Labor resource testing system and method

• US 8,517,742 B1
• Filed: 05/17/2005
• Issued: 08/27/2013
• Est. Priority Date: 05/17/2005
• Status: Active Grant

• Current Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Original Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Inventors: Johnson, Charles Earl, Kaupa, Frank
• Primary Examiner(s): Thai, Xuan
• Assistant Examiner(s): CARLOS, ALVIN LEABRES
• Application Number:
  US10/908,560
• Time in Patent Office: 3,024 Days
• Field of Search: 345/157, 434/118, 434/156, 434/178, 434/219, 434/236, 434/258, 434/276, 434/317, 434/322, 434/323, 434/350, 434/353, 434/354, 434/362, 434/535, 434/363, 463/9, 463/42, 600/300, 600/558, 700/83, 700/90, 702/108, 702/119, 702/185, 702/189, 705/7, 705/8, 705/9, 705/10, 705/11, 705/400, 706/11, 706/16, 706/21, 706/45, 706/60, 707/1, 707/5, 707/10, 707/102, 707/104.1, 709/219, 709/220, 710/9, 713/184, 714/4, 714/38, 714/46, 715/500, 715/513, 715/705, 715/744, 717/101, 717/124, 703/22, 704/1
• US Class Current: 434/323
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

A system and method for testing labor resources is disclosed. The method includes defining core skill set requirements for a project and/or job and defining each according to expertise and experience requirements is disclosed. The defined skill set requirements and their corresponding expertise levels are provided into a tool via a web interface where they are used to compile an examination from questions selected from a database. The invention further administers the compiled examination to one or more candidates, scores the examination, transmits results and analysis to a hiring manager and accepts subjective input from the hiring manger following a personal interview. Subjective input is used to adjust future weighting values of the examination questions.

Claims

1. A system comprising:

a tangible, non-transitory memory communicating with a processor for providing an assessment of a labor resource,

the tangible, non-transitory memory having instructions stored thereon that, in response to execution by the processor, cause the processor to perform operations comprising;

enabling, by the processor, selection of a skill requirement that is expected of an ideal labor resource from a plurality of skill requirements;

enabling, by the processor, input of a skill level associated with the selected skill requirement that is expected of the ideal labor resource;

determining, by the processor, at least one examination question of an examination for assessing the labor resource based on the selected skill requirement and the inputted skill level, wherein a weighting attribute is associated with the at least one examination question;

receiving, by the processor, an answer to the at least one examination question from the labor resource within a predetermined timeframe;

verifying, by the processor, all examination questions of the examination are answered;

scoring, by the processor, the answer to create at least a portion of an examination score, wherein the examination score is based, at least in part, on the weighting attribute associated with the at least one examination question and the verifying of the completed examination;

enabling, by the processor, a plurality of subjective scores corresponding to the at least one examination question to be inputted into a database, the plurality of subjective scores being based on a plurality of pre-hiring interviews of a plurality of labor resources, and the plurality of subjective scores being different from the examination score;

adjusting, by the processor, in response a predetermined number of the plurality of subjective scores corresponding to the at least one examination question having been inputted into the database, the weighting attribute associated with the at least one examination question based on the plurality of subjective scores and the examination score;

establishing, by the processor, a compensation rate for the labor resource based on a compensation rate matrix and the examination score, wherein the compensation rate matrix is defined based on the skill requirement and the skill level;

comparing, by the processor, the established compensation rate to a predetermined pre-stored compensation rate threshold not to be exceeded; and

creating, by the processor, a report including the examination score and the established compensation rate.

2. The system of claim 1, further comprising providing a status of the answer associated with the labor resource.

3. The system of claim 2, further comprising:

performing an analysis of the answer to obtain at least one of examination time and labor resource comparisons; and

creating a report based upon the examination score and the analysis.

4. The system of claim 3, further comprising adjusting weight values for the at least one examination question based upon an interview of the labor resource following the examination.

