Method and apparatus for monitoring usage patterns of a wireless device

• US 8,532,610 B2
• Filed: 09/14/2010
• Issued: 09/10/2013
• Est. Priority Date: 03/14/2005
• Status: Expired due to Fees

• Current Assignee: Qualcomm, Inc.
• Original Assignee: Qualcomm, Inc.
• Inventors: Manning Cassett, Tia, Fok, Kenny, Yip, Eric Chi Chung
• Primary Examiner(s): Bhattacharya, Sam
• Application Number:
  US12/881,341
• Publication Number:
  US 20100330954A1
• Time in Patent Office: 1,092 Days
• Field of Search: 455/405, 455/407, 455/410, 455/411, 455/418, 455/423, 709/224
• US Class Current: 455/405
• CPC Class Codes: H04L 43/026 using flow identification
• CPC Class Codes: H04L 43/0876 Network utilisation, e.g. volume of load or congestion level
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/43 Billing software details
• CPC Class Codes: H04M 15/58 based on statistics of usage or network monitoring
• CPC Class Codes: H04M 2201/14 Delay circuits; Timers
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 2215/0188 Network monitoring; statistics on usage on called/calling number
• CPC Class Codes: H04M 3/2218 Call detail recording
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04W 24/08 Testing, supervising or monitoring using real traffic
• CPC Class Codes: H04W 24/10 Scheduling measurement reports ; Arrangements for measurement reports

Abstract

Apparatus and methods for monitoring usage patterns of a wireless device may include a usage monitoring and reporting module operable to monitor and log usage on a wireless device based on a received usage configuration. Further, based on the usage configuration, the wireless device may forward the log to another device operable to analyze the log and generate a usage pattern report viewable by an authorized user.

Claims

1. A method of determining a usage pattern of a wireless device, comprising:

obtaining on the wireless device a configuration that comprises a usage parameter and a reporting parameter, wherein the usage parameter identifies wireless device usage data to be monitored, wherein obtaining on the wireless device comprises establishing a limited access communication channel across a wireless network based on a limited service configuration;

logging the identified usage data into a usage log based upon the usage parameter; and

forwarding, based upon the reporting parameter, the usage log to another device to analyze usage patterns of the wireless device.

2. The method of claim 1, wherein obtaining on a wireless device a configuration comprises receiving the configuration from a remote device over the wireless network.

3. The method of claim 1, wherein the usage parameter is selected from a plurality of usage parameters, and wherein the reporting parameter is selected from a plurality of reporting parameters.

4. The method of claim 1, wherein the usage parameter is selected from a plurality of usage parameters based on at least one of a type of the wireless device and an identity of a network service provider associated with the wireless device.

5. The method of claim 1, wherein logging usage data comprises logging at least one of an occurrence of an activity, or time-based data associated with the occurrence, or a duration of the predetermined activity, or a frequency of the occurrence, or a geographic location associated with the occurrence.

6. The method of claim 5, wherein logging the geographic location associated with the occurrence comprises logging at least one of a pseudo noise (PN) offset, or a system identification (SID), or a network identification (NID), or a base station identification (BSID).

7. The method of claim 5, wherein the activity comprises at least one of a call-related activity, or a messaging-related activity, or a browser-related activity, or a software application-related activity.

8. The method of claim 1, wherein the limited service configuration is predefined.

9. The method of claim 1, wherein forwarding the usage log to another device comprises forwarding via the limited-access communications channel.

10. The method of claim 9, wherein forwarding the usage log to another device comprises forwarding the usage log based upon at least one of a schedule, or an event, or a request by a remote device.

11. The method of claim 1, wherein the wireless device usage data comprises non-packet-based user activity information from a processing subsystem of the wireless device.

12. The method of claim 1, further comprising receiving a command that initiates deleting of uploaded usage logs from the wireless device.

13. A machine-readable medium comprising instructions which, when executed by a machine, cause the machine to perform operations comprising:

obtaining on the wireless device a configuration that comprises a usage parameter and a reporting parameter, wherein the usage parameter identifies wireless device usage data to be monitored, wherein obtaining on the wireless device comprises establishing a limited access communication channel across a wireless network based on a limited service configuration;

logging the identified usage data into a usage log based upon the usage parameter; and

forwarding, based upon the reporting parameter, the usage log to another device to analyze usage patterns of the wireless device.

14. The machine-readable medium of claim 13, wherein obtaining the configuration comprises receiving the configuration from a remote device over the wireless network.

15. The machine-readable medium of claim 13, wherein the usage parameter is selected from a plurality of usage parameters, and wherein the reporting parameter is selected from a plurality of reporting parameters.

