Competitive availability tools

• US 8,543,432 B2
• Filed: 02/01/2011
• Issued: 09/24/2013
• Est. Priority Date: 07/13/2000
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Wertheimer, Jeremy, DeMarcken, Carl G.
• Primary Examiner(s): CAMPBELL, SHANNON S
• Application Number:
  US13/018,530
• Publication Number:
  US 20110191127A1
• Time in Patent Office: 966 Days
• Field of Search: 705/5
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/025 Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
• CPC Class Codes: G06Q 30/0202 Market predictions or forecasting for commercial activities

Abstract

A competitive, availability prediction system for predicting relative, competitive availability of seating on an airline flight is described. The system includes an availability predictor that predicts seating availability on a competitive flight, an availability system that produces an actual availability response for a flight and decision logic that compares the predicted answer from the availability predictor and the potential answer from the availability system to establish a decision with respect to actual availability.

Claims

1. A computing system comprising:

an availability system that receives an availability query for seat availability for a first flight of a first carrier and that produces, by operation of a computer, a potential availability response for the first flight;

an availability predictor that produces in response to receipt of the availability query, by operation of a computer, a prediction as to whether a seat is available for booking in connection with a booking code of a second, different flight of a second carrier that is a competitive flight to the first flight;

decision logic that compares, by operation of a computer, the prediction as to whether a seat is available for booking in connection with a booking code for the second, different flight and the potential availability response for the first flight, and based on the comparison, producing an actual seat availability answer as to whether a seat is available for booking in connection with the booking code from the availability system; and

wherein the computing system returns the actual seat availability answer as to whether a seat is available for booking in connection with the booking code in response to the availability query.

2. The system of claim 1 wherein the decision logic is a bias that determines whether the potential availability response for the first flight should be modified based upon a relative competitive position of a competitor providing the second, different flight.

3. The system of claim 1 further comprising:

modifying logic responsive to the prediction as to whether a seat is available for booking in connection with the booking code and the response to the decision logic to modify the actual seat availability answer.

4. The system of claim 1 wherein the decision logic further determines whether the prediction from the availability predictor indicates that a competitor is in a more favorable or less favorable competitive position than the answer produced by the availability system.

5. The system of claim 1 wherein the decision logic has a plurality of states.

6. The system of claim 5 wherein one of the plurality of states is a neutral state that does not modify the potential availability response for the first flight received from the availability system.

7. The system of claim 5 wherein one of the plurality of states biases a potential availability response for the first flight towards an actual seat availability answer that a seat is available.

8. The system of claim 5 wherein one of the plurality of states biases a potential availability response for the first flight towards an actual seat availability answer that a seat is not available.

9. The system of claim 5 wherein which one of the plurality of states is used depends upon a relative competitive position of a competitor providing the second, different flight.

10. The system of claim 3 wherein the decision logic determines whether the prediction as to whether a seat is available for booking in connection with the booking code comprises booking codes indicating available seats at a lower price than booking codes having available seats that the availability system indicates are available in the potential availability response.

11. The system of claim 10 wherein if the prediction as to whether a seat is available for booking in connection with the booking code for the second, different flight is that booking codes having available seats are not at a lower price, the system is biased towards an actual seat availability answer that a seat is unavailable.

12. The system of claim 11 wherein if the prediction as to whether a seat is available for booking in connection with the booking code for the second, different flight is that booking codes having available seats are not at a lower price, the system tests whether the seat availability query was for a low cost fare and returns a bias towards an actual seat availability answer that a seat is not available if the seat availability query was for a low fare.

13. The system of claim 10 wherein if the prediction as to whether a seat is available for booking in connection with the booking code for the second, different flight is that seats are available at a lower price than a price of booking codes having available seats, the availability system indicates that seats are available in the actual seat availability answer.

14. The system of claim 10 wherein if the prediction as to whether a seat is available for booking in connection with the booking code for the second, different flight is that available booking codes are at a lower price than booking codes having available seats that the availability system indicates are available in the potential availability response, the system determines whether the query was for a high cost fare, and returns a bias towards an actual seat availability answer that a seat is available if for a high cost fare.

15. A computer-implemented method of predicting relative, competitive availability of seating on an airline flight comprises:

receiving, by a computing system including one or more computers, an availability query for seat availability for a first flight of a first carrier and in response to receipt of the availability query;

providing by a seating availability system, by operation of a computer, a potential availability response for the first flight;

producing by an availability predictor, by operation of a computer, a prediction as to whether a seat is available for booking in connection with a booking code for a second, different flight of a second carrier that is a competitive flight to the first flight;

comparing, by operation of a computer, the prediction as to whether a seat is available for booking in connection with a booking code for the second, different flight and the potential availability response for the first flight, and based on the comparison, producing an actual seat availability answer as to whether a seat is available for booking in connection with the booking code from the seating availability system; and

returning the actual seat availability answer as to whether a seat is available for booking in connection with the booking code in response to the availability query.

16. The method of claim 15 wherein comparing produces a decision that is a bias that determines whether the potential availability response for the first flight should be modified based upon a relative competitive position of a competitor providing the second, different flight.

17. The method of claim 16 further comprising:

modifying the potential availability response for the first flight and sending the modified potential availability response as an actual seat availability answer in accordance with the bias.

18. The method of claim 15 further comprising:

determining whether a competitor'"'"'s available booking codes for the second, different flight are at a lower price than those which the availability system indicates a user of the computing system is currently offering.

19. A computer program product, tangibly stored on a non-transitory computer readable storage medium for modifying a seat availability answer, the computer program product comprising instructions for causing a computer to:

receive an availability query for seat availability for a first flight of a first carrier, and in response to receipt of the availability query;

provide by a seating availability system a potential availability response for the first flight;

produce by an availability predictor a prediction as to whether a seat is available for booking in connection with a booking code for a second, different flight of a second carrier that is a competitive flight to the first flight;

compare the prediction as to whether a seat is available for booking in connection with a booking code for the second, different flight and the potential availability response for the first flight, and based on the comparison, produce an actual seat availability answer as to whether a seat is available for booking in connection with the booking code from the seating availability system; and

return the actual seat availability answer as to whether a seat is available for booking in connection with the booking code in response to the availability query.

20. The computer program product of claim 19 wherein the instructions to compare comprises instructions that bias the potential availability response for the first flight based upon a relative competitive position of a competitor providing the second, different flight.

21. The computer program product of claim 20 further comprising instructions to:

modify the prediction as to whether a seat is available for booking in connection with the booking code to create an actual seat availability answer that is sent in response to the availability query for seat availability for the first flight.