5. The system of claim 4, wherein the skill level includes a level based upon an experience timeframe threshold.

6. The system of claim 5, wherein the at least one examination question is based on an experience timeframe threshold.

7. The system of claim 6, wherein the at least one examination question is created by a user.

8. An article of manufacture including a non-transitory, tangible computer readable medium having instructions stored thereon that, in response to execution by a computer-based system for providing an assessment of a labor resource, cause the computer-based system to perform operations comprising:

enabling, by the computer based system, selection of a skill requirement that is expected of an ideal labor resource from a plurality of skill requirements;

receiving, by the computer based system, an inputted skill level associated with the selected skill requirement that is expected of the ideal labor resource;

determining, by the computer based system, at least one examination question of an examination for assessing the labor resource based on the selected skill requirement and the inputted skill level, wherein a weighting attribute is associated with the at least one examination question;

receiving, by the computer based system, an answer to the at least one examination question from the labor resource within a predetermined timeframe;

verifying, by the computer based system, all examination questions of the examination are answered;

scoring, by the computer based system, the answer to create at least a portion of an examination score, wherein the examination score is based, at least in part, on the weighting attribute associated with the at least one examination question and the verifying of the completed examination;

enabling, by the computer based system, a plurality of subjective scores corresponding to the at least one examination question to be inputted into a database, the plurality of subjective scores being based on a plurality of pre-hiring interviews of a plurality of labor resources, and the plurality of subjective scores being different from the examination score;

adjusting, by the computer based system, in response to a predetermined number of the plurality of subjective scores corresponding to the at least one examination question having been inputted into the database, the weighting attribute associated with the at least one examination question based on the plurality of subjective scores and the examination score;

establishing, by the computer based system, the compensation rate for the labor resource based on a compensation rate matrix and the examination score, wherein the rate compensation matrix is defined based on the skill requirement and the skill level;

comparing, by the computer based system, the established compensation rate to a predetermined pre-stored compensation rate threshold not to be exceeded; and

creating, by the computer based system, a report including the examination score and the established compensation rate.

9. The computer readable medium of claim 8, further comprising displaying the examination question to the labor resource.

10. The computer readable medium of claim 8, wherein the labor resource is rejected based on exceeding the compensation rate threshold.

11. A method comprising:

enabling, by a computer based system for providing an assessment of a labor resource, selection of a skill requirement that is expected of an ideal labor resource from a plurality of skill requirements;

receiving, by the computer based system, an inputted skill level associated with the selected skill requirement that is expected of the ideal labor resource;

determining, by the computer based system, at least one examination question of an examination for assessing the labor resource based on the selected skill requirement and the inputted skill level, wherein a weighting attribute is associated with the at least one examination question;

receiving, by the computer based system, an answer to the at least one examination question from the labor resource within a predetermined timeframe;

verifying, by the computer based system, all examination questions of the examination are answered;

scoring, by the computer based system, the answer to create at least a portion of an examination score, wherein the examination score is based, at least in part, on the weighting attribute associated with the at least one examination question and the verifying of the completed examination;

enabling, by the computer based system, a plurality of subjective scores corresponding to the at least one examination question to be inputted into a database, the plurality of subjective scores being based on a plurality of pre-hiring interviews of a plurality of labor resources, and the plurality of subjective scores being different from the examination score;

adjusting, by the computer based system, in response to a predetermined number of the plurality of subjective scores corresponding to the at least one examination question having been inputted into the database, the weighting attribute associated with the at least one examination question based on the plurality of subjective scores and the examination score;

established, by the computer based system, a compensation rate for the labor resource based on a compensation rate matrix and the examination score, wherein the compensation rate matrix is defined based on the skill requirement and the skill level;

comparing, by the computer based system, the established compensation rate to a predetermined pre-stored compensation rate threshold not to be exceeded; and

creating, by the computer based system, a report including the examination score and the established compensation rate.

12. The method of claim 11, wherein the labor resource is rejected based on exceeding the compensation rate threshold.

13. The method of claim 12, wherein the method further includes providing a status of the answer associated with the labor resource.

14. The method of claim 13, wherein the method further includes:

performing an analysis of the answer to obtain at least one of examination time and labor resource comparisons; and

creating a report based upon the examination score and the analysis.

15. The method of claim 14, wherein the method further includes adjusting weighting values for the at least one examination question based upon an interview of the labor resource following the examination.

16. The method of claim 15, wherein the skill level includes a level based upon an experience timeframe threshold.

17. The method of claim 16, wherein the at least one examination question is based on an experience timeframe threshold.

18. The method of claim 17, wherein the at least one examination question is created by a user.