16. The machine-readable medium of claim 13, wherein the usage parameter is selected from a plurality of usage parameters based on at least one of a type of the wireless device or an identity of a network service provider associated with the wireless device.

17. The machine-readable medium of claim 13, wherein logging usage data comprises logging at least one of an occurrence of an activity, or time-based data associated with the occurrence, or a duration of the activity, or a frequency of the occurrence, or a geographic location associated with the occurrence.

18. The machine-readable medium of claim 17, wherein logging the geographic location associated with the occurrence comprises logging at least one of a pseudo noise (PN) offset, or a system identification (SID), or a network identification (NID), or a base station identification (BSID).

19. The machine-readable medium of claim 17, wherein the activity comprises at least one of call-related activity, or messaging-related activity, or browser-related activity, or software application-related activity.

20. The machine-readable medium of claim 13, wherein the limited service configuration is predefined.

21. The machine-readable medium of claim 13, wherein forwarding the usage log to another device comprises forwarding via the limited-access communications channel.

22. The machine-readable medium of claim 13, wherein forwarding the usage log to another device comprises forwarding the usage log based upon at least one of a schedule, or an event, or a request by a remote device.

23. The machine-readable medium of claim 13, wherein the wireless device usage data comprises non-packet-based user activity information from a processing subsystem of the wireless device.

24. The machine-readable medium of claim 13, wherein the instructions cause the machine to perform operations further comprising receiving a delete command, wherein the delete command initiates deleting of uploaded usage logs from the wireless device.

25. At least one processor configured to perform the actions of:

obtaining on the wireless device a configuration that comprises a usage parameter and a reporting parameter, wherein the usage parameter identifies wireless device usage data to be monitored, wherein obtaining on the wireless device comprises establishing a limited access communication channel across a wireless network based on a limited service configuration;

logging the identified usage data into a log based upon the usage parameter; and

forwarding, based upon the reporting parameter, the usage log to another device to analyze usage patterns of the wireless device.

26. The at least one processor of claim 25, wherein obtaining the configuration comprises receiving the configuration from a remote device over the wireless network.

27. The at least one processor of claim 25, wherein the usage parameter is selected from a plurality of usage parameters, and wherein the reporting parameter is selected from a plurality of reporting parameters.

28. The at least one processor of claim 25, wherein the usage parameter is selected from a plurality of usage parameters based on at least one of a type of the wireless device and an identity of a network service provider associated with the wireless device.

29. The at least one processor of claim 25, wherein logging usage data comprises logging at least one of an occurrence of an activity, or time-based data associated with the occurrence, or a duration of the activity, or a frequency of the occurrence, or a geographic location associated with the occurrence.

30. The at least one processor of claim 29, wherein logging the geographic location associated with the occurrence comprises logging at least one of a pseudo noise (PN) offset, or a system identification (SID), or a network identification (NID), or a base station identification (BSID).

31. The at least one processor of claim 29, wherein the activity comprises at least one of call-related activity, or messaging-related activity, or browser-related activity, or software application-related activity.

32. The at least one processor of claim 25, wherein obtaining comprises establishing a limited-access communications channel across a wireless network based on a limited service configuration.

33. The at least one processor of claim 25, wherein forwarding the usage log to another device comprises establishing a limited-access communications channel across a wireless network based on a limited service configuration.

34. The at least one processor of claim 25, wherein forwarding the usage log to another device comprises forwarding the usage log based upon at least one of a schedule, or an event, or a request by a remote device.

35. The at least one processor of claim 25, wherein the wireless device usage data comprises non-packet-based user activity information from a processing subsystem of the wireless device.

36. The at least one processor of claim 25, further configured to perform the action of receiving a delete command, wherein the delete command initiates deleting of uploaded usage logs from the wireless device.

37. A wireless device, comprising:

means for obtaining on a wireless device a configuration that comprises a usage parameter and a reporting parameter, wherein the usage parameter identifies wireless device usage data to be monitored, wherein the means for obtaining on the wireless device comprises means for establishing a limited access communication channel across a wireless network based on a limited service configuration;

means for logging the identified usage data into a usage log based upon the usage parameter; and

means for forwarding, based upon the reporting parameter, the usage log to another device to analyze usage patterns of the wireless device.

38. The wireless device of claim 37, wherein the means for obtaining the configuration comprises means for receiving the configuration from a remote device over the wireless network.

39. The wireless device of claim 37, wherein the usage parameter is selected from a plurality of usage parameters, and wherein the reporting parameter is selected from a plurality of reporting parameters.

40. The wireless device of claim 37, wherein the usage parameter is selected from a plurality of usage parameters based on at least one of a type of the wireless device or an identity of a network service provider associated with the wireless device.

