Method of facilitating access to IP-based emergency services
First Claim
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1. A device for requesting emergency assistance, comprising:
- a processing unit;
a browser module to download emergency reporting software over a network, the emergency reporting software for execution by the processing unit;
a touch-sensitive display screen;
a display logic unit coupled to the processing unit and the display screen;
wherein the display screen displays an icon, the display logic unit to send a first indication to the processing unit when a user touches the icon;
a communication module coupled to the processing unit, the processing unit to send a second indication to the communication module, wherein the second indication is in response to the first indication;
the communication module to deliver a help request message to an emergency service center, wherein delivering the help request message is in response to the second indication, the help request message being in a format for delivery to a support service provider prior to transmission to the emergency service center;
wherein the help request message contains an identity of the user, a location of the user, medical information about the user and a time when the user activated the emergency alert activation function.
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Abstract
A method of responding to an emergency includes monitoring for an internet protocol based help request message; receiving the help request message; evaluating the help request message and additional information; and dispatching emergency help in response to the help request message and the additional information.
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Citations
13 Claims
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1. A device for requesting emergency assistance, comprising:
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a processing unit; a browser module to download emergency reporting software over a network, the emergency reporting software for execution by the processing unit; a touch-sensitive display screen; a display logic unit coupled to the processing unit and the display screen; wherein the display screen displays an icon, the display logic unit to send a first indication to the processing unit when a user touches the icon; a communication module coupled to the processing unit, the processing unit to send a second indication to the communication module, wherein the second indication is in response to the first indication; the communication module to deliver a help request message to an emergency service center, wherein delivering the help request message is in response to the second indication, the help request message being in a format for delivery to a support service provider prior to transmission to the emergency service center; wherein the help request message contains an identity of the user, a location of the user, medical information about the user and a time when the user activated the emergency alert activation function. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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Specification