Internet messaging notification methods and systems
First Claim
Patent Images
1. A method comprising:
- receiving a request from a telephone service customer, the request including a string having a feature code trigger and one or more digits;
selecting at least one pre-stored alphanumeric message from a plurality of pre-stored alphanumeric messages based on at least one of the feature code trigger and the one or more digits;
accessing at least one destination address stored in association with the at least one pre-stored alphanumeric message; and
based on the request and customer data associated with the request, transmitting the at least one pre-stored alphanumeric message to the at least one destination address using internet messaging protocols, wherein transmitting includes determining that the received string is associated with a group notification service request.
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Accused Products
Abstract
The disclosed methods and systems can employ internet messaging protocols to transmit an alphanumeric message to one or more destination addresses in response to a telephone service customer'"'"'s notification service request. The request can include a string having a feature code trigger and one or more digits. The destination address can be an electronic mail address, an instant messaging address, a pager number, and/or a telephone number.
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Citations
20 Claims
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1. A method comprising:
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receiving a request from a telephone service customer, the request including a string having a feature code trigger and one or more digits; selecting at least one pre-stored alphanumeric message from a plurality of pre-stored alphanumeric messages based on at least one of the feature code trigger and the one or more digits; accessing at least one destination address stored in association with the at least one pre-stored alphanumeric message; and based on the request and customer data associated with the request, transmitting the at least one pre-stored alphanumeric message to the at least one destination address using internet messaging protocols, wherein transmitting includes determining that the received string is associated with a group notification service request. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. An apparatus comprising:
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a user interface for receiving a request from a telephone service customer, the request including a string having a feature code trigger and one or more digits; and a processor for processing the request and customer data associated with the request selecting at least one pre-stored alphanumeric message from a plurality of pre-stored alphanumeric messages based on at least one of the feature code trigger and the one or more digits, accessing at least one destination address stored in association with the at least one pre-stored alphanumeric message and transmitting the at least one pre-stored alphanumeric message to the at least one destination address using internet messaging protocols, wherein transmitting includes determining that the received string is associated with a group notification service request. - View Dependent Claims (10, 11)
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12. A service switching point in a communications system comprising:
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means for receiving a request from a telephone service customer, the request including a string having a feature code trigger and one or more digits; means for communicating the customer request to a service control point; means for receiving instructions from the service control point; and means for transmitting at least one pre-stored alphanumeric message, selected from a plurality of pre-stored alphanumeric messages based on at least one of the feature code trigger and the one or more digits, to at least one destination address, stored in association with the at least one pre-stored alphanumeric message, using internet messaging protocols based on the instructions received from the service control point, wherein transmitting includes determining that the received string is associated with a group notification service request.
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13. A service control point in a communications system integrated with a telephone network comprising:
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means for receiving data from a service switching point; means for processing the data to determine whether the data includes a group notification service request; and means for instructing the service switching point to transmit at least one pre-stored alphanumeric message, selected from a plurality of pre-stored alphanumeric messages based on at least one of a feature code trigger and one or more digits, to at least one destination address stored in association with the at least one pre-stored alphanumeric message, using internet messaging protocols based on the group notification service request and customer data associated with the group notification service request. - View Dependent Claims (14, 15)
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16. A computer program product disposed on a non-transitory computer readable medium and having instructions for causing a processor to:
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receive a request from a telephone service customer, the request including a string having a feature code trigger and one or more digits; select at least one pre-stored alphanumeric message from a plurality of pre-stored alphanumeric messages based on at least one of the feature code trigger and the one or more digits; access at least one destination address stored in association with the at least one pre-stored alphanumeric message; and based on the request and customer data associated with the request, transmit the at least one pre-stored alphanumeric message to the at least one destination address using internet messaging protocols, wherein transmitting includes determining that the received string is associated with a group notification service request. - View Dependent Claims (17, 18, 19, 20)
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Specification