Mechanism for facilitating efficient error handling in a network environment

• US 8,504,880 B2
• Filed: 12/22/2010
• Issued: 08/06/2013
• Est. Priority Date: 09/17/2010
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Li, Wei, Sola, Thomas D., Rana, Neelav, Louie, Patrick, Varadharajan, Arunkumaran, Wu, Conghui
• Primary Examiner(s): Wilson, Yolanda L
• Application Number:
  US12/976,880
• Publication Number:
  US 20120072783A1
• Time in Patent Office: 958 Days
• Field of Search: 714/26, 714/48, 709/223, 709/224
• US Class Current: 714/48
• CPC Class Codes: G06F 11/0769 Readable error formats, e.g. cross-platform generic formats, human understandable formats

Abstract

In accordance with embodiments, there are provided methods and systems for facilitating efficient error handling in a network environment. A method of embodiments includes receiving a validation request having configuration parameters of error dialogs relating to errors, and validating the configuration parameters and the errors. The validating includes mapping each error with a corresponding dialog. The method further includes transmitting a validating report having results of validation of the configuration parameters and the errors. The validation report is used to assign an order to each error and its corresponding dialog.

Claims

1. A computer-implemented method comprising:

receiving, at a first computing system, a validation request having configuration parameters of error dialogs relating to errors;

during runtime, validating, at the first computing system, the configuration parameters and the errors, wherein validating includes mapping each error with a corresponding error dialog based on the corresponding parameters, wherein validating further includes assigning priority levels to the errors and their corresponding error dialogs based on priority-based predetermined criteria obtained through analyzing the configuration parameters; and

transmitting, from the first computing system to a second computing system, a validating report having results of validation of the configuration parameters and the errors.

2. The computer-implemented method of claim 1, further comprising:

receiving, at the second computing system, the validation report from the first computing system; and

during runtime, assigning order, at the second computing system, the errors and their corresponding error dialogs for correction based on the first computing system-assigned priority levels.

3. The computer-implemented method of claim 2, further comprising displaying, at the second computing system via a display device, the errors and the error dialogs according to the ordering of each error and its corresponding error dialog.

4. The computer-implemented method of claim 1, wherein the first computing system is coupled to the second computing system over a network, the first computing system including a server computing system, wherein the second computing system includes a client computing system having a software application providing a user interface, wherein the software application including one or more of a business software application, a business networking website, and a social networking website.

5. The method of claim 1, wherein the network comprises one or more of a cloud-based network, a Local Area Network (LAN), a Wide Area Network (WAN), a Metropolitan Area Network (MAN), a Personal Area Network (PAN), an intranet, an extranet, or the Internet.

6. The method of claim 1, further comprising during runtime, dynamically registering the error dialogs with the second computing system to allow dynamic management of the errors and their corresponding error dialogs, wherein dynamic management includes maintaining the assigned order of the errors and one or more returned errors to correct the errors in the assigned ordered based on the priority-based predetermined criteria and further based on the configuration parameters.

7. The method of claim 6, wherein dynamic management further comprises listening to contents of the validation report to perform one or more tasks including facilitate resending of one or more errors and the configuration parameters to the first computing system for another round of validation and selectively displaying the errors.

8. A non-transitory machine-readable medium carrying one or more sequences of instructions which when executed by one or more processors, cause the one or more processors to carry out one or more operations comprising:

receiving, at a first computing system, a validation request having configuration parameters of error dialogs relating to errors;

during runtime, validating, at the first computing system, the configuration parameters and the errors, wherein validating includes mapping each error with a corresponding error dialog based on the corresponding parameters, wherein validating further includes assigning priority levels to the errors and their corresponding error dialogs based on priority-based predetermined criteria obtained through analyzing the configuration parameters; and

transmitting, from the first computing system to a second computing system, a validating report having results of validation of the configuration parameters and the errors.

9. The non-transitory machine-readable medium of claim 8, wherein the one or more operations further comprise:

receiving, at the second computing system, the validation report from the first computing system; and

during runtime, assigning order, at the second computing system, the errors and their corresponding error dialogs for correction based on the first computing system-assigned priority levels.

10. The non-transitory machine-readable medium of claim 9, wherein the one or more operations further comprise displaying, at the second computing system via a display device, the errors and the error dialogs according to the ordering of each error and its corresponding error dialog.

11. The non-transitory machine-readable medium of claim 8, wherein the first computing system is coupled to the second computing system over a network, the first computing system including a server computing system, wherein the second computing system includes a client computing system having a software application providing a user interface, wherein the software application including one or more of a business software application, a business networking website, and a social networking website.

12. The non-transitory machine-readable medium of claim 8, wherein the network comprises one or more of a cloud-based network, a Local Area Network (LAN), a Wide Area Network (WAN), a Metropolitan Area Network (MAN), a Personal Area Network (PAN), an intranet, an extranet, or the Internet.

13. The non-transitory machine-readable medium of claim 8, herein the one or more operations further comprise during runtime, dynamically registering the error dialogs with the second computing system to allow dynamic management of the errors and their corresponding error dialogs, wherein dynamic management includes maintaining the assigned order of the errors and one or more returned errors to correct the errors in the assigned ordered based on the priority-based predetermined criteria and further based on the configuration parameters.

14. The non-transitory machine-readable medium of claim 13, wherein dynamic management further comprises listening to contents of the validation report to perform one or more tasks including facilitate resending of one or more errors and the configuration parameters to the first computing system for another round of validation and selectively displaying the errors.

15. A system comprising:

a computing device having a processing device and a memory coupled to the processing device, the memory to store instructions relating to a mechanism, and the processing device to execute the instructions, the mechanism to perform one or more operations including;

receiving, at a first computing system, a validation request having configuration parameters of error dialogs relating to errors;

during runtime, validating, at the first computing system, the configuration parameters and the errors, wherein validating includes mapping each error with a corresponding error dialog based on the corresponding parameters, wherein validating further includes assigning priority levels to the errors and their corresponding error dialogs based on priority-based predetermined criteria obtained through analyzing the configuration parameters; and

transmitting, from the first computing system to a second computing system, a validating report having results of validation of the configuration parameters and the errors.

16. The system of claim 15, wherein the one or more operations further comprise:

receiving, at the second computing system, the validation report from the first computing system; and

during runtime, assigning order, at the second computing system, the errors and their corresponding error dialogs for correction based on the first computing system-assigned priority levels.

17. The system of claim 16, wherein the one or more operations further comprise displaying, at the second computing system via a display device, the errors and the error dialogs according to the ordering of each error and its corresponding error dialog.

18. The system of claim 15, wherein the first computing system is coupled to the second computing system over a network, the first computing system including a server computing system, wherein the second computing system includes a client computing system having a software application providing a user interface, wherein the software application including one or more of a business software application, a business networking website, and a social networking website, wherein the network comprises one or more of a cloud-based network, a Local Area Network (LAN), a Wide Area Network (WAN), a Metropolitan Area Network (MAN), a Personal Area Network (PAN), an intranet, an extranet, or the Internet.

19. The system of claim 15, herein the one or more operations further comprise during runtime, dynamically registering the error dialogs with the second computing system to allow dynamic management of the errors and their corresponding error dialogs, wherein dynamic management includes maintaining the assigned order of the errors and one or more returned errors to correct the errors in the assigned ordered based on the priority-based predetermined criteria and further based on the configuration parameters.

20. The system of claim 19, wherein dynamic management further comprises listening to contents of the validation report to perform one or more tasks including facilitate resending of one or more errors and the configuration parameters to the first computing system for another round of validation and selectively displaying the errors.