Process flow analysis based on processing artifacts

• US 8,504,995 B2
• Filed: 05/09/2007
• Issued: 08/06/2013
• Est. Priority Date: 05/09/2007
• Status: Active Grant

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services Limited (Accenture PLC)
• Inventors: Neft, Mark
• Primary Examiner(s): Vu, Tuan A
• Application Number:
  US11/746,296
• Publication Number:
  US 20080282236A1
• Time in Patent Office: 2,281 Days
• Field of Search: 717/125, 717128-131, 709/201, 709/223, 709/224, 714/47.2, 705/7, 705/64, 705/400
• US Class Current: 717/130
• CPC Class Codes: G06F 11/28 by checking the correct order of processing G06F11/08 - G06F11/26 take precedence; monitoring patterns of pulse trains H03K5/19
• CPC Class Codes: G06F 11/3466 Performance evaluation by tracing or monitoring
• CPC Class Codes: G06F 2201/86 Event-based monitoring
• CPC Class Codes: G06F 2201/865 Monitoring of software
• CPC Class Codes: G06F 9/45516 Runtime code conversion or optimisation

Abstract

A plurality of reporting elements are applied to a process, which reporting elements, during operation of the process, generate processing artifacts each including a coordination identification (relative to a specific item flowing through the process), a service identification and a time stamp. Thereafter, flow of the item through the process may be analyzed based on the processing artifacts. The processing artifacts may be stored locally at each reporting element or centrally. In the presently preferred embodiment, the analysis of the flow of an item through the process includes generating an industry-standard representation of the flow based on the processing artifacts. In this manner, the present invention provides for a complete analysis of a given process, particularly business processes, through the collection of relatively simple, easily-generated processing artifacts.

Claims

1. A method comprising:

generating, by at least one processing device, instructions for a program, instructions for a first sub-program, and instructions for a second sub-program,

the program being to call the first sub-program based on an occurrence of a first service of a process of an item,

the program being to call the second sub-program based on an occurrence of a second service of the process of the item,

the program including code associated with a plurality of entry points and code associated with a plurality of exit points,

a first entry point, of the plurality of entry points, being associated with the first service,

a first exit point, of the plurality of exit points, being associated with the first service,

a second entry point, of the plurality of entry points, being associated with the second service,

a second exit point, of the plurality of exit points, being associated with the second service,

each of the plurality of entry points being different than each of the plurality of exit points,

applying, by the at least one processing device and based on execution of the generated instructions for the program, execution of the generated instructions for the first sub-program, and execution of the generated instructions for the second sub-program, a plurality of reporting elements to the first service of the process,

a first reporting element, of the plurality of reporting elements, being applied at the first entry point, and

a second reporting element, of the plurality of reporting elements, being applied at the first exit point;

applying, by the at least one processing device and based on execution of the generated instructions for the program, execution of the generated instructions for the first sub-program, and execution of the generated instructions for the second sub-program, a plurality of other reporting elements to the second service of the process,

the second service being heterogeneous from the first service,

a third reporting element, of the plurality of other reporting elements, being applied at the second entry point, and

a fourth reporting element, of the plurality of other reporting elements, being applied at the second exit point;

generating, by the at least one processing device and based on the first reporting element, the second reporting element, the third reporting element, and the fourth reporting element, first processing artifacts and second processing artifacts,

the first processing artifacts and second processing artifacts each comprising;

a coordination identification that is substantially unique to the item,

a service identification that is substantially unique to a portion of the process to which the reporting element is applied, and

a time stamp; and

analyzing, by the at least one processing device, a flow of the item through the process based on the first processing artifacts and the second processing artifacts by examining a representation of the flow of the item through the process,

the representation being based on a transformation of the first processing artifacts and the second processing artifacts to include a plurality of icons associated with the flow of the item through the process.

2. The method of claim 1, further comprising:

storing the first processing artifacts with the second processing artifacts,

where, when analyzing the flow of the item, the method includes;

accessing the stored first processing artifacts and the second processing artifacts to analyze the flow.

