Enhancing a user's shopping experience

• US 8,538,829 B1
• Filed: 06/30/2012
• Issued: 09/17/2013
• Est. Priority Date: 06/30/2012
• Status: Active Grant

• Current Assignee: Etsy Incorporated
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.), AT&T Mobility II LLC (AT&T, Inc.)
• Inventors: Hu, Qingmin, Causey, Mark Edward, Daly, Brian Kevin, Mullis, Karen, Toren, Jamie
• Primary Examiner(s): Airapetian, Mila
• Application Number:
  US13/539,345
• Time in Patent Office: 444 Days
• Field of Search: 705/26.1
• US Class Current: 705/26.1
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 30/0251 Targeted advertisements
• CPC Class Codes: G06Q 30/0281 Customer communication at a business location, e.g. providing product or service information, consulting
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0631 Item recommendations

Abstract

The subject disclosure provides systems and methods for enhancing a purchasing experience by enabling a purchaser to receive a variety of real-time updates or recommendations regarding products that the purchaser, such as a user, may need or intend to purchase. A recommendation provided by the system may be based upon comparing the product with a plurality of sources. The recommendation may include a recommendation that a product may near depletion and thus may need to be replaced, a recommendation that the user may already have a sufficient amount or number of the product, a recommendation that the product may or may not match an existing item owned by the user, or a recommendation not to purchase a product. A virtual closet may also be created according the systems and methods of the subject disclosure, allowing users and contacts selected by the user to collaborate on products.

Claims

1. An inventory server comprising:

a processor; and

a memory storing instructions that, when executed by the processor, cause the processor to perform operations comprising

retrieving product information in response to receiving a product identifier from a user communication device, the product information related to a chosen product associated with the product identifier,

providing the product information to the user communication device,

providing, to the user communication device, an option to confirm or reject that the product information corresponds to the chosen product,

if the product information is confirmed, comparing the product information with a plurality of sources, and

providing a recommendation to the user communication device based on a result of comparing the product information with the plurality of sources, wherein the recommendation includes at least one of a first recommendation to purchase an alternative product, a second recommendation to purchase an additional one of the chosen product, or a third recommendation not to purchase the chosen product.

2. The inventory server of claim 1, wherein the user communication device includes a camera.

3. The inventory server of claim 2, wherein the product identifier comprises an image of the chosen product captured by the camera.

4. The inventory server of claim 1, wherein the user communication device includes a barcode scanner.

5. The inventory server of claim 1, wherein the product identifier is received at the user communication device from a sensor in wireless communication with the user communication device.

6. The inventory server of claim 5, wherein the sensor is at least one of an optical scanner, a radio frequency identification reader, or a weight sensor.

7. The inventory server of claim 5, wherein the second recommendation to purchase an additional one of the chosen product is made in response to the sensor indicating that the chosen product is depleted.

8. The inventory server of claim 1, wherein the product information provided to the user communication device comprises a thumbnail image of the chosen product.

9. The inventory server of claim 1, wherein the plurality of sources comprise information corresponding to a previously purchased product.

10. The inventory server of claim 1, wherein the operations further comprise:

if the first recommendation to purchase an alternative product is accepted, then performing a first price comparison for the alternative product across a plurality of merchants, the plurality of merchants based on at least one of a geographic location of a user of the user communication device, past purchases associated with the user, or a list of merchants designated by the user; and

if the recommendation is rejected, then performing a second price comparison for the chosen product across the plurality of merchants.

11. The inventory server of claim 1, wherein the plurality of sources includes a public information source relevant to the chosen product, the public information source being accessible on the network.

12. The inventory server of claim 1, wherein the plurality of sources includes at least one of a server associated with a merchant currently selling the chosen product or a server associated with a different merchant.

13. The inventory server of claim 1, wherein the plurality of sources includes a designated contact, the designated contact providing feedback on the chosen product.

14. The inventory server of claim 1, wherein the first recommendation to purchase an alternative product is based on at least one of a seasonal habit of a user of the user communication device, a past purchase made by the user, or a match with an existing item owned by the user.

15. A method comprising:

retrieving, by an inventory server comprising a processor, product information in response to receiving a product identifier from a user communication device, the product information related to a chosen product associated with the product identifier;

providing, by the inventory server, the product information to the user communication device;

providing, by the inventory server to the user communication device, an option to confirm or reject that the product information corresponds to the chosen product;

if the product information is confirmed, comparing, by the inventory server, the product information with a plurality of sources; and

providing, by the inventory server, a recommendation to the user communication device based on comparing the product information with the plurality of sources, wherein the recommendation includes at least one of a first recommendation to purchase an alternative product, a second recommendation to purchase an additional one of the chosen product, or a recommendation not to purchase the chosen product.

16. The method of claim 15, further comprising:

if the first recommendation to purchase an alternative product is accepted, then performing a first price comparison for the alternative product across a plurality of merchants; and

if the recommendation is rejected, then performing a second price comparison for the chosen product across the plurality of merchants.

17. The method of claim 16, wherein the plurality of merchants is based on at least one of a geographic location of a user of the user communication device, past purchases associated with the user, or a list of merchants designated by the user.

18. The method of claim 15, wherein the second recommendation to purchase an additional one of the chosen product is made in response to an alert indicating that the chosen product is depleted and needs to be replaced.

19. The method of claim 15, wherein the first recommendation to purchase an alternative product is made in response to the chosen product not matching an existing product owned by a user of the user communication device.

20. A method comprising:

creating, by an inventory server comprising a processor, a virtual closet, the virtual closet being associated with a user, the virtual closet having product information stored thereon, the product information associated with a product identifier from a user communication device, the product identifier corresponding to a chosen product;

providing, to a contact associated with the user and authorized to access the virtual closet associated with the user, access to the virtual closet;

monitoring a collaboration between the user and the contact; and

based on content of the collaboration, providing a recommendation to the user comprising at least one of a first recommendation to purchase an alternative product or a second recommendation to purchase the chosen product.