System and method for providing personalized reverse 911 service
First Claim
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1. A method for providing personalized reverse 911 services, comprising:
- receiving a 911 call indication, the 911 call indication based at least in part on a determination that 911 has been dialed via a communication device;
connecting the communications device to a 911 service over a communications network via an analog telephone adapter (ATA), the ATA being interposed between the communications device and the communications network;
reviewing a reverse 911 profile associated with the ATA initiating the 911 call;
determining one or more call treatments to be performed based on the reverse 911 profile; and
providing instructions for performing the one or more call treatments.
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Abstract
Systems and methods for providing personalized reversed 911 services are provided. In accordance with exemplary embodiments, a 911 call indication is received. This 911 call indication triggers a review of at least one reverse 911 profile associated with media gateway device initiating the 911 call. One or more call treatments to be performed based on the reverse 911 profiles are determined. Instructions for performing the one or more call treatments may then be generated and forwarded to one or more appropriate components.
107 Citations
20 Claims
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1. A method for providing personalized reverse 911 services, comprising:
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receiving a 911 call indication, the 911 call indication based at least in part on a determination that 911 has been dialed via a communication device; connecting the communications device to a 911 service over a communications network via an analog telephone adapter (ATA), the ATA being interposed between the communications device and the communications network; reviewing a reverse 911 profile associated with the ATA initiating the 911 call; determining one or more call treatments to be performed based on the reverse 911 profile; and providing instructions for performing the one or more call treatments. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. An analog telephone adapter (ATA) for providing personalized reverse 911 service, comprising:
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a profile database containing at least one reverse 911 profile, the reverse 911 profile comprising one or more call treatments; a reverse 911 management module configured to determine that 911 has been dialed via a communication device and review the reverse 911 profile to determine the one or more call treatments to be performed based on the reverse 911 profile; and a communication module configured to connect the communications device to a 911 service via a communications network and provide instructions for performing the one or more call treatments, the ATA being interposed between the communications device and a communications network. - View Dependent Claims (16, 17)
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18. A non-transitory machine readable medium having embodied thereon a program, the program being executable by a processor to perform a method for personalized reverse 911 services, the method comprising:
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receiving a 911 call indication, the 911 call based at least in part on a determination that 911 has been dialed via a communication device; connecting the communications device to a 911 service over a communications network via an analog telephone adapter (ATA), the ATA being interposed between the communications device and the communications network; reviewing a reverse 911 profile associated the ATA initiating the 911 call; determining one or more call treatments to be performed based on the reverse 911 profile; and providing instructions for performing the one or more call treatments. - View Dependent Claims (19, 20)
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Specification