3. The method of claim 1, further comprising:

storing the first processing artifacts and the second processing artifacts in a log of processing artifacts,

where, when analyzing the flow of the item, the method includes;

using the log of processing artifacts to analyze the flow.

4. The method of claim 1,

where the representation is a sequence diagram illustrating the plurality of icons associated with the flow of the item through the process.

5. The method of claim 1, further comprising:

storing the first processing artifacts and the second processing artifacts prior to analyzing the flow of the item.

6. The method of claim 1, further comprising:

analyzing the flow of the item prior to storing the first processing artifacts and the second processing artifacts; and

storing the first processing artifacts and the second processing artifacts after analyzing the flow of the item.

7. The method of claim 1, further comprising:

generating instructions for a third sub-program;

applying, based on execution of the generated instructions for the third sub-program, one or more additional reporting elements to a third service of the process;

generating, based on the one or more additional reporting elements, third processing artifacts; and

storing the third processing artifacts for analysis.

8. The method of claim 7, further comprising:

analyzing the flow of the item through the process further based on the third processing artifacts.

9. An apparatus comprising:

a memory to store instructions; and

a processor to execute the instructions to;

generate instructions for a program, instructions for a first sub-program, and instructions for a second sub-program,

the program being to call the first sub-program based on an occurrence of a first service of a process of an item,

the program being to call the second sub-program based on an occurrence of a second service of the process of the item,

the program including code associated with a plurality of entry points and code associated with a plurality of exit points,

a first entry point, of the plurality of entry points, being associated with the first service,

a first exit point, of the plurality of exit points, being associated with the first service,

a second entry point, of the plurality of entry points, being associated with the second service,

a second exit point, of the plurality of exit points, being associated with the second service,

each of the plurality of entry points being different than each of the plurality of exit points,

apply, based on execution of the generated instructions for the program, execution of the generated instructions for the first sub-program, and execution of the generated instructions for the second sub-program, a plurality of reporting elements to the first service of the process,

a first reporting element, of the plurality of reporting elements, being applied at the first entry point, and

a second reporting element, of the plurality of reporting elements, being applied at the first exit point;

apply, based on execution of the generated instructions for the program, execution of the generated instructions for the first sub-program, and execution of the generated instructions for the second sub-program, a plurality of other reporting elements to the second service of the process,

the second service being heterogeneous from the first service,

a third reporting element, of the plurality of other reporting elements, being applied at the second entry point, and

a fourth reporting element, of the plurality of other reporting elements, being applied at the second exit point;

generate, based on the first reporting element, the second reporting element, the third reporting element, and the fourth reporting element, first processing artifacts and second processing artifacts,

the first processing artifacts and second processing artifacts each comprising;

a coordination identification that is substantially unique to the item,

a service identification that is substantially unique to a portion of the process to which the reporting element is applied, and

a time stamp; and

analyze a flow of the item through the process based on the first processing artifacts and the second processing artifacts by examining a representation of the flow of the item through the process,

the representation being based on a transformation of the first processing artifacts and the second processing artifacts to include a plurality of icons associated with the flow of the item through the process.

10. The apparatus of claim 9, where the processor is further to:

store the first processing artifacts with the second processing artifacts,

where, when analyzing the flow of the item, the processor is further to;

access the stored first processing artifacts and the second processing artifacts to analyze the flow.

11. The apparatus of claim 9, where the processor is further to:

store the first processing artifacts and the second processing artifacts in a log of processing artifacts,

where, when analyzing the flow of the item, the processor is further to;

use the log of processing artifacts to analyze the flow.

12. The apparatus of claim 9, where the representation is a sequence diagram illustrating the plurality of icons associated with the flow of the item through the process.

13. The apparatus of claim 9, where the processor is further to:

store the first processing artifacts and the second processing artifacts prior to analyzing the flow of the item.

14. The apparatus of claim 9, where the processor is further to:

analyze the flow of the item prior to storing the first processing artifacts and the second processing artifacts; and

store the first processing artifacts and the second processing artifacts after analyzing the flow of the item.