41. The wireless device of claim 37, wherein the means for logging usage data comprises means for logging at least one of an occurrence of an activity, or time-based data associated with the occurrence, or a duration of the activity, or a frequency of the occurrence, or a geographic location associated with the occurrence.

42. The wireless device of claim 41, wherein the means for logging the geographic location associated with the occurrence comprises logging at least one of a pseudo noise (PN) offset, or a system identification (SID), or a network identification (NID), or a base station identification (BSID).

43. The wireless device of claim 41, wherein the activity comprises at least one of call-related activity, or messaging-related activity, or browser-related activity, or software application-related activity.

44. The wireless device of claim 37, wherein the limited service configuration is predefined.

45. The wireless device of claim 37, wherein the means for forwarding the usage log to another device comprises means for forwarding via the limited access communications channel .

46. The wireless device of claim 37, wherein the means for forwarding the usage log to another device comprises means for forwarding the usage log based upon at least one of a schedule, or an event, or a request by a remote device.

47. The wireless device of claim 37, wherein the wireless device usage data comprises non-packet-based user activity information from a processing subsystem of the wireless device.

48. The wireless device of claim 37, further comprising means for receiving a delete command, wherein the delete command initiates deleting of uploaded usage logs from the wireless device.

49. A method of monitoring usage patterns of a wireless device, comprising:

generating a usage configuration executable to initiate monitoring, logging, and reporting of usage data on the wireless device, the usage configuration identifying a usage parameter and a reporting parameter;

forwarding the usage configuration for receipt by the wireless device, wherein forwarding the usage configuration comprises establishing a limited access communications channel across a wireless network based on a limited service configuration;

receiving a generated usage log from the wireless device based on the usage configuration; and

generating a usage pattern report based on the received usage log.

50. The method of claim 49, wherein generating the usage configuration includes generating the usage configuration for monitoring at least one of an occurrence of an activity, or time-based data associated with the occurrence, or a duration of the activity, or a frequency of the occurrence, or a geographic location associated with the occurrence.

51. The method of claim 49, further comprising transmitting at least a portion of the usage pattern report to another computer device.

52. The method of claim 49, further comprising providing remote access to at least a portion of the usage pattern report.

53. The method of claim 49, further comprising sending a control command to the wireless device based on the usage pattern report.

54. The method of claim 53, wherein the control command comprises a delete command that initiates deletion of uploaded usage logs from the wireless device.

55. The method of claim 49, further comprising selecting the usage configuration from a plurality of usage configurations based on at least one of a type of the wireless device or an identity of a network service provider associated with the wireless device.

56. The method of claim 49, wherein the wireless device usage data comprises non-packet-based user activity information from a processing subsystem of the wireless device.

57. At least one processor configured to perform the actions of:

generating a usage configuration executable to initiate monitoring, logging, and reporting of usage data on a wireless device, the usage configuration identifying a usage parameter and a reporting parameter;

forwarding the usage configuration for receipt by the wireless device, wherein forwarding the usage configuration comprises establishing a limited access communications channel across a wireless network based on a limited service configuration;

receiving a generated usage log from the wireless device based on the usage configuration; and

generating a usage pattern report based on the received usage log.

58. The at least one processor of claim 57, wherein generating the usage configuration includes generating the usage configuration for monitoring at least one of an occurrence of an activity, or time-based data associated with the occurrence, or a duration of the activity, or a frequency of the occurrence, or a geographic location associated with the occurrence.

59. The at least one processor of claim 57, further configured to perform the action of transmitting at least a portion of the usage pattern report to another computer device.

60. The at least one processor of claim 57, further configured to perform the action of providing remote access to at least a portion of the usage pattern report.

61. The at least one processor of claim 57, further configured to perform the action of sending a control command to the wireless device based on the report.

62. The at least one processor of claim 61, wherein the control command comprises a delete command that initiates deletion of uploaded usage logs from the wireless device.

63. The at least one processor of claim 57, further configured to perform the action of selecting the usage configuration from a plurality of usage configurations based on at least one of a type of the wireless device or an identity of a network service provider associated with the wireless device.

64. The at least one processor of claim 57, wherein the wireless device usage data comprises non-packet-based user activity information from a processing subsystem of the wireless device.

65. A machine-readable medium comprising instructions which, when executed by a machine, cause the machine to perform operations comprising:

generating a usage configuration executable to initiate monitoring, logging, and reporting of usage data on a wireless device, the usage configuration identifying a usage parameter and a reporting parameter;

forwarding the usage configuration for receipt by the wireless device, wherein forwarding the usage configuration comprises establishing a limited access communications channel across a wireless network based on a limited service configuration;

receiving a generated usage log from the wireless device based on the usage configuration; and

generating a usage pattern report based on the received usage log.

