System and method for displaying a called party calendar on a voice over IP phone display

• US 8,509,220 B2
• Filed: 03/26/2009
• Issued: 08/13/2013
• Est. Priority Date: 03/26/2009
• Status: Active Grant

• Current Assignee: Mitel Networks Corporation
• Original Assignee: Mitel Networks Corporation
• Inventors: Couse, Peter Francis
• Primary Examiner(s): ADDY, THJUAN KNOWLIN
• Application Number:
  US12/383,719
• Publication Number:
  US 20100246565A1
• Time in Patent Office: 1,601 Days
• Field of Search: 379/221, 379/202.01, 379/201.01, 379/201.1, 379/201.07, 370/352
• US Class Current: 370/352
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2201/42 Graphical user interfaces
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 3/42161 via computer interface
• CPC Class Codes: H04M 3/42374 where the information is provided to a monitoring entity such as a potential calling party or a call processing server
• CPC Class Codes: H04M 3/563 User guidance or feature selection
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42

Abstract

A system and method for displaying a contact'"'"'s availability information on a display of a voice over internet protocol (IP) phone includes sending a request for a selected telephone contact'"'"'s availability information. The request is from the IP phone to a web service calendar module operable on a web server connected to the IP phone. The telephone contact'"'"'s availability information is extracted from an application server connected to the web server. The availability information is formatted for display in a graphical user interface on the IP phone. The availability information for the telephone contact is then displayed on the IP phone to enable a user to determine when the selected telephone contact is available to receive a telephone call.

Claims

1. A system for displaying a telephone contact'"'"'s availability, comprising:

a voice over internet protocol (IP) phone having a display screen;

a web server in communication with the IP phone and with an application server having a central data repository for a contact and calendar application;

a web service calendar module operable on the web server and configured to extract contact and calendar information from the central data repository for the telephone contact, said calendar information comprising at least one of the telephone contact available time and busy time;

a web application module operable on the web server and configured to format the contact and calendar information for display on the IP phone display screen to enable a user to determine the telephone contact'"'"'s availability based on the contact'"'"'s calendar information;

wherein the application server is coupled to a computing device to enable the telephone contact to enter his or her calendar information using the computing device.

2. A system as in claim 1, wherein the application server is selected from the group consisting of a Microsoft Exchange server, a Linux mail server, and an Apple mail server.

3. A system as in claim 1, wherein the web server is selected from the group consisting of an Apache web server, a Microsoft IIS server, and a Google Web server.

4. A system as in claim 1, wherein the application server, the web server, and the IP phone are connected over at least one of a local area network, a wide area network, and an Internet connection.

5. A system as in claim 1, further comprising an application programming interface operable on the IP phone and configured to enable external applications to be displayed on the IP phone'"'"'s display screen.

6. A method for displaying a contact'"'"'s availability information on a display of a voice over internet protocol (IP) phone, comprising:

storing the contact'"'"'s availability information into a central data repository;

sending a request for a selected telephone contact'"'"'s availability information from the IP phone to a web service calendar module operable on a web server, wherein the IP phone and the web server are connected through a network;

extracting the selected telephone contact'"'"'s availability information from an application server connected to the web server through the network, wherein the application server operates the central data repository;

formatting the availability information for display in a graphical interface on the IP phone, wherein the information is formatted using a web application module operable on the web server; and

displaying the availability information for the telephone contact on the IP phone to enable a user to determine when the selected telephone contact is available to receive a telephone call and wherein displaying the availability information further comprises displaying at least one of the telephone contact'"'"'s available time and busy time;

wherein the application server is coupled to a computing device to enable the contact to enter the availability information using the computing device.

7. A method as in claim 6, wherein sending the request further comprises sending the request for the selected telephone contact'"'"'s availability through the IP phone'"'"'s application programming interface.

8. A method as in claim 6, wherein extracting the contact'"'"'s availability information from an application server further comprises extracting the user'"'"'s availability information from a messaging server using the web service calendar module, wherein the application server is selected from the group consisting of a Microsoft Exchange server, a Linux mail server, and an Apple mail server.

9. A method as in claim 6, further comprising entering the contact'"'"'s availability information using the computer operating a calendaring application compatible with the central data repository.

10. A method as in claim 6, further comprising sending the formatted availability information to the IP phone for display through the IP phone'"'"'s application programming interface.

11. A method as in claim 6, further comprising selecting a calendar callback on the IP phone when the selected telephone contact is currently busy.

12. A method as in claim 6, further comprising selecting a selected available time slot based on the telephone contact'"'"'s availability information displayed on the IP phone, wherein at least one of a visual and an auditory reminder are provided to enable the user to call the telephone contact at the first available time.

13. A method as in claim 6, further comprising displaying a notice on the selected telephone contact'"'"'s IP phone display when a user has selected a phone call request at an available time slot of the telephone contact based on the telephone contacts availability information displayed on the user'"'"'s IP phone to enable the selected telephone contact to know that the user will call at the selected time slot.

14. A method as in claim 13, further comprising displaying the notice on the selected telephone contact'"'"'s calendaring application on the selected telephone contact'"'"'s computer.

15. A method as in claim 13, further comprising providing the selected telephone contact with an option to reject the user'"'"'s phone call request and ignore the phone call request.

16. A method for displaying multiple contacts availability information on a display of a voice over internet protocol (IP) phone, comprising:

storing the multiple contacts availability information into a central data repository;

selecting at least two telephone contacts using a graphical user interface on the IP phone;

sending a request for the at least two telephone contact'"'"'s availability information from the IP phone to a web service calendar module;

extracting the at least two telephone contact'"'"'s availability information from the central data repository in an application server in communication with the web service calendar module;

determining a mutually available time for the at least two telephone contacts based on the contacts availability information;

formatting the availability information for display in a graphical interface on the IP phone; and

displaying the availability information for the at least two telephone contacts on the IP phone to enable a user to determine when the at least two telephone contacts are available to receive a telephone call, and wherein displaying the availability information further comprises displaying at least one of the at least two telephone contact'"'"'s available time and busy time;

wherein the application server is coupled to one or more computing devices to enable the multiple contacts to enter the availability information using one or more computing devices.

17. A method as in claim 16, further comprising displaying a notice on each of the selected telephone contacts IP phone display when a user has selected a phone call request at a mutually available time slot of the telephone contacts based on the telephone contacts availability information displayed on the user'"'"'s IP phone to enable the selected telephone contacts to know that the user will call at the selected time slot.