15. The apparatus of claim 9, where the processor is further to:

generate instructions for a third sub-program;

apply, based on execution of the generated instructions for the third sub-program, one or more additional reporting elements to a third service of the process;

generate, based on the one or more additional reporting elements, third processing artifacts; and

store the third processing artifacts for analysis.

16. The apparatus of claim 15, where the processor is further to:

analyze the flow of the item through the process further based on the third processing artifacts.

17. A non-transitory computer-readable medium storing instructions, the instructions comprising:

one or more instructions which, when executed by at least one processor, cause the at least one processor to;

generate instructions for a program, instructions for a first sub-program, and instructions for a second sub-program,

the program being to call the first sub-program based on an occurrence of a first service of a process of an item,

the program being to call the second sub-program based on an occurrence of a second service of the process of the item,

the program including code associated with a plurality of entry points and code associated with a plurality of exit points,

a first entry point, of the plurality of entry points, being associated with the first service,

a first exit point, of the plurality of exit points, being associated with the first service,

a second entry point, of the plurality of entry points, being associated with the second service,

a second exit point, of the plurality of exit points, being associated with the second service,

each of the plurality of entry points being different than each of the plurality of exit points,

apply, based on execution of the generated instructions for the program, execution of the generated instructions for the first sub-program, and execution of the generated instructions for the second sub-program, a plurality of reporting elements to the first service of the process,

a first reporting element, of the plurality of reporting elements, being applied at the first entry point, and

a second reporting element, of the plurality of reporting elements, being applied at the first exit point;

apply, based on execution of the generated instructions for the program, execution of the generated instructions for the first sub-program, and execution of the generated instructions for the second sub-program, a plurality of other reporting elements to the second service of the process,

the second service being heterogeneous from the first service,

a third reporting element, of the plurality of other reporting elements, being applied at the second entry point, and

a fourth reporting element, of the plurality of other reporting elements, being applied at the second exit point;

generate, based on the first reporting element, the second reporting element, the third reporting element, and the fourth reporting element, first processing artifacts and second processing artifacts,

the first processing artifacts and second processing artifacts each comprising;

a coordination identification that is substantially unique to the item,

a service identification that is substantially unique to a portion of the process to which the reporting element is applied, and

a time stamp; and

analyze a flow of the item through the process based on the first processing artifacts and the second processing artifacts by examining a representation of the flow of the item through the process,

the representation being based on a transformation of the first processing artifacts and the second processing artifacts to include a plurality of icons associated with the flow of the item through the process.

18. The non-transitory computer-readable medium of claim 17, further comprising:

one or more instructions to store the first processing artifacts with the second processing artifacts,

where, when analyzing the flow of the item, the processor is further to;

access the stored first processing artifacts and the second processing artifacts to analyze the flow.

19. The non-transitory computer-readable medium of claim 17, further comprising:

one or more instructions to store the first processing artifacts and the second processing in a log of processing artifacts,

where the one or more instructions to analyze the flow of the item include;

one or more instructions to use the log of processing artifacts to analyze the flow.

20. The non-transitory computer-readable medium of claim 17, where the representation is a sequence diagram illustrating the plurality of icons associated with the flow of the item through the process.

21. The non-transitory computer-readable medium of claim 17, further comprising:

one or more instructions to store the first processing artifacts and the second processing prior to analyzing the flow of the item.

22. The non-transitory computer-readable medium of claim 17, further comprising:

one or more instructions to analyze the flow of the item prior to storing the first processing artifacts and the second processing artifacts; and

one or more instructions to store the first processing artifacts and the second processing after analyzing the flow of the item.

23. The non-transitory computer-readable medium of claim 17, further comprising:

one or more instructions to generate instructions for a third sub-program;

one or more instructions to apply, based on execution of the generated instructions for the third sub-program, one or more additional reporting elements to a third service of the process;

one or more instructions to generate, based on the one or more additional reporting elements, third processing artifacts; and

one or more instructions to store the third processing artifacts for analysis.

24. The non-transitory computer-readable medium of claim 23, further comprising:

one or more instructions to analyze the flow of the item through the process further based on the third processing artifacts.