or more files, and

a navigator application accepting an input from the user identifying one of the one or more files and connecting the user to that file.

18. The computer-readable medium of claim 15, wherein the business solution delivery comprises a composition application for providing at least one template and at least one example document to the user for use in creating a document for storage in the data management system.

19. The computer-readable medium of claim 15,

wherein the data management system comprises a server and a plurality of storage devices to store the one or more files;

and

wherein the server uses Web-based Distributed Authoring and Versioning (WebDAV) technology to allow the user to connect to the plurality of storage devices.

20. The computer-readable medium of claim 15, wherein deploying the developed software product in coordination with deploying the developed technology infrastructure and deploying the developed business solution comprises:

transitioning users and deploying policies and procedures;

deploying a physical environment to support the software product;

deploying the developed software product;

deploying the developed technology infrastructure; and

activating and testing the business solution.

21. The computer-readable medium of claim 15, wherein the method further comprises:

documenting the performance requirements via a requirements traceability matrix;

linking the architecture components to the performance requirements in the requirements traceability matrix;

linking the application and interface requirements to the performance requirements in the requirements traceability matrix; and

linking the application and interface requirements to at least two design phases, wherein the design phases include a requirements development phase and a testing phase, and wherein the requirements traceability matrix provides bidirectional traceability between linked design phases.