Location based call routing for call answering services
First Claim
1. A system for manipulating call redirection, the system comprising:
- a proximity zone database storing proximity zone data received from one or more of a mobile telephone of a subscriber and a computing device associated with the subscriber; and
a call direction control system coupled to the proximity zone database to;
receive a first call directed to a mobile telephone number of the mobile telephone of the subscriber;
place a second call;
to a telephone number of a telephone device within a proximity zone associated with the computing device when the proximity zone data in a call redirection message sent by the computing device indicates that the mobile telephone is in electrical contact with a charging device that is coupled to the computing device, wherein the computing device is external to the charging device and is coupled to a network via a network access point;
to the telephone number of the telephone device when the proximity zone data from the mobile telephone indicates that the mobile telephone is in wireless communication with a wireless network access point within the first proximity zone; and
to the mobile telephone number of the mobile telephone of the subscriber when the proximity zone data in the call redirection message indicates that the mobile telephone is no longer in electrical contact with the charging device that is coupled to the computing device; and
after the subscriber answers the second call, prompt the subscriber with a plurality of options comprising;
a first option to answer the first call; and
a second option to route the first call to voice mail.
1 Assignment
0 Petitions
Accused Products
Abstract
In one particular embodiment, the disclosure is directed to a method of processing a call. The method includes receiving location data, storing the location data in a data record, receiving a first call, playing an announcement, prompting for a caller'"'"'s name, receiving the caller'"'"'s name, and retrieving the data record. The location data is received via an interconnected network. The location data is derived from a proximity sensor that is configured to provide a proximity determination with respect to a mobile device of a subscriber and the proximity sensor. The first call is received at a primary destination address associated with the subscriber. The data record is retrieved to identify a selected address that identifies a communication device of the subscriber. The communication device is located within a proximity zone proximate to the proximity sensor.
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Citations
17 Claims
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1. A system for manipulating call redirection, the system comprising:
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a proximity zone database storing proximity zone data received from one or more of a mobile telephone of a subscriber and a computing device associated with the subscriber; and a call direction control system coupled to the proximity zone database to; receive a first call directed to a mobile telephone number of the mobile telephone of the subscriber; place a second call; to a telephone number of a telephone device within a proximity zone associated with the computing device when the proximity zone data in a call redirection message sent by the computing device indicates that the mobile telephone is in electrical contact with a charging device that is coupled to the computing device, wherein the computing device is external to the charging device and is coupled to a network via a network access point; to the telephone number of the telephone device when the proximity zone data from the mobile telephone indicates that the mobile telephone is in wireless communication with a wireless network access point within the first proximity zone; and to the mobile telephone number of the mobile telephone of the subscriber when the proximity zone data in the call redirection message indicates that the mobile telephone is no longer in electrical contact with the charging device that is coupled to the computing device; and after the subscriber answers the second call, prompt the subscriber with a plurality of options comprising; a first option to answer the first call; and a second option to route the first call to voice mail. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method of processing a call, the method comprising:
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determining proximity zone data of a subscriber based on a call redirection message received from one of a plurality of computing devices associated with the subscriber; storing the proximity zone data; redirecting a first call directed to a mobile telephone number of a mobile telephone associated with the subscriber based on the call redirection message, wherein redirecting the first call includes placing a second call to; a first telephone number of a first telephone device within a first proximity zone associated with a first computing device of the subscriber when the call redirection message is received from the first computing device and indicates that the mobile telephone is in electrical contact with a first charging device that is coupled to the first computing device, wherein the first computing device is external to the first charging device and is coupled to a first network via a first network access point; and a second telephone number of a second telephone device within a second proximity zone associated with a second computing device of the subscriber when the call redirection message is received from the second computing device and indicates that the mobile telephone is in electrical contact with a second charging device that is coupled to the second computing device, wherein the second computing device is external to the second charging device and coupled to a second network via a second network access point; and after the subscriber answers the second call, prompting the subscriber with a plurality of options comprising; a first option to answer the first call; and a second option to route the first call to voice mail. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A method, comprising:
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at a computing device associated with a subscriber, detecting that a mobile telephone associated with the subscriber is in electrical contact with a charging device coupled to the computing device, wherein the computing device is external to the charging device, wherein the computing device is coupled to the charging device via a universal serial bus connection, and wherein the computing device is coupled to a network via a network access point; sending a first call redirection message from the computing device to a call redirection service, wherein the first call redirection message indicates that a first call directed to a mobile telephone number of the mobile telephone is to be redirected by placing a second call to a telephone number of a telephone device within a proximity zone associated with the computing device; after the subscriber answers the second call, prompting the subscriber with a plurality of options comprising; a first option to answer the first call; and a second option to route the first call to voice mail; detecting that the mobile telephone is no longer in electrical contact with the charging device coupled to the computing device; and sending a second call redirection message from the computing device to the call redirection service, wherein the second call redirection message cancels the redirection of calls to the telephone number.
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Specification