66. The machine-readable medium of claim 65, wherein generating the usage configuration includes generating the usage configuration for monitoring at least one of an occurrence of an activity, or time-based data associated with the occurrence, or a duration of the activity, or a frequency of the occurrence, or a geographic location associated with the occurrence.

67. The machine-readable medium of claim 65, wherein the instructions cause the machine to perform operations further comprising transmitting at least a portion of the usage pattern report to another computer device.

68. The machine-readable medium of claim 65, wherein the instructions cause the machine to perform operations further comprising providing remote access to at least a portion of the usage pattern report.

69. The machine-readable medium of claim 65, wherein the instructions cause the machine to perform operations further comprising sending a control command to the wireless device based on the report.

70. The machine-readable medium of claim 69, wherein the control command comprises a delete command that initiates deletion of uploaded usage logs from the wireless device.

71. The machine-readable medium of claim 65, wherein the instructions cause the machine to perform operations further comprising selecting the usage configuration from a plurality of usage configurations based on at least one of a type of the wireless device or an identity of a network service provider associated with the wireless device.

72. The machine-readable medium of claim 65, wherein the wireless device usage data comprises non-packet-based user activity information from a processing subsystem of the wireless device.

73. An apparatus, comprising:

means for generating a usage configuration executable to initiate monitoring, logging, and reporting of usage data on a wireless device, the usage configuration identifying a usage parameter and a reporting parameter;

means for forwarding the usage configuration for receipt by the wireless device, wherein the means for forwarding the usage configuration comprises means for establishing a limited access communications channel across a wireless network based on a limited service configuration;

means for receiving a generated usage log from the wireless device based on the usage configuration; and

means for generating a usage pattern report based on the received usage log.

74. The apparatus of claim 73, wherein the means for generating the usage configuration further comprises means for generating the usage configuration for monitoring at least one of an occurrence of an activity, or time-based data associated with the occurrence, or a duration of the activity, or a frequency of the occurrence, or a geographic location associated with the occurrence.

75. The apparatus of claim 73, further comprising means for transmitting at least a portion of the usage pattern report to another computer device.

76. The apparatus of claim 73, further comprising means for providing remote access to at least a portion of the usage pattern report.

77. The apparatus of claim 73, further comprising means for sending a control command to the wireless device based on the report.

78. The apparatus of claim 77, wherein the control command comprises a delete command that initiates deletion of uploaded usage logs from the wireless device.

79. The apparatus of claim 73, further comprising means for selecting the usage configuration from a plurality of usage configurations based on at least one of a type of the wireless device or an identity of a network service provider associated with the wireless device.

80. The apparatus of claim 73, wherein the wireless device usage data comprises non-packet-based user activity information from a processing subsystem of the wireless device.

81. An apparatus for managing the monitoring of a usage of a wireless device, comprising:

a configuration generator operable to generate and forward a usage configuration for receipt by the wireless device, the usage configuration identifying a usage parameter to monitor and a reporting parameter, wherein the configuration generator is operable to forward the usage configuration by establishing a limited access communications channel across a wireless network based on a limited service configuration;

an information repository operable to receive and store a usage log, the usage log comprising wireless device usage information based on the usage configuration; and

a usage pattern control module comprising an analyzer operable to generate a usage pattern report based on the usage log.

82. The apparatus of claim 81, wherein the usage parameter identifies for monitoring at least one of an occurrence of a predetermined activity, or time-based data associated with the occurrence, or a duration of the predetermined activity, or a frequency of the occurrence, or a geographic location associated with the occurrence.

83. The apparatus of claim 81, wherein the usage pattern control module is further operable to allow an authorized user to access the usage pattern report.

84. The apparatus of claim 81, further comprising a device control module operable to send a control command to initiate deletion of uploaded usage logs from the wireless device.

85. The apparatus of claim 81, further comprising a device control module operable to send a control command to change an operational characteristic of the wireless device.

86. The apparatus of claim 85, wherein the control command comprises a user identification and a control activity, and wherein the device control module further comprises permission logic operable to determine an authorization for executing the control command before sending the control command, the authorization based on at least one of the user identification and the control activity.

87. The apparatus of claim 85, wherein the device control module is operable to receive the control command from another computer device.

88. The apparatus of claim 86, wherein the other computer device is located across the wireless network.

89. The apparatus of claim 81, wherein the wireless device usage data comprises non-packet-based user activity information from a processing subsystem of the wireless device.