Identification of health risks and suggested treatment actions

• US 8,521,553 B2
• Filed: 04/07/2008
• Issued: 08/27/2013
• Est. Priority Date: 10/02/2007
• Status: Active Grant

• Current Assignee: American Well Corporation (Amwell Incorporated)
• Original Assignee: American Well Corporation (Amwell Incorporated)
• Inventors: Schoenberg, Roy
• Primary Examiner(s): Dunham, Jason
• Assistant Examiner(s): MISIASZEK, AMBER ALTSCHUL
• Application Number:
  US12/098,720
• Publication Number:
  US 20090089097A1
• Time in Patent Office: 1,968 Days
• Field of Search: 705 2- 4
• US Class Current: 705/2
• CPC Class Codes: G16H 40/67 for remote operation
• CPC Class Codes: G16H 50/20 for computer-aided diagnosis, e.g. based on medical expert systems
• CPC Class Codes: G16H 50/30 for calculating health indices; for individual health risk assessment
• CPC Class Codes: G16H 70/20 relating to practices or guidelines
• CPC Class Codes: G16Z 99/00 Subject matter not provided for in other main groups of this subclass

Abstract

Using a brokerage system, a consumer of services is matched with a service provider and a comprehensive health management plan is generated for the consumer during the consumer'"'"'s interaction with the brokerage system. The brokerage system uses a rules engine to identify one or more conditions of the consumer'"'"'s health and generate one or more follow-up actions based at least in part on the consumer'"'"'s identified health condition. The consumer is notified of at least one of the identified conditions and the generated follow-up actions.

Claims

1. A computer-implemented method comprises:

accessing, over a network by a computing system, aggregated health data for a consumer of medical services from one or more health data repositories;

applying one or more rules to the aggregated health data to identify one or more conditions of the consumer'"'"'s health;

producing one or more medical topics to cover during a consultation between the consumer of medical services and a provider of medical services, with the one or more medical topics based at least in part on the consumer'"'"'s one or more identified health conditions;

generating, by the computing system, a graphical user interface that when rendered on a display device, renders a visual representation of at least one of the one or more medical topics to notify the consumer of at least one of the one or more medical topics, with at least one of the one or more medical topics juxtaposed to a link, which causes an establishment of a communication channel between an available provider of medical services and the consumer of medical services;

sending, by the computer system over the network, the graphical user interface; and

receiving, over the network, a selection of the link to establish the communication channel between the available provider of medical services and the consumer of medical services.

2. The computer-implemented method of claim 1 wherein the link is a first link and wherein the graphical user interface further comprises:

a second link, selection of which causes the computing system to identify a provider of medical services associated with one or more attributes that define a suitable provider of medical services; and

a third link, selection of which causes the computing system to add one or more medical topics to the list of medical topics.

3. The computer-implemented method of claim 1 further comprising:

notifying the provider of medical services of at least one of the medical topics.

4. The method of claim 1 wherein the graphical user interface is a first graphical user interface and wherein the method further comprises:

generating by the computing system a second graphical user interface that when rendered on the display device renders for the service provider one or more visual representations of one or more proposed health conditions, with the one or more visual representations juxtaposed to a first set of one or more links, selection of the one or more links in the first set causing one or more corresponding first messages to be sent to the computing system indicating that the service provider has rejected one or more of the proposed health conditions, and with the one or more visual representations also juxtaposed to a second set of one or more links, selection of the one or more links in the second set causing one or more corresponding second messages to be sent to the computing system indicating that the service provider has accepted one or more of the proposed health conditions;

receiving based on the service provider'"'"'s selection of one of the links in the second set a notification of the provider'"'"'s acceptance of the one or more proposed health conditions; and

generating, by the computing system, a list of the health conditions of the consumer of services by;

adding the provider'"'"'s accepted one or more health conditions to a prior list of health conditions associated with the consumer of services.

5. The method of claim 4 further comprising:

notifying the consumer of the consolidated health conditions.

6. The method of claim 1 wherein the graphical user interface is a first graphical user interface, the method further comprising:

generating by the computing system a second graphical user interface that when rendered on the display device, displays for the service provider one or more proposed follow-up actions;

receiving a notification of the provider'"'"'s acceptance of the one or more proposed follow-up actions; and

consolidating the provider'"'"'s accepted one or more follow-up actions with prior follow-up actions.

7. The method of claim 6 further comprising:

notifying the consumer of the consolidated follow-up actions.

8. The method of claim 1 wherein the medical topics comprise at least one of recommendations to consult with one or more service providers, follow-up actions for the consumer to complete, and follow-up actions that are added to a consumer'"'"'s profile.

9. The method of claim 1 further comprising notifying the consumer through a consumer selected communication channel.

10. The method of claim 1 further comprising notifying the consumer using a consumer'"'"'s preferred communication channel.

11. A computer program product residing on a non-transitory computer readable medium, the computer program product comprising instructions for causing a computing system to:

access, over a network, aggregated health data for the consumer of medical services from one or more health data repositories;

apply one or more rules to the aggregated health data to identify one or more conditions of the consumer'"'"'s health;

produce one or more medical topics to cover during a consultation between the consumer of medical services and a provider of medical services, with the one or more medical topics based at least in part on the consumer'"'"'s one or more identified health conditions;

generate a graphical user interface that when rendered on a display device, renders a visual representation of at least one of the one or more medical topics to notify the consumer of at least one of the one or more medical topics, with at least one of the one or more medical topics juxtaposed to a link, which causes an establishment of a communication channel between an available provider of medical services and the consumer of medical services;

send, over the network, the graphical user interface; and

receive, over the network, a selection of the link to establish the communication channel between the available provider of medical services and the consumer of medical services.

12. The computer program product of claim 11 wherein instructions to generate a list of medical topics further comprises instructions to:

collect the consumer'"'"'s health care information; and

classifying the consumer'"'"'s collected health care information.

13. The computer program product of claim 11 further comprising instructions to:

notify the provider of medical services of at least one of the medical topics.

14. The computer program product of claim 11 wherein the graphical user interface is a first graphical user interface and wherein the computer program product further comprises instructions to:

generate a second graphical user interface that when rendered on the display device renders for the service provider one or more visual representations of one or more proposed health conditions, with the one or more visual representations juxtaposed to a first set of one or more links, selection of the one or more links in the first set causing one or more corresponding first messages to be sent to the computing system indicating that the service provider has rejected one or more of the proposed health conditions, and with the one or more visual representations also juxtaposed to a second set of one or more links, selection of the one or more links in the second set causing one or more corresponding second messages to be sent to the computing system indicating that the service provider has accepted one or more of the proposed health conditions;

receive based on the service provider'"'"'s selection of one of the links in the second set a notification of the provider'"'"'s acceptance of the one or more proposed health conditions; and

generate a list of the health conditions of the consumer of services by;

adding the provider'"'"'s accepted one or more health conditions to a prior list of health conditions associated with the consumer of services.

15. The computer program product of claim 14 further comprising instructions to:

notify the consumer of the consolidated health conditions.

16. The computer program product of claim 11 wherein the graphical user interface is a first graphical user interface, the computer program product further comprising instructions to:

generate a second graphical user interface that when rendered on the display device displays for the service provider one or more proposed follow-up actions;

receive a notification of the provider'"'"'s acceptance of the one or more proposed follow-up actions; and

consolidate the provider'"'"'s accepted one or more follow-up actions with prior follow-up actions.

17. The computer program product of claim 16 further comprising instructions to:

notify the consumer of the consolidated follow-up actions.

18. The computer program product of claim 11 wherein the medical topics comprise at least one of recommendations to consult with one or more service providers, follow-up actions for the consumer to complete, and follow-up actions that are added to a consumer'"'"'s profile.

19. The computer program product of claim 11 further comprising instructions to notify the consumer through a consumer selected communication channel.

20. The computer program product of claim 11 further comprising instructions to notify the consumer using a consumer'"'"'s preferred communication channel.

21. An apparatus comprising:

a processor; and

a computer program product residing on a computer readable storage medium for producing an agenda for a consumer of services, the computer program product comprising instructions for causing the processor to;

access, over a network, aggregated health data for the consumer of medical services from one or more health data repositories;

apply one or more rules to the aggregated health data to identify one or more conditions of the consumer'"'"'s health;

produce one or more medical topics to cover during a consultation between the consumer of medical services and a provider of medical services, with the one or more medical topics based at least in part on the consumer'"'"'s one or more identified health conditions;

generate a graphical user interface that when rendered on a display device, renders a visual representation of at least one of the one or more medical topics to notify the consumer of at least one of the one or more medical topics, with at least one of the one or more medical topics juxtaposed to a link, which causes an establishment of a communication channel between an available provider of medical services and the consumer of medical services;

send, over the network, the graphical user interface; and

receive, over the network, a selection of the link to establish the communication channel between the available provider of medical services and the consumer of medical services.

22. The apparatus of claim 21 wherein instructions to generate a list of medical topics further comprise instructions to:

collect the consumer'"'"'s health care information; and

classifying the consumer'"'"'s collected health care information.

23. The apparatus of claim 21 further comprising instructions to:

notify the provider of medical services of at least one of the medical topics.

24. The apparatus of claim 21 wherein the graphical user interface is a first graphical user interface and wherein the computer program product further comprises instructions to:

generate a second graphical user interface that when rendered on the display device renders for the service provider one or more visual representations of one or more proposed health conditions, with the one or more visual representations juxtaposed to a first set of one or more links, selection of the one or more links in the first set causing one or more corresponding first messages to be sent to the computing system indicating that the service provider has rejected one or more of the proposed health conditions, and with the one or more visual representations also juxtaposed to a second set of one or more links, selection of the one or more links in the second set causing one or more corresponding second messages to be sent to the computing system indicating that the service provider has accepted one or more of the proposed health conditions;

receive based on the service provider'"'"'s selection of one of the links in the second set a notification of the provider'"'"'s acceptance of the one or more proposed health conditions; and

generate a list of the health conditions of the consumer of services by;

adding the provider'"'"'s accepted one or more health conditions to a prior list of health conditions associated with the consumer of services.

25. The apparatus of claim 24 further comprising instructions to:

notify the consumer of the consolidated health conditions.

26. The apparatus of claim 21 wherein the graphical user interface is a first graphical user interface, the computer program product further comprising instructions to:

generate a second graphical user interface that when rendered on the display device displays for the service provider one or more proposed follow-up actions;

receive a notification of the provider'"'"'s acceptance of the one or more proposed follow-up actions; and

consolidate the provider'"'"'s accepted one or more follow-up actions with prior follow-up actions.

27. The apparatus of claim 26 further comprising instructions to:

notify the consumer of the consolidated follow-up actions.

28. The apparatus of claim 21 wherein the medical topics comprise at least one of recommendations to consult with one or more service providers, follow-up actions for the consumer to complete, and follow-up actions that are added to a consumer'"'"'s profile.

29. The apparatus of claim 21 further comprising instructions to notify the consumer through a consumer selected communication channel.

30. The apparatus of claim 21 further comprising instructions to notify the consumer using a consumer'"'"'s preferred